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AI and Customer Experience: Keeping it "intelligent" without the "artificial"

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What you need to know when evaluating ServiceNow virtual agents

Due to the pandemic, employees are migrating between work from home and work from office and IT budgets are being decreased by 8% (according to Gartner).

As a result, employee questions have reached an all-time high—not only for IT, but for HR and Facilities too.

If you are evaluating the ServiceNow virtual agent for employee self-help across your enterprise, this eBook should help. The eBook is divided into two sections:

  • 5 questions to ask ServiceNow about their virtual agent
  • 5 reasons why ServiceNow customers choose Espressive Barista

Click in now to help you in your evaluation process.

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