Knowledge 2020 digital experience CIO Decisions
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Leader’s guide to strategic automation’s benefits
By: ServiceNow
Type: eBook
“Hyperautomation is irreversible and inevitable,” explains Research VP at Gartner, Brian Burke.
With that in mind, how can you maximize the benefits of hyperautomation at your organization?
Step in Think BIG: How Strategic Automation Unlocks Workforce Productivity and Bottom-Line Benefits, a ServiceNow e-book with insights and recommendations.
Dive into the book and discover how hyperautomation and low-code development can help:
- Bridge the talent gap at your business
- Drive cost savings
- And more
These are also closely related to: "Knowledge 2020 digital experience CIO Decisions"
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How can you reassess digital priorities in the face of constant change?
By: ServiceNow
Type: eBook
As a business or strategy leader, you must ensure your organization is stronger, better, and safer—but there are headwinds of change.
88% of executives think their customers are changing faster than their business can keep up; your organization must find new ways to adapt to emerging threats and combat difficulties while pivoting strategy and delivering value.
Discover in this white paper how ServiceNow can help you succeed with features such as strategic and continuous planning, empowering your organization to perform at a higher level while outmaneuvering continuous disruption.
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4 ways to get your digital transformation back on track
By: ServiceNow
Type: White Paper
Has your digital transformation (DX) lost its way? Many DX efforts don't achieve their goals. In addition to the sheer dollar amounts tied up in these stalled attempts, there are other, less tangible costs such as sluggish innovation, change fatigue, lack of cross-team productivity, and slower product delivery.
This paper examines the causes of stalled DX and offers four key practices for success.
Discover how to get your DX back on track using these methods and ServiceNow's digital platform that empowers businesses to innovate rapidly and at scale.
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How to achieve self-healing IT infrastructure with AI
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In this eBook, explore the right way to implement AIOps and how to augment it with observability insights.
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3 paths to faster growth with low code development
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Low-code development platforms enable faster innovation and growth by expanding the developer pool. To learn more, read this paper on how low-code development can accelerate your digital transformation.
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Spend smarter with the ultimate approach to ITAM
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Every organization is different, but this e-book is designed to offer insights and ideas on how to plan and execute your own successful IT asset management (ITAM) efforts for digital transformation. Read on to discover the top 3 ITAM challenges, their solutions, and the benefits you can achieve, including reduced risks and costs.
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How to accelerate your risk and compliance initiatives—and get to value faster
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Explore in this e-book some of the top risk and resilience management solutions available to your organization that can help you break silos, help embed risk and compliance management into daily work, and improve performance through risk-informed decisions.
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The secret to driving growth and reducing costs in HR
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In today’s ever-changing economic environment, many HR Leaders are looking for new ways that they can optimize costs while also creating efficiency and driving growth to deliver exceptional employee experiences. But can this be done? Browse this white paper to learn more.
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The HR leader’s guide to unleashing AI-powered efficiency in tough times
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Discover how to harness AI for savings in your organization by reading this paper, written for HR leaders, and view tangible advice for enacting usage of GenAI to streamline operations and automation to utilize digital workflows and lower labor costs.
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Speeding up vulnerabilty detection with automation
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Almost half of all CIOs believe their cybersecurity may not be on par with their digital transformation efforts, but 80% of organizations that use automation say they can respond to vulnerabilities in a shorter timeframe. Download this white paper to help
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Empowering CIOs to lead
By: ServiceNow
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CIOs are increasingly vital to business strategy as technology and digital transformation become indivisible. Read this ServiceNow Report to explore how to empower CIOs to lead business change in your organization.
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Using AIOps to Thwart Data Breaches
By: ServiceNow
Type: White Paper
At 83%, a vast majority of businesses studied in the “2022 Cost of a Data Breach” report experienced more than one data breach. Take a look through this white paper to learn how, by leveraging AIOps, you can protect your organization from a similar fate.
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Collaboration software in the era of Gen-Z
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, learn how Microsoft is dominating the Software-as-a-Service space thanks to its strength in collaboration software and how the new generation of collaboration software could be stoking communication overload. Also, check out our chart comparing Slack, Microsoft Teams and Spark.
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The Gorilla Guide to IT asset management
By: ServiceNow
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Smarter approaches to asset management addresses the hidden asset cost gotchas; download this Gorilla Guide e-book to find out how.
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Your roadmap for automating security processes
By: ServiceNow
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Read this white paper to learn how you can transform your IT security operations and confidently support continuous digital transformation and innovation, with ServiceNow. You’ll discover how to save your IT security staff up to 8,700 hours a year while driving cyber resilience, with a single platform.
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Are your strategic investments leaving money on the table? 5 ways to tell
By: ServiceNow
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Too many organizations are not generating satisfactory returns on their strategic investments. They are leaving opportunity and money on the table, and their competitors couldn’t be happier. In this e-book, learn how the ServiceNow Now platform can help your organization make sure no opportunities are left on the table.
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ITOps & service management: The state of play in APAC
By: TechTarget ComputerWeekly.com
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In this e-guide on ITSM in APAC, find out how to keep IT operations running to empower a remote workforce, the advantages of cloud-based service management tools and how one Australian company is managing IT incidents amid a shorter development lifecycle.
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Top 3 issues for today’s security operations teams
By: ServiceNow
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Discover how you can save over $4 million a year while building efficient security operations with ServiceNow. By giving security, risk management and IT teams total visibility of cyberthreats, you can contain cyberbreaches 85% faster and boost security analyst efficiency by 3x.
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Business Value of ServiceNow HR Service Delivery
By: ServiceNow
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To empower your employees to do their best work, you need to streamline their experiences, from onboarding to offboarding. Read this e-book to learn how you can create efficiencies and lower costs across your organization by unifying HR service experiences with ServiceNow HR Service Delivery.
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Customer expectations are changing: What to do about it
By: ServiceNow
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For companies to be successful, they must achieve the delicate balance of finding ways to reduce costs while still delivering seamless customer experiences that stand out versus the competition. Today, focusing solely on customer engagement is not enough. Customers also want easy problem-solving with minimal effort. Read on to see how to offer it.
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How to Have Productive Experiences for Your Employees
By: ServiceNow
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An organization is only as strong as its employees. Read this paper to learn how the path to delivering productive employee experiences and supporting new ways of working begins with creating exceptional experiences.
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Closing the gap between ideas and outcomes with SPM solutions
By: ServiceNow
Type: Infographic
Discover in this infographic how, with ServiceNow’s Strategic Portfolio Management (SPM) solution, you can deliver work across the enterprise that is aligned to strategic priorities and optimized for customer value—even in today’s disruption-prone environment.
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Improve risk management by connecting business & IT
By: ServiceNow
Type: White Paper
Organisations that invest in resilience during times of uncertainty are better able to seize opportunity when it arises. In this eBook, discover how you can optimise operations, reduce costs and risk and boost resilience by connecting business and IT on a single platform. Learn more about Integrated Risk Management from ServiceNow in this ebook.
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How IT can boost employee and customer experience initiatives
By: ServiceNow
Type: eBook
Discover in this e-book how your IT team can help your organization deliver a cohesive and accelerated customer experience.
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Top 5 imperatives for supporting EX and CX with IT
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In this e-book, you’ll learn how, with the right strategy, IT leaders can empower employees, accelerate service delivery, and drive innovation - ultimately transforming the business. Read on to discover how a unified platform can help you can boost employee productivity and customer satisfaction with efficient digital experiences.
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Making Employee Journeys Unforgettable
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Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
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Project Portfolio Management 101
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Type: White Paper
As your business adopts new technologies and processes to stand out in the evolving marketplace, ensuring strong project portfolio management (PPM) becomes crucial. Check out this white paper for a PPM deep dive.
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Get the Greatest ROI From Your Strategic Initiatives
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The most effective way to thrive through unprecedented change is to get ahead of it. Read this e-book to learn how you can transform your digital operations and maximize ROI by enabling effective project and portfolio management on a single platform.
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Partner marketers: How to drive demand from IT buyers
By: TechTarget
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As the IT buyer’s journey evolves, how should partner marketing strategies evolve in order to drive more demand? To unlock guidance, watch this webcast that features insights from marketing executives at ServiceNow, Palo Alto Networks and more.
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How NASCAR (and other organizations) leverage automation
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In this e-book, discover how – and why – organizations like NASCAR and Hancock Whitney Bank are leveraging hyperautomation and low-code development.
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Why efficient IT asset management requires a unified, automated platform
By: ServiceNow
Type: eBook
Discover in this e-book how ServiceNow IT Asset Management can help your organization automate the end-to-end technology asset lifecycle with a strategic workflow, and the financial benefits to which you can look forward.
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Why IT asset management requires a unified automated platform
By: ServiceNow
Type: eBook
Discover in this e-book why the key to tracking any asset, anywhere is to manage IT processes in one place… and how ServiceNow IT Asset Management can help you get there.
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3 ways to accelerate productivity and innovation in the enterprise
By: ServiceNow
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This ServiceNow white paper details 3 ways to accelerate enterprise productivity and innovation, including connecting processes, hyperautomating tasks, and orchestrating workflows. Read the full paper to learn how you can drive faster decisions, save time and money, and empower employees.
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How you can keep up with the customer experience evolution
By: ServiceNow
Type: White Paper
The customer experience has changed significantly in recent years due to digital disruption. This ongoing change puts more pressure on customer service leaders than ever before to ensure that customer engagement stays high while costs are kept down. Read on to learn how your organization can navigate these challenges and continue to grow.
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Empowering your employees to do more: CHRO’s roadmap
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For today’s businesses, managing risk and building resilience in their HR operations has never been more important. To do so, many have turned to strengthening their employee productivity and development plans. However, many can find these methods daunting. Browse this guide to learn more.
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The secret to a more unified and seamless procurement experience
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In this e-book, discover a better way to manage procurement—one that reduces cycle time, enhances user experiences, and improves internal controls with automation and unified data.
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Computer Weekly – 14 February 2017: Under surveillance – what the Investigatory Powers Act means for business
By: TechTarget ComputerWeekly.com
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In this week's Computer Weekly, the UK government has passed the Investigatory Powers Act, labelled a "snoopers' charter" that expands the scope of state surveillance – but what does it mean for businesses? We find out what digital transformation means in the fire and rescue service. And we examine the public cloud and storage. Read the issue now.
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Customer Insights: Employee Experience Testimonials
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To drive productivity across your entire organization, you need to give your employees frictionless experiences, at every touchpoint. Read this e-book to learn how ServiceNow customers are igniting great employee experiences that reduce costs and unlock efficiencies across their organizations – and how you can, too.
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Proactive Field Service Roadmap: 5 Key Priorities
By: ServiceNow
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This report explores transitioning from reactive to proactive field service model, highlighting 5 priorities. Read on to understand them and to see how ServiceNow enhances operations by connecting teams, streamlining tasks, and empowering customers with its platform and Field Service Management app.
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Testing New Publishing System
By: ERROR TEST
Type: White Paper
Preparing this resource to be approved and published when we do the switch to the new publishing system.
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Risk reporting: Tips for more effective board communication
By: ServiceNow
Type: White Paper
In today's digital era, effective board communication on risk is essential. As cyber threats grow with digital transformation, IT and security leaders must clearly convey organizational risks to the board. Access this white paper to learn more.
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Risk management: 5 stages to compliance
By: ServiceNow
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Maturing your risk management program is vital for meeting enterprise-wide objectives. Get insights on how you can raise the maturity level of enterprise risk management. You’ll discover how your teams can make better decisions that lead to greater outcomes, by connecting business and IT with a common language on a single platform.
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3 steps to optimizing technology asset investments
By: ServiceNow
Type: eBook
In this e-book, discover the 3 essential steps to optimizing technology investments everywhere in the enterprise through a single unified platform.
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3 pillars for transforming risk & compliance management
By: ServiceNow and NTT Data
Type: White Paper
Enterprises have to overcome the current impedances to effective risk management: organizational silos, manual work, poor UX, and disparate systems. Read this paper to understand 3 pillars for evolving your compliance and risk management strategy, as well as a checklist for how ServiceNow can assist in this process.
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Dropbox Controls Spending with ServiceNow & Genpact
By: ServiceNow and Genpact
Type: Case Study
Dropbox cut its procurement cycle time by over 50% by adopting ServiceNow and partnering with Genpact for consulting and implementation. Read this case study to see how this company replaced disconnected, manual processes with a streamlined, automated system providing transparency and efficiency.
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3 critical steps to managing technology spend and risk
By: ServiceNow
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In this e-book, discover a practical, 3-step approach to optimizing technology spend and mitigating risk.
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5 tips for digital transformation success: Tackling digital risk
By: ServiceNow
Type: eBook
Read Digital Transformation & Risk For Dummies, 2nd ServiceNow Special Edition to learn how you can manage and tackle digital risk with a single platform that unlocks a common language between business and IT.
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Why are too many organizations failing in their strategic initiatives?
By: ServiceNow
Type: eBook
Discover in this e-book how strategic portfolio management (SPM), a discipline that has strategic planning at its core, can help you overcome the strategic project gap by connecting all aspects of strategy, from the initial setting of priorities to the achievement of objectives.
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A Computer Weekly Buyer's Guide to Automation and AI in Systems Management
By: TechTarget ComputerWeekly.com
Type: eGuide
Automation has the potential to revolutionise your business. In this 14-page buyer's guide, Computer Weekly looks at the progress being made in the automation of systems management, the increased efficiency of artificial intelligence and the changes automation brings to infrastructure management.
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Eliminate shadow IT costs & protect revenue with ITAM
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Type: eBook
Every year, companies waste far too much money on software, hardware, and cloud resources. In fact, 66% of organizations reported having a plethora of duplicate hardware and software. Learn what it takes to develop a winning technology asset management strategy in this ServiceNow e-book.