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Drive frontline success with next-gen push-to-talk tech

Forrester Research highlights the importance of frontline workers in business success, noting their need for better technology. Equipping teams with tools like mobile devices and push-to-talk features can enhance productivity and safety.

This report discusses how advanced communication tools integrated with cloud solutions foster collaboration. It showcases RingCentral's solutions that combine calling and messaging, reducing the need for multiple devices. Companies are advised to consider specialized frontline tech with UCaaS to strengthen their workforce.

Discover in the full report how innovative communication tech can improve frontline productivity and customer experiences.

These are also closely related to: "Connecting Everyone on Workplace"

  • Digital signage playbook for manufacturing leaders

    Do you want to improve employee engagement, performance, and operational efficiency in your manufacturing organization? It all starts with better communication!

    Employee-facing digital signage is a powerful, fit-for-purpose internal communications channel for your deskless workforce. With the screens on your walls and the content in your systems; you can easily share health and safety messaging, new joiner alerts, training videos, maintenance ledgers, staff rotas, and more.

    Download the playbook now for everything you need to know to create a connected workforce and workplace… with screens that communicate.

  • Construction and Real Estate Efficiency: The Power of Digital Signage.

    Construction organizations rely on in-the-moment communication to coordinate operations, track projects and share vital health and safety information (and other key updates) to job sites. In real-time and at scale.

    But – how can HR and Operations teams reach deskless or mobile workers that are likely to be digitally detached, with limited access to company email, intranet, or personal devices on-shift?

    With ScreenCloud digital signage – the missing building block in your internal communications strategy.

    Check out the infographic now for a snapshot of the state of play in US construction, and everything you need to know to create a connected workforce with screens that communicate.

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  • How to best reach logistics & supply chain teams

    Transportation, logistics and supply chain organizations rely on in-the-moment communication to coordinate operations, track inventory and routes and share vital traffic and weather information. But how can HR and Operations teams reach digitally detached workers? Browse this infographic to learn more.

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  • A Computer Weekly Buyer's Guide to Enterprise social networking

    Companies are discovering the many advantages of communicating through social networking platforms. In this 14-page buyer's guide, Computer Weekly looks at how they can revolutionise collaboration, the options available for retailers and the pitfalls of communication overload

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  • Top 10 end-user computing stories of 2019

    IT has been looking at how desktop computing can enable employees to become more productive by using new forms of collaboration and enterprise social media platforms. Here are Computer Weekly's top 10 end-user computing stories of 2019.

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  • CIO Trends #8:Middle East

    In this e-guide we feature the small Island state of Bahrain and its efforts to make itself the go to fintech hub of the Middle East. On the subject of progressive ICT infrastructures this e-guide also looks at the rapid progress being made in Dubai as the government strives to make the city smart.

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  • CIO Trends #8:Middle East

    In this e-guide we feature the small Island state of Bahrain and its efforts to make itself the go to fintech hub of the Middle East. On the subject of progressive ICT infrastructures this e-guide also looks at the rapid progress being made in Dubai as the government strives to make the city smart.

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  • Data-driven physical retail: 10-page paper

    To discover how a data-driven approach can revolutionize physical retail experiences, for customers and employees alike, explore this 10-page white paper.

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  • A Computer Weekly buyer's guide to perimeterless network security

    Perimeterless network security is expanding the horizons of businesses looking to protect their data. In this buyer's guide, we look at how a secure perimeterless digital workplace is best achieved, explore the previous barriers perimeterless security can overcome and assess how traditional network security can be banished to the past.

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  • A Computer Weekly buyer's guide to video conferencing and collaboration

    In this 17-page buyer's guide, Computer Weekly looks at how employers can support a future of flexible working, with video conferencing, collaboration, augmented reality and unified comms technologies all lined up to play a part.

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  • How best to put collaboration tools to work for your team

    This collection of recent expert advice aims to make your quest for the best option a bit easier. Read on and learn the latest on what collaboration tools now offer, including advanced technology like AI and speech recognition.

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  • CW APAC: CIO trends

    In this handbook, focused on CIO trends in the Asia-Pacific region, Computer Weekly looks at the top IT predictions for the year ahead

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  • How video makes remote work & the borderless office possible

    A distributed workforce needs best-in-class communications that take them as close as possible to being with co-workers in a physical office. Team chat, video and content collaboration have become pivotal to anytime, anywhere work. Download this white paper to discover 5 key priorities for enabling efficient and effective remote work.

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  • COVID-19 in APAC:Tech industry lessons & innovations

    In this e-guide, read about the impact of the COVID-19 outbreak on the APAC tech sector, what tech vendors in the region are doing to support organisations during this difficult period and how the pandemic could spur businesses to dial up their digitisation efforts.

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  • Focus: Women in IT

    Diversity has been an issue in the IT industry for a long time, and the number of women choosing IT for a career has been stagnant over the last few years.

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  • HBR: Improving Employee and Customer Experiences Through Workflow Digitisation

    A recent study on workflow digitisation by Harvard Business Review Analytic Services reveals the positive impact it can have on businesses – especially the most digitally mature. Read the full report to learn more about the state of workflow digitisation, how to overcome its challenges, and ways you can start reaping its benefits.

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  • How to maximize hybrid work through audio quality

    With so many organizations now operating with hybrid or remote teams, 38% of companies indicate that collaboration is a key driver for office redesign. However, this collaboration can’t happen without the proper chat and meeting tools, meeting that video and audio quality must be top-notch. Access this article to learn more.

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  • Charting hosted IP telephony & UC growth in NA

    Is your organization planning to move communications to the cloud? Understand why others are doing the same and explore how the market is shaping up. Download this Frost & Sullivan Frost Radar report to explore the future growth potential of hosted IP telephony and UCaaS in North America.

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  • The rise and rise of SD-WAN in post Covid-19

    So much has been up in the air in the wake of the onset of Covid-19 and the lockdowns and stay-at-home orders issued by various governments around the world. But there has been one thing that is pretty fixed: the rise and rise of software-defined wide area networks (SD-WANs).

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  • CW APAC - May 2021: Buyer's guide to HR software

    In this handbook, focused on HR software in the Asia-Pacific region, Computer Weekly looks at the considerations when choosing a human resource management application

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  • Empowering your employees to do more: CHRO’s roadmap

    For today’s businesses, managing risk and building resilience in their HR operations has never been more important. To do so, many have turned to strengthening their employee productivity and development plans. However, many can find these methods daunting. Browse this guide to learn more.

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  • Computer Weekly - 22 September 2020: Can Arm stay strong under Nvidia?

    In this week's Computer Weekly, we examine the implications of the controversial acquisition of UK chip leader Arm by US rival Nvidia. Black Lives Matter has raised awareness of social inequalities, but is the tech sector becoming more diverse? And we ask if business software can learn from the addictive nature of social apps. Read the issue now.

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  • CIO’s Definitive Guide to Creating the Optimal Remote Work Environment

    As organizations transition to a hybrid working model, the demand placed on corporate networks continues to skyrocket. As such, the tools you use to power your network must be more capable than ever. Dive into this e-book to examine how CBTS’ suite of networking solutions strives to give companies a competitive advantage in the hybrid era.

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  • Computer Weekly – 26 September 2023: Preparing for post-quantum cryptography

    In this week's Computer Weekly, our latest buyer's guide assesses the challenges for cryptography in the emerging era of quantum computing. Google Cloud experts explain how the internet giant is preparing its datacentres for a world of AI. And we examine the privacy, compliance and backup issues from generative AI. Read the issue now.

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  • Leader’s guide to ESG: Top opportunities in 2023

    Environmental, social, and governance (ESG) mandates are top of mind for organizations everywhere. Explore this guide to 2023's top ESG opportunities, beginning with three ESG trends.

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  • RETURN TO OFFICE Post-Pandemic Workplace Insights Guide 2021

    ARG recently interviewed over 2,000 of your peers to uncover what they are doing to succeed in the new normal of hybrid and remote work. Download this guide to uncover key findings from the study, and get started on your own path to hybrid work success.

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  • 3 strategies for building a hybrid work environment

    This e-book "The meaningful workplace: Enhancing the office, empowering the people," explores how to create purposeful workplaces that foster engagement and collaboration in the hybrid working world. Start reading here.

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  • Digitally transform your workplace for hybrid success

    Research shows that only 9% of office employees are either in the office full-timeor fully remote. The remaining 91% are hybrid. With this workforce shift comes the need for collaboration spaces and tech, and it has become crucial for offices to reflect these expectations. Access this guide to learn how to best accommodate your employees.

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  • A Computer Weekly buyer's guide to going beyond desktop Computing

    A digital workplace opens up a range of new possibilities for businesses, but it needs to be implemented in the right way. In this 13-page buyer's guide, Computer Weekly looks at how digital workplaces demand increasing functionality, how to make sense of desktop as a service, and the value of unified endpoint management.

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  • Collaboration software in the era of Gen-Z

    In this e-guide, learn how Microsoft is dominating the Software-as-a-Service space thanks to its strength in collaboration software and how the new generation of collaboration software could be stoking communication overload. Also, check out our chart comparing Slack, Microsoft Teams and Spark.

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  • The Atlassian Approach to ESM

    Technology is evolving at a frenetic pace, and organizations are required to move right along with them. Enterprise service management (ESM) can help organizations keep up with this change. But what is ESM and how can you utilize it in your organization? Download this whitepaper for tips and tricks, examples, and best practices.

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  • A guide to the zero-trust security journey

    The distributed nature of the modern network has made traditional security methods based on the principle of a “perimeter” obsolete. A zero trust IT security model should be part of an integrated approach that includes the entire end-to-end digital estate, overcoming the challenges of the traditional perimeter. Read on to learn more.

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  • The UK manufacturing sector needs a digital upgrade

    In this week's Computer Weekly, the UK manufacturing sector is lagging behind on digital technology – we examine the challenges for the industry in becoming a global leader. Our buyer's guide looks at enterprise social media and collaboration tools. And we find out how data science is helping to boost cyber security strategies. Read the issue now.

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  • UC: Why Admin Management Matters

    Review this Metrigy report to understand how organizations are approaching UC-management in the digital workplace, and to discover 5 components of an administration management platform that can help businesses overcome common UC-management challenges.

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  • Top trends for hybrid work: How you can best keep up

    It’s become clear that hybrid work is here to stay. This is especially true for countries such as Indonesia, whose businesses continue to have discussions about making these conditions permanent. But will this happen and if so, what trends should organizations know to ensure that they keep up? Browse this report to learn more.

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  • UC Management: Leader’s Guide for the Digital Workplace

    To support their digital workplaces, many organizations have adopted a UC management solution. But what sets one UC management tool apart from the rest? Browse this IDC report to discover 13 hallmarks of a sophisticated UC management solution.

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  • Computer Weekly - 12 April 2022: Disney combines digital, data and creativity for ad opportunities

    In this week's Computer Weekly, we talk to Disney Advertising Sales about how it is using data to subserve story-telling excellence. We delve into how rising energy costs negatively impacted the the UK arm of Sungard Availability Services. And we look at the role of infrastructure as code in edge datacentres. Read the issue now.

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  • Optimizing Offices for Hybrid Work with Logitech Select

    As offices evolve in a hybrid world, organizations can benefit from utilizing technology and services that enable them to become more responsive to changing conditions, and can optimize the office experience for everyone. Access this white paper to find potential methods that can help your organization optimize hybrid meeting spaces.

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  • Computer Weekly - 2 February 2021: Business intelligence helps ambulance service's pandemic response

    In this week's Computer Weekly, we find out how one ambulance service is using business intelligence tools to join up datasets to improve its response to the Covid-19 pandemic. Our latest buyer's guide examines video conferencing and collaboration. And we look at the benefits of real-time streaming data analytics. Read the issue now.

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  • Stronger collaboration platforms emerge as pandemic legacy

    In this e-guide: HR software had long been a relatively backward zone of enterprise software before the Covid-19 pandemic. It had been catching up, as organisations applied digital approaches drawn from customer experience to employee experience, encompassing the journey from recruitment, through working and learning, to moving up or moving on.

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  • Computer Weekly – 9 July 2019: Steering a voyage to the cloud at Maersk

    In this week's Computer Weekly, we find out how the world's largest shipping company, Maersk, is steering a course to public cloud. We analyse SAP's latest attempts to ease customers' software licensing concerns. And we hear how one London borough, Hackney, is taking a lead in transforming digital government across the capital. Read the issue now.

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  • Overcome 4 obstacles to remote support

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  • Productivity is Dead. Here's how to fix it.

    Productivity as we know it no longer exists. Showing up to work early, sending emails at all hours, and an endless stream of face-to-face meetings were once viewed as signs of a model employee. Through embracing new digital tools and smarter ways of connecting, productivity is about working fast and being agile

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  • Computer Weekly - 15 February 2022: On a mission to track space junk

    In this week's Computer Weekly, we talk to the space experts tracking orbital debris using graph database technology. We meet the startups taking very different approaches in trying to develop commercial quantum computers. And we ask why it's so difficult to build a data science team and how to overcome the challenges. Read the issue now.

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  • A path to smart, not just present, video conferencing

    As businesses plan a recovery from the effects of the Covid-19. Employees now expect employers to offer a modern approach to how/where they work. It won't be enough for businesses to get by with aging processes. Wherever staff are based, video conferencing will be pivotal

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  • MicroScope – March 2021: The 5G opportunity

    Experts predict that 2021 is meant to be the year of 5G, but what does that mean for the channel? In this issue, discover what 5G technology could bring to the reseller community, learn about how smart buildings are influencing the way we live, and discover how remote working has changed the way we work

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  • Computer Weekly – 13 August 2019: How tech experts could earn millions as whistleblowers

    In this week's Computer Weekly, a tech expert is set to earn millions after successfully blowing the whistle on vulnerabilities in Cisco's video surveillance software. Our latest buyer's guide examines the issues around big data architecture. And we look at how the end of Windows 7 could spark a new era for desktop productivity. Read the issue now.

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  • MicroScope – July 2020: MSPs lend a helping hand

    In this issue, read about how the Covid-19 pandemic has allowed for managed services players to show their worth, and discover how the use of collaborative tools has made businesses consider how to make conference calls more engaging

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  • A Computer Weekly buyer's guide to the future of collaboration

    Businesses are using collaborative software to operate in revolutionary new ways. In this 13-page buyer's guide, Computer Weekly looks at its potential negatives, the improved agility it provides and assesses Chromebooks as collaboration clients

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