Survey results: HR service delivery in the new digital experience era
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Workplace Revolution: How HR technology is transforming the way we work
By: TechTarget ComputerWeekly.com
Type: eGuide
The HR department was once seen as an after-though in most companies IT strategies. Today it is moving to centre stage, as advances in artificial intelligence, virtual reality, and data analytics, are promising to change the way companies work – for the better.
Many companies are at a transition stage. They are continuing to move from on-premise HR systems into cloud services provided by the big three suppliers, SAP SuccessFactors, Workday and Oracle. For some its matter of lifting and shifting their existing HR processes. But the smart companies are taking the opportunity to re-think what they want from HR.
With cloud comes data analytics. Companies that once struggled to know how many employees they had, can see what skills and experience their workforce has at the touch of button. They can plan ahead to fill vacancies, predict when key staff are likely to leave, and take action to retain them.
Some companies are using interactive virtual reality simulations, to train their staff, while others are using the technology to give job applicants the chance to ‘meet’ their co-workers and to tour the company offices. Within a year or so, software bots and Alexa-type speech recognition software, will be able to answer routine questions. “How many days holiday do I have?” or “Please book me a week’s holiday in December.”
These are also closely related to: "Survey results: HR service delivery in the new digital experience era"
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The secret to driving growth and reducing costs in HR
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Type: Case Study
In today’s ever-changing economic environment, many HR Leaders are looking for new ways that they can optimize costs while also creating efficiency and driving growth to deliver exceptional employee experiences.
But can this be done? And if so, what are the most effective steps organizations can take to ensure success?
Browse this white paper to gain insight into the top 3 ways you can reduce costs and drive growth in your HR teams, as well as how investing in generative AI tools can help you do so.
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The HR leader’s guide to unleashing AI-powered efficiency in tough times
By: ServiceNow and NTT Data
Type: White Paper
In today's uncertain economy, HR leaders must balance cost optimization with growth. ServiceNow and NTT Data's "Software as savings" paper outlines three strategies to achieve this:
- Standardization using generative AI to streamline operations
- Consolidation to cut redundancy and overhead
- And automation to utilize digital workflows and lower labor costs.
Discover how to harness AI for savings in your organization by reading this paper, written for HR leaders, and view tangible advice for enacting each of the three strategies above.
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Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
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Business Value of ServiceNow HR Service Delivery
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Why Strategic Automation Empowers Employees for HR and Workplace Services
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This paper provides survey insights from 520 employees using internal shared services, such as HR and workplace services and explores how employees perceive the use of self-service tools and a centralized company portal and the impact on the wider business.
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AI proves value in HR, but handle with care
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In this e-guide, discover how the allocation of work by algorithm might have advantages for workers as well as employers, how AI is proving its value for HR and how data analytics is being used to support expansion and development.
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Computer Weekly – 6 November 2018: After 10 years, Post Office IT system goes on trial
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In this week's Computer Weekly, 10 years after we revealed concerns over the Post Office accounting system, affected subpostmasters finally get their day in court. We look at how businesses are turning to wearable tech to help employees. And we analyse the key players in the market for object storage. Read the issue now.
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How to choose an HR software system: A complete guide
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An HR system is one of the most important purchases an organization makes. Nowadays, the stakes couldn't be higher. The market for HR tools has exploded, and people management has become an urgent priority. In this e-guide, learn all the key steps to identify your needs and pinpoint the features that matter most.
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CW Middle East ezine April 11 2019
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It's that time of year again when the Computer Weekly/TechTarget IT Priorities 2019 survey results are out, so in this issue we take a look at some of the findings.
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How to Have Productive Experiences for Your Employees
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Type: White Paper
An organization is only as strong as its employees. Read this paper to learn how the path to delivering productive employee experiences and supporting new ways of working begins with creating exceptional experiences.
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Customer Insights: Employee Experience Testimonials
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To drive productivity across your entire organization, you need to give your employees frictionless experiences, at every touchpoint. Read this e-book to learn how ServiceNow customers are igniting great employee experiences that reduce costs and unlock efficiencies across their organizations – and how you can, too.
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CW APAC - May 2021: Buyer's guide to HR software
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Digital experience focus broadens to encompass employees
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This e-guide to employee experience includes a podcast discussion about the evolution of employee experience management. Also, we explore how advanced companies are responding to skills shortages and millennial employee attitudes by listening harder to their workforces.
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CIO Trends #7: Middle East
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The 4 stages of employee experience platform evolution
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This paper explores how employee experience platforms that make work easier and more productive for employees have become essential to a business' success.
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CW Nordics February 2017
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In this first issue of CW Nordics in 2017, we take a look what CIOs in the region are expecting in the year ahead. We asked a select group of CIOs and analysts in Denmark, Finland, Norway and Sweden what IT projects are at the top their priority lists.
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CW Europe March-May 2019: Robots deliver savings for Dutch postal service PostNL
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European businesses have bought into the digital revolution, with the adoption of the latest technologies like automation enabling companies to transfer their internal operations.
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In this week's Computer Weekly, we examine the latest developments in the UK government's National Data Strategy and what it means for the economy. Our latest buyer's guide explains the emerging technologies around computational storage. And we look at the advances in customer experience management during the pandemic. Read the issue now.
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How businesses can win talent war with mobile apps, HR data analytics, and cloud technology
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Becoming more digital has emerged as a ruling concept among forward-looking organisations in recent years. Now, while having multi-channel engagement with customers is a big aspect of digital, so too is attracting and retaining the employees who can make a reality of digital transformation.
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As organizations continue to migrate from more traditional hardware-based, on-premises PBX/Unified Communications (UC) systems to cloud-based UC and UCaaS systems, many know little about the landscape and can be daunted by transformation. Browse this guide to learn more.
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Kicking Off HR Analytics: A How-To Guide
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This e-guide provides five steps for kicking off HR analytics to meet goals and challenges. Read on to learn why meaningful metrics and narratives are essential when communicating HR analytics data.
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How to digitize your nonprofit with Unit4 ERP
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Digital systems and cloud operations are the next frontier for charities. However, back-office functions such as HR, finance and planning often rely on legacy software that doesn’t leverage valuable data. Download this white paper to discover how charities and nonprofits have found success through digitalization.
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Stronger collaboration platforms emerge as pandemic legacy
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In this e-guide: HR software had long been a relatively backward zone of enterprise software before the Covid-19 pandemic. It had been catching up, as organisations applied digital approaches drawn from customer experience to employee experience, encompassing the journey from recruitment, through working and learning, to moving up or moving on.
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Nonprofit digital transformation: Why SaaS and why now?
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A Unit4 study suggests 86% of nonprofits are aiming to have completed the transformation to fully cloud-based ERP applications in the next two years. Yet 1 in 10 are only just planning or considering implementing SaaS. Discover why you should consider SaaS to help achieve your digital transformation goals in this e-book.
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Recruitment Software Guide
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Today's global, social world is changing the recruitment game, and HR teams must adapt their strategies and technologies to this reality if they hope to recruit the best candidates. In this expert e-guide, discover sourcing strategies to find high quality, "passive" candidates, how recruitment software is getting "socialized," and much more.
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E-Guide: Analytics and the Cloud in HR Applications
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This expert e-guide explores how analytics and the cloud are transforming HR and talent management, and offers guidance to help you successfully implement these technologies in your organization.
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CW Europe - September-November 2022: Why Russia could become the world's biggest market for illegal IT
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Faced with international sanctions and the departure of many global IT suppliers from Russia, companies there are seeking alternative, and sometimes illegal, routes to access IT products. Also read how new requirements are driving scientists and engineers in Europe back to the lab to start developing 6G technology.
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Computer Weekly – 18 June 2019: Applying AI to road safety
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In this week's Computer Weekly, we visit a Tokyo project where artificial intelligence is helping to improve road safety by detecting potential subsidence. As bug bounty programmes become popular, we look at what's involved and the pitfalls to beware. And we discuss digital development in healthcare with NHS England. Read the issue now.
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Global payroll and its cost: What to know
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Global payroll solutions are too costly and don’t suit the needs of smaller organizations. This is something that many HR and finance leaders have believed for years, and have invested in in-country platforms because of it. But is it the truth? Browse this guide to learn more.
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CW Middle East ezine October 2018
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It's still early days for the Middle East when it comes to artificial intelligence and robotic process automation, but things are picking up.
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IT has been looking at how desktop computing can enable employees to become more productive by using new forms of collaboration and enterprise social media platforms. Here are Computer Weekly's top 10 end-user computing stories of 2019.
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Nordic banks increase collaboration with fintech startups
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CW Europe – June 2018
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Research from Computer Weekly has revealed that across Europe, there appears to be no consensus on where IT budgets will be spent over the next year. But what is clear is that total budgets are expected to rise. But where will the money go?
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The key to payroll compliance when expanding markets
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Today’s financial and HR leaders expect challenges when it comes to compliance, especially when expanding into new markets. However, few have sufficient guidance for entering these new landscapes. Browse this guide to learn more.
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Computer Weekly - 16 March 2021: Containers play a key role in post-pandemic IT architectures
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In this week's Computer Weekly, our latest buyer's guide examines the key role that container technology will play in post-pandemic IT architectures. The UK government is under fire for its opaque approach to gigabit broadband strategy. And we assess the storage options for the growing volumes of unstructured data. Read the issue now.
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The Atlassian Approach to ESM
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Technology is evolving at a frenetic pace, and organizations are required to move right along with them. Enterprise service management (ESM) can help organizations keep up with this change. But what is ESM and how can you utilize it in your organization? Download this whitepaper for tips and tricks, examples, and best practices.
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Today’s payroll teams are looking to modernize. According to research, the most common drivers for transformation are finding cost efficiencies (33%), digitalization (33%), and operational and productivity efficiencies (30%). But the big question is: how can this best be done? Browse this survey to learn more.
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