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The benefits of customer identity and access management (CIAM)

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New report: Identity best practices for enhancing customer experience

This report provides best practices for enterprises to improve customer experience and security using identity solutions. It outlines how poor identity practices result in high friction, fraud, and data breaches that erode customer trust. Key recommendations include building authentication and identity authorities to unify customer data, enabling self-service registration/profile management, offering multi-factor and passwordless authentication, leveraging identity proofing, and dynamically enforcing consent. To future-proof your customer experience, security, and privacy, read the full report on identity best practices.

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  • The state of customer identity and access management (CIAM)

    Identity is fundamental to how businesses operate in today’s world, with customer identity and access management (CIAM) playing a critical role in the customer relationship cycle.

    Through this white paper, Okta will show you how customer and employee growth correlate to an organization’s Identity needs, how the current macroeconomic woes are impacting CIAM spending, and the features and tools that most excite Identity professionals.

    Download now and take the first step toward a more nuanced appreciation of CIAM.

  • Customer identity: Security & experience in tandem

    Retailers need to leverage customer identity as part of their digital experience strategy to offer smooth and secure end-to-end user journeys optimized to deliver business impact.

    Join this webcast with GCA CTO, Robert Ivey, and Ping Identity Executive Advisor, Aubrey Turner, for a discussion about how a well-known, global dining organization implemented:

    • Customer identity
    • Risk-based authentication
    • User management
    • And more

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  • The state of customer identity & access management (CIAM)

    Forrester predicted that the customer identity and access management (CIAM) market would reach $37.8 billion in value. This white paper aims to provide you with insight into how you can take advantage of CIAM as well as what you need to look for in a well-designed CIAM solution.Download now to learn more.

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  • Identity and Access Management is Leading the Way for Identity Security

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    Compromised identities are an ever-present danger and are often found used by hackers as the entry point for calculated attacks. This book explores how strong identity security helps mitigate identity-related risk from hackers and human error, as well as how it can be used to streamline fortify governance and compliance. Download now to learn more.

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  • A seamless approach to managed identity verification

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    Leaders across industries are recognizing that digital identities and their access across the organization today are essential to securing the business. This guide is designed as a blueprint for your journey to a future-proof and successful identity security program. Read on to learn more.

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    Visibility is at the heart of identity management today, but with limited resources and manpower, most organizations aren’t able to maintain it. Download this data sheet to learn how SailPoint uses AI and ML to automate tasks and maintain visibility across your organizations’ identity surfaces, keeping a direct line of sight and staying secure.

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    The efficiency demanded by modern business has led organizations to enlist more third-party workers than ever before. This KuppingerCole report looks at the options available for managing non-employee and other third-party identities, including a technical review of SailPoint’s Non-Employee Risk Management solution. Read on to learn more.

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  • Smashing PAMkins: A Developer's Nightmare Before Christmas

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  • What to look for in a cloud identity security solution

    Security teams need a holistic solution that provides access to a diverse set of systems, identities personas and use cases. In this white paper, CyberArk Cloud Security General Manager, Charles Chu, underlines what you need to look for in a cloud identity security solution. Read on to learn more.

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    While a stark contrast exists between the digital services provided by the 2 types of enterprise, expectations to deliver top customer experiences are being absorbed from the commercial digital world into the public sector. Download the white paper to learn how Okta’s vendor-neutral Identity solution can help government.

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  • 86% of web app breaches involve the use of stolen credentials

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  • The state of public sector identity management

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  • More than 18,000 customers choose Okta

    Identity has always operated as the metaphorical front door to an organization. That means, when hackers leverage stolen credentials, initiating an attack is as simple as walking through the front door. Download this white paper more than 18,000 customers choose Okta for IAM.

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  • E-Guide: IAM in the cloud

    When bringing your organization into the cloud, there are a few steps that need to be taken in order to ensure security. One of the main areas that needs to be appropriately integrated is identity management. Read this expert E-Guide and discover how to manage identity in the cloud, along with whom and what you can trust in the cloud.

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  • Managing third-party identity risk

    Today’s organizations no longer reside behind a digital perimeter, with countless other third-party entities presenting access risk. SailPoint Non-Employee Risk Management aims to bolster identity security by extending advanced governance controls to large and complex populations of non-employee users. Download this data sheet to learn more.

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    Organizations utilize non-employee workers and services to supplement their workforce, but each of these non-employee entities presents an increase in third-party risk. This white paper explores how non-employee identities present new demands to organizations’ existing authentication systems and protocols. Read on to learn more.

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    For financial services providers, customer experience and customer trust are essential. In this webcast, experts from okta are joined by Forrester Principal Analyst, Alyson Clarke, and MassMutual BISO, Chris Rich to discuss the importance of establishing customer trust and how you can drive customer growth through identity. Watch now to learn more.

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  • Building a Multi-layered Approach to Securing Access

    According to a study conducted by CyberArk, 99% of IT security decision-makers agree they’ll face an identity-related compromise in the year ahead. If an attack is inevitable, how can you reduce risk by preventing breaches and neutralizing attackers who’ve broken in? Download to learn how.

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  • IAM: Managing identity remains key to cyber security

    IT and regulatory environments are changing rapidly driven by the EU's GDPR and digital transformation that is seeing accelerated adoption of cloud and IoT-based technologies, and while identity remains key to cyber security, organisations need to reassess and adapt their identity and access management (IAM) strategies accordingly.

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  • A human approach to online government experiences

    Every online interaction, no matter how big or small, begins with an identity.In order to best serve the public, governments need to make sure every one of their digital experiences is centered around a human. Watch this video to learn more.

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  • 3 main challenges of the customer identity access journey

    For today’s customers, digital interactions form the basis of their relationship with businesses. Customer identity and access management (CIAM) is critical to forming and maintaining these relationships, but organizations are faced with many challenges. Download this white paper to learn more.

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  • How long does it take to get owned?

    A study to investigatethe amount of time that it takes for stolen credentials to be used by a hacker.

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