Service visibility best practices you should know
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IT asset tracking: Why having all the data won't suffice
By: ServiceNow
Type: eBook
To sustain, build, or even transform your business, you need to know the technology assets that drive it. And if your job is to track these assets, you need a clearer and broader picture of everything you have.
But how do you build a bigger and better picture of assets in your enterprise?
Explore in this e-book the kind of data you need to see all your software, hardware, and cloud-based assets – as well as cloud resources that are often overlooked.
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Aligning risk & service models for operational resilience
By: ServiceNow
Type: White Paper
This whitepaper outlines aligning your entity hierarchy with CMDB and CSDM for effective risk management. It details four maturity levels—tactical to resilient—broadening the risk scope. Learn to define entities, types, and classes for managing risk, with hierarchy examples from basic to complex. The paper shows how ServiceNow's Integrated Risk Management meets organizations at their maturity and helps progress to advanced risk sophistication. Read to build a robust framework aligned with business services and infrastructure.
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ServiceNow Security Operations: The essential use case guide
By: ServiceNow
Type: eBook
The skills shortage and increasing cyberattacks continue to challenge security teams, slowing their responses to security incidents.
These slow responses can have drastic consequences.
To help teams avoid disaster, ServiceNow developed Security Operations and the Now Platform.
In this guide, learn about:
- How these solutions work
- Their use cases
- How automation can play a key role in successful incident response
- And more
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Tanium & ServiceNow: Delivering Asset Management Peace of Mind
By: Tanium
Type: eBook
99% of organizations using CMDB tooling that do not confront configuration item data quality gaps will experience visible business disruptions according to Gartner. So, how can you level-up your CMDB? Browse this e-book to discover how Tanium and ServiceNow deliver asset management peace of mind and can improve your CMDB.
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How to achieve self-healing IT infrastructure with AI
By: ServiceNow and NTT Data
Type: eBook
In this eBook, explore the right way to implement AIOps and how to augment it with observability insights.
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Using AIOps to Thwart Data Breaches
By: ServiceNow
Type: White Paper
At 83%, a vast majority of businesses studied in the “2022 Cost of a Data Breach” report experienced more than one data breach. Take a look through this white paper to learn how, by leveraging AIOps, you can protect your organization from a similar fate.
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An inside look at AstraZeneca’s IT
By: Morpheus Data
Type: Case Study
In an industry where speed is everything, growing technology bottlenecks can hold you back. In this case study, learn how AstraZeneca adopted cloud automation technology, updated their provisioning, and improved compliance with the help of Morpheus Data. Read the study here.
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Enabling digital transformation safely & confidently
By: ServiceNow
Type: eBook
Your business is forced to defend against actual cyberthreats and potential ones. So, how can you bolster your security stance in the face of all these risks? Check out this e-book to discover 10 ways that a cloud-based platform with an integrative approach can help you do so.
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Prepare to meet evolving risk and compliance mandates
By: ServiceNow
Type: Product Overview
To meet government disclosure mandates, firms require integrated risk and security programs. With a centralized platform, ServiceNow helps identify threats, contain incidents, ensure compliance, and report material events within required timeframes. Case. Read more about how ServiceNow enables robust risk management and expedites reporting.
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Risk management: 5 stages to compliance
By: ServiceNow
Type: White Paper
Maturing your risk management program is vital for meeting enterprise-wide objectives. Get insights on how you can raise the maturity level of enterprise risk management. You’ll discover how your teams can make better decisions that lead to greater outcomes, by connecting business and IT with a common language on a single platform.
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Optimizing cloud costs through visibility and automation
By: ServiceNow
Type: White Paper
FinOps teams need to align tech efforts with budget limits. ServiceNow Cloud Cost Management offers a unified platform to monitor hybrid cloud expenses, budget effectively, optimize resources, and deactivate unused services. Discover how to enhance your cloud efficiency and expenditure by reading the full content.
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Your look into the state of IT asset management (ITAM)
By: ServiceNow
Type: Analyst Report
Minimized security risks and audit performance/accuracy topped the list when organizations were asked, “which business metrics are used to measure the success of your ITAM programs?” Dive into this report, “A business view of IT asset management: Current state and near-term outlook” to learn about how ITAM is evolving.
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The Gorilla Guide to IT asset management
By: ServiceNow
Type: eBook
Smarter approaches to asset management addresses the hidden asset cost gotchas; download this Gorilla Guide e-book to find out how.
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Why efficient IT asset management requires a unified, automated platform
By: ServiceNow
Type: eBook
Discover in this e-book how ServiceNow IT Asset Management can help your organization automate the end-to-end technology asset lifecycle with a strategic workflow, and the financial benefits to which you can look forward.
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The state of IT Asset Management (ITAM)
By: ServiceNow
Type: Infographic
Reduced security risks, stronger audit performances: These are two of the many metrics that organizations leverage to measure IT asset management (ITAM) success. To discover other metrics, and to learn how to boost your ITAM program’s success, download this infographic.
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Manual vs. automated network configuration & change management
By: Orchestral.ai
Type: Product Overview
Picture this situation: A network operator makes a change to the configuration of a network device but may not have reflected that change in the CMDB. To prevent this from happening, review this solution overview for Orchestral.ai’s Composer Solution, which offers event-driven, automated change management for newly configured network devices.
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Improve risk management by connecting business & IT
By: ServiceNow
Type: White Paper
Organisations that invest in resilience during times of uncertainty are better able to seize opportunity when it arises. In this eBook, discover how you can optimise operations, reduce costs and risk and boost resilience by connecting business and IT on a single platform. Learn more about Integrated Risk Management from ServiceNow in this ebook.
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Anticipate, Prevent, and Minimize the Impact of Business Disruptions
By: ServiceNow
Type: White Paper
Read this guide to discover how you can enable confident risk-based decisions across business and IT by building a proactive, comprehensive and competitive resilience strategy—especially in times of uncertainty and disruption. Start building a resilience programme that can give you a competitive edge, with ServiceNow.
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Back to the Basics: Cyber Hygiene Starts with Asset Management
By: Tanium
Type: White Paper
With remote workers scattered across the globe and cybercriminals honing their tactics, it's more vital than ever for organizations to have deep and comprehensive visibility into their networks. This white paper explores the timeless processes and essential tools that equip organizations of all sizes to deal with the widening attack surface.
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3 critical steps to managing technology spend and risk
By: ServiceNow
Type: eBook
In this e-book, discover a practical, 3-step approach to optimizing technology spend and mitigating risk.
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Comparison Guide: Guardicore vs. Traditional Microsegmentation Solutions
By: Akamai
Type: White Paper
One of the core elements of a good micro-segmentation solution is the ability to protect critical assets no matter where they are deployed or accessed. Read this comparison guide to learn about what makes Akamai different when it comes to zero trust segmentation and micro-segmentation offerings.
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A Computer Weekly buyer's guide to intelligent workload management
By: TechTarget ComputerWeekly.com
Type: eGuide
One huge advantage digital transformation brings with it is the phenomenon of intelligent workload management. In this 17-page buyer's guide, Computer Weekly looks at the various tools available, asset management best practices and the complications to look out for with hybrid and multicloud deployments.
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The Secret Weapon in the Fight Against Sprawl
By: TechTarget IT Operations
Type: eBook
In this 3-part guide, learn about the ongoing battle against virtual machine sprawl and measures that can be taken when you've found an abandoned VM in your system. Access now to also learn about available automation tools that can be used to streamline virtualization duties and address VM provisioning and deprovisioning.
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5 tips for digital transformation success: Tackling digital risk
By: ServiceNow
Type: eBook
Read Digital Transformation & Risk For Dummies, 2nd ServiceNow Special Edition to learn how you can manage and tackle digital risk with a single platform that unlocks a common language between business and IT.
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Risk reporting: Tips for more effective board communication
By: ServiceNow
Type: White Paper
In today's digital era, effective board communication on risk is essential. As cyber threats grow with digital transformation, IT and security leaders must clearly convey organizational risks to the board. Access this white paper to learn more.
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IT4IT for Managing the Business of IT
By: TechTarget ComputerWeekly.com
Type: Essential Guide
IT4IT™ for Managing the Business of IT – A Management Guide, from The Open Group, provides best practice advice and focuses on the data and automated workflows needed to manage IT services in a lean, agile and business-focused way.
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50-page eBook: Configuration Management and CMDB for Dummies
By: ServiceNow
Type: eBook
This 50-page eBook takes a deep dive into configuration management and CMDB – covering how to create a configuration management plan, build a healthy database, and align your plan to business use cases. Download now to get started.
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Explore artificial intelligence in ITSM and the tool options
By: TechTarget IT Operations
Type: eBook
Artificial intelligence in ITSM is the way of the future. Dive into this comprehensive buyer's guide to discover if you have the right conditions in place to introduce this multifaceted technology, and learn guidelines to help you choose the most suitable suite of products.
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Your roadmap for automating security processes
By: ServiceNow
Type: White Paper
Read this white paper to learn how you can transform your IT security operations and confidently support continuous digital transformation and innovation, with ServiceNow. You’ll discover how to save your IT security staff up to 8,700 hours a year while driving cyber resilience, with a single platform.
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How Your Next Technology Decision Could Impact Your ESG Goals
By: ServiceNow
Type: eBook
The beginning of your ESG journey can feel daunting, but smart technology decisions can make the road much smoother. To get ahead of your sustainability goals, explore this ServiceNow guide to the top ESG trends and opportunities.
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3 ways to accelerate productivity and innovation in the enterprise
By: ServiceNow
Type: White Paper
This ServiceNow white paper details 3 ways to accelerate enterprise productivity and innovation, including connecting processes, hyperautomating tasks, and orchestrating workflows. Read the full paper to learn how you can drive faster decisions, save time and money, and empower employees.
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Top 3 issues for today’s security operations teams
By: ServiceNow
Type: White Paper
Discover how you can save over $4 million a year while building efficient security operations with ServiceNow. By giving security, risk management and IT teams total visibility of cyberthreats, you can contain cyberbreaches 85% faster and boost security analyst efficiency by 3x.
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Disaster recovery and business continuity: Essential guide
By: TechTarget ComputerWeekly.com
Type: eGuide
Not only can a solid business continuity strategy protect organisations from reputational damage and lost trade, but – for those operating in regulated industries – it can also prevent firms being hit with downtime-related enforcement action.
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How IT can boost employee and customer experience initiatives
By: ServiceNow
Type: eBook
Discover in this e-book how your IT team can help your organization deliver a cohesive and accelerated customer experience.
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Configuration management vs. Asset management
By: Snow Software
Type: eBook
Configuration management and asset management move in the same orbit–the management of an organization's systems and services–but they have different purposes and goals. Use this exclusive SearchITOperations.com E-Guide to review and compare Configuration and Asset Management.
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Guide to the dangers of third-party threats
By: Ionix
Type: White Paper
Modern applications are overly reliant on third-party services and content. As a result, security compromises resulting from third-party vulnerabilities have seen a marked increase. Download this white paper to unlock an in-depth look at how you can use an attack surface management (ASM) solution to protect your applications.
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5 key IT asset cost reduction tips to free up your budget
By: ServiceNow
Type: White Paper
Enabling flexible, resilient IT doesn’t necessarily mean spending more money. In fact, it can mean cutting costs. Explore this white paper to discover 5 ways that you can reduce your IT asset costs and optimize your IT operations.
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With network automation, unlock the one-hour workday
By: Nomios
Type: White Paper
Organizations that are grasping network automation are understanding that productivity increases when the repetitive, mundane, and routine tasks are consolidated into an automated workflow that can take as little as one hour a day. With your talent freed up to do more strategic work, you can turn work into play. Read more to find out how.
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Artificial intelligence in ITSM: Finding the right tools for you
By: TechTarget ComputerWeekly.com
Type: eGuide
AI functionality is poised to be a game-changer in the ITSM world. But before exploring the possibilities for AI in ITSM, it's important to first understand what AI is - and what it is not.
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Top Priorties for Evaluating Microsegmentation Solutions
By: Akamai Technologies
Type: ESG White Paper
This report from Enterprise Strategy Group (ESG), in partnership with Akamai, offers a detailed explanation of how to prioritize microsegmentation evaluation decisions. It provides the eight key priorities to consider when selecting solutions, as well as research on microsegmentation adoption in the marketplace.
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Expert Tips: Ten Essentials for Migrating Enterprise Desktops to Windows 7
By: TechTarget Data Center
Type: eGuide
Enterprise desktop migration involves the full re-engineering of desktops, laptops and all related management systems across a company. Access this expert e-guide from SearchEntepriseDesktop.com to discover the 10 essential steps to simplify desktop migrations to Windows 7.
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Strategic flexibility through disaster recovery
By: ServiceNow
Type: White Paper
For an organization operating at and aiming for larger-scale markets, maintaining strategic flexibility is critical for managing the increased level of risk. ServiceNow’s Now Platform provides organizations with the opportunity to operationalize business continuity, disaster recovery, and crisis management. Read on to learn more.
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Creating Organizational Agility
By: ServiceNow
Type: White Paper
It is increasingly difficult to predict what will happen in even the next quarter, so the idea of planning a full year several months before that year began is obsolete. This white paper looks at organizational agility, an operating model that borrows from Agile in order to develop an ideology that can fuel a higher level of optimization.
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A 6-step approach to medical device security
By: Palo Alto Networks
Type: eBook
Over the past few years, the healthcare industry has seen a surge in the use of connected medical devices. However, the more devices a healthcare organization deploys and connects, the bigger their attack surface becomes, putting confidential health data at risk. Read on to learn how to overcome the risk exposure of medical IoT devices.
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CX & retail: Modernizing strategies for customer loyalty
By: Webex by Cisco
Type: eBook
When 75% of consumers report that they prefer to use messaging channels for customer service over other alternatives, it’s critical for companies to prioritize conversational messaging to improve their customer engagement. However, it can be tough knowing where to begin. Dig into this guide to learn more.
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Why migrate to AWS?
By: AllCloud
Type: eBook
This eBook explores how your organization can migrate and modernize on AWS to achieve critical business advantages. It also covers key benefits of cloud migration, why now is the best time to migrate, and how your organization can realize the associated benefits of migrating to AWS with solutions from AWS Partner AllCloud. Get started now.
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Are your strategic investments leaving money on the table? 5 ways to tell
By: ServiceNow
Type: eBook
Too many organizations are not generating satisfactory returns on their strategic investments. They are leaving opportunity and money on the table, and their competitors couldn’t be happier. In this e-book, learn how the ServiceNow Now platform can help your organization make sure no opportunities are left on the table.
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IT automation: Key FAQs, how to set goals, and scaling best practices
By: Red Hat
Type: eBook
In this automation architect’s guiding e-book, discover a walkthrough map of the steps required to lead your organization beyond task-centric automation toward an enterprise-wide strategy.
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4 IT Automation Myths Dispelled
By: Red Hat
Type: eBook
Read this e-book to learn how to overcome practical barriers to holistic automation adoption within your organization. Coverage includes automation goal setting, common myths, how to unite teams and training, and scaling automation across the business.
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What is Zero Trust? How securing the endpoint is a pivotal piece of the puzzle to a successful unified Zero Trust strategy and approach with Tanium and AWS
By: Tanium
Type: eBook
How can an endpoint perspective be valuable to your business’s Zero Trust framework? In this e-book, find out how and learn how you can unlock that perspective by leveraging the expertise of two partners: Tanium and AWS.