Making it #EasyForEmployees: Voice of Customer II
By: ServiceNow View more from ServiceNow >>
Download this next:
3 ways to accelerate productivity and innovation in the enterprise
By: ServiceNow
Type: White Paper
This ServiceNow white paper outlines 3 strategies to boost enterprise productivity and innovation.
Firstly, integrating processes across silos ensures a unified source of truth. Secondly, hyperautomation of routine tasks via RPA and similar tools liberates staff. Thirdly, orchestrating and refining workflows with data analytics aids continual enhancement.
The paper claims that by leveraging the ServiceNow platform, you can dismantle silos, reduce manual labor, and improve process efficiency, allowing employees to concentrate on strategic, inventive projects that propel business growth.
Discover how companies like Sportsbet and Marken revolutionized operations with ServiceNow by reading the full report.
These are also closely related to: "Making it #EasyForEmployees: Voice of Customer II"
-
Customer Insights: Employee Experience Testimonials
By: ServiceNow
Type: eBook
To drive productivity across your entire organization, you need to give your employees frictionless experiences, at every touchpoint.
By connecting people and processes with a single platform, you can drive engagement and productivity across your organization, and guide employees through every part of their journey.
Read this e-book to learn how ServiceNow customers are igniting great employee experiences that reduce costs and unlock efficiencies across their organizations – and how you can, too.
-
Making Employee Journeys Unforgettable
By: ServiceNow
Type: White Paper
Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
Find more content like what you just read:
-
The secret to driving growth and reducing costs in HR
By: ServiceNow
Type: Case Study
In today’s ever-changing economic environment, many HR Leaders are looking for new ways that they can optimize costs while also creating efficiency and driving growth to deliver exceptional employee experiences. But can this be done? Browse this white paper to learn more.
-
The HR leader’s guide to unleashing AI-powered efficiency in tough times
By: ServiceNow and NTT Data
Type: White Paper
Discover how to harness AI for savings in your organization by reading this paper, written for HR leaders, and view tangible advice for enacting usage of GenAI to streamline operations and automation to utilize digital workflows and lower labor costs.
-
Empowering your employees to do more: CHRO’s roadmap
By: ServiceNow
Type: eBook
For today’s businesses, managing risk and building resilience in their HR operations has never been more important. To do so, many have turned to strengthening their employee productivity and development plans. However, many can find these methods daunting. Browse this guide to learn more.
-
Deploying an outside application for improved onboarding
By: ServiceNow
Type: eGuide
Water utility company Scottish Water needed a way to simplify the onboarding process for new employees. Download this expert guide to see how the water utility company benefitted from using ServiceNow to reinvent how they onboard new staff.
-
Business Value of ServiceNow HR Service Delivery
By: ServiceNow
Type: White Paper
To empower your employees to do their best work, you need to streamline their experiences, from onboarding to offboarding. Read this e-book to learn how you can create efficiencies and lower costs across your organization by unifying HR service experiences with ServiceNow HR Service Delivery.
-
The 4 stages of employee experience platform evolution
By: ServiceNow
Type: White Paper
This paper explores how employee experience platforms that make work easier and more productive for employees have become essential to a business' success.
-
How to Have Productive Experiences for Your Employees
By: ServiceNow
Type: White Paper
An organization is only as strong as its employees. Read this paper to learn how the path to delivering productive employee experiences and supporting new ways of working begins with creating exceptional experiences.
-
5 questions to ask about virtual agents
By: Espressive
Type: eBook
Help desk automation is an imperative for IT service management (ITSM) to ensure workforce productivity without sacrificing employee satisfaction. With that in mind, you may be considering ServiceNow Virtual Agent to automate your service desk.This e-book will help you with your evaluation process. Read on to learn more.
-
The Gorilla Guide to IT asset management
By: ServiceNow
Type: eBook
Smarter approaches to asset management addresses the hidden asset cost gotchas; download this Gorilla Guide e-book to find out how.
-
Leader’s guide to ESG: Top opportunities in 2023
By: ServiceNow
Type: White Paper
Environmental, social, and governance (ESG) mandates are top of mind for organizations everywhere. Explore this guide to 2023's top ESG opportunities, beginning with three ESG trends.
-
Stronger collaboration platforms emerge as pandemic legacy
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide: HR software had long been a relatively backward zone of enterprise software before the Covid-19 pandemic. It had been catching up, as organisations applied digital approaches drawn from customer experience to employee experience, encompassing the journey from recruitment, through working and learning, to moving up or moving on.
-
3 paths to faster growth with low code development
By: ServiceNow
Type: White Paper
Low-code development platforms enable faster innovation and growth by expanding the developer pool. To learn more, read this paper on how low-code development can accelerate your digital transformation.
-
How NASCAR (and other organizations) leverage automation
By: ServiceNow
Type: eBook
In this e-book, discover how – and why – organizations like NASCAR and Hancock Whitney Bank are leveraging hyperautomation and low-code development.
-
How to achieve self-healing IT infrastructure with AI
By: ServiceNow and NTT Data
Type: eBook
In this eBook, explore the right way to implement AIOps and how to augment it with observability insights.
-
Why are too many organizations failing in their strategic initiatives?
By: ServiceNow
Type: eBook
Discover in this e-book how strategic portfolio management (SPM), a discipline that has strategic planning at its core, can help you overcome the strategic project gap by connecting all aspects of strategy, from the initial setting of priorities to the achievement of objectives.
-
Leader’s guide to strategic automation’s benefits
By: ServiceNow
Type: eBook
“Hyperautomation is irreversible and inevitable,” explains Research VP at Gartner, Brian Burke. With that in mind, how can you maximize the benefits of hyperautomation at your organization? Dive into this ServiceNow e-book for insights and recommendations.
-
3 critical steps to managing technology spend and risk
By: ServiceNow
Type: eBook
In this e-book, discover a practical, 3-step approach to optimizing technology spend and mitigating risk.
-
Dropbox Controls Spending with ServiceNow & Genpact
By: ServiceNow and Genpact
Type: Case Study
Dropbox cut its procurement cycle time by over 50% by adopting ServiceNow and partnering with Genpact for consulting and implementation. Read this case study to see how this company replaced disconnected, manual processes with a streamlined, automated system providing transparency and efficiency.
-
How IT can boost employee and customer experience initiatives
By: ServiceNow
Type: eBook
Discover in this e-book how your IT team can help your organization deliver a cohesive and accelerated customer experience.
-
ITOps & service management: The state of play in APAC
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide on ITSM in APAC, find out how to keep IT operations running to empower a remote workforce, the advantages of cloud-based service management tools and how one Australian company is managing IT incidents amid a shorter development lifecycle.
-
10 tips for low-code app development
By: ServiceNow
Type: eBook
In this 64-page ultimate guide to low-code application development, discover what questions you should ask before building, 10 development tips, and much more.
-
Are your strategic investments leaving money on the table? 5 ways to tell
By: ServiceNow
Type: eBook
Too many organizations are not generating satisfactory returns on their strategic investments. They are leaving opportunity and money on the table, and their competitors couldn’t be happier. In this e-book, learn how the ServiceNow Now platform can help your organization make sure no opportunities are left on the table.
-
The state of IT Asset Management (ITAM)
By: ServiceNow
Type: Infographic
Reduced security risks, stronger audit performances: These are two of the many metrics that organizations leverage to measure IT asset management (ITAM) success. To discover other metrics, and to learn how to boost your ITAM program’s success, download this infographic.
-
Cost savings and productivity benefits enabled by HR Service Delivery
By: ServiceNow
Type: Analyst Report
Intentionally designing a cohesive employee experience is the key to higher levels of engagement, productivity, and retention for new hires. In this Forrester analyst report, examine the potential return on investment (ROI) your organization may realize by deploying HR Service Delivery.
-
Artificial intelligence in ITSM: Finding the right tools for you
By: TechTarget ComputerWeekly.com
Type: eGuide
AI functionality is poised to be a game-changer in the ITSM world. But before exploring the possibilities for AI in ITSM, it's important to first understand what AI is - and what it is not.
-
A Dynamic, AI-powered Approach for Employee Growth and Development that Improves Retention
By: ServiceNow
Type: White Paper
Read this paper for data-driven strategies to help your organization close talent gaps and boost employee satisfaction that will increase employee retention.
-
Why Strategic Automation Empowers Employees for HR and Workplace Services
By: ServiceNow
Type: White Paper
This paper provides survey insights from 520 employees using internal shared services, such as HR and workplace services and explores how employees perceive the use of self-service tools and a centralized company portal and the impact on the wider business.
-
How to choose an HR software system: A complete guide
By: TechTarget ComputerWeekly.com
Type: eGuide
An HR system is one of the most important purchases an organization makes. Nowadays, the stakes couldn't be higher. The market for HR tools has exploded, and people management has become an urgent priority. In this e-guide, learn all the key steps to identify your needs and pinpoint the features that matter most.
-
Why aren’t business measuring project value correctly?
By: ServiceNow
Type: eBook
Businesses need relevant metrics to monitor and manage project value from the outset. But how do they do that? Read on for the answer.
-
3 steps for manufacturers to elevate employee engagement & boost productivity
By: ServiceNow
Type: eBook
Read this ebook to learn how you can empower deskless employees to access HR service and support across any digital channel, wherever they are, using the ServiceNow platform.
-
HR Managers Focus on Recruiting Experience as War for Talent Intensifies
By: TechTarget Business Analytics
Type: eGuide
This expert E-Guide discusses how today's highly competitive talent market has led many human resources (HR) managers to rethink the recruitment process. Also inside, explore the growing roles that applicant tracking systems and social media-based sourcing play in the hunt for quality talent.
-
Risk management: 5 stages to compliance
By: ServiceNow
Type: White Paper
Maturing your risk management program is vital for meeting enterprise-wide objectives. Get insights on how you can raise the maturity level of enterprise risk management. You’ll discover how your teams can make better decisions that lead to greater outcomes, by connecting business and IT with a common language on a single platform.
-
Why leverage low-code with gen AI?
By: ServiceNow
Type: eBook
Amid today's economic turbulence, leaders must improve their bottom-line benefits. But the question remains: Where should they begin this journey? Enter low-code with gen AI – a transformative approach streamlining development, enabling quicker app creation and fostering innovation, with expertise and speed. Access this e-book to learn more.
-
Creating Organizational Agility
By: ServiceNow
Type: White Paper
It is increasingly difficult to predict what will happen in even the next quarter, so the idea of planning a full year several months before that year began is obsolete. This white paper looks at organizational agility, an operating model that borrows from Agile in order to develop an ideology that can fuel a higher level of optimization.
-
3 pillars for transforming risk & compliance management
By: ServiceNow and NTT Data
Type: White Paper
Enterprises have to overcome the current impedances to effective risk management: organizational silos, manual work, poor UX, and disparate systems. Read this paper to understand 3 pillars for evolving your compliance and risk management strategy, as well as a checklist for how ServiceNow can assist in this process.
-
Improve risk management by connecting business & IT
By: ServiceNow
Type: White Paper
Organisations that invest in resilience during times of uncertainty are better able to seize opportunity when it arises. In this eBook, discover how you can optimise operations, reduce costs and risk and boost resilience by connecting business and IT on a single platform. Learn more about Integrated Risk Management from ServiceNow in this ebook.
-
Explore artificial intelligence in ITSM and the tool options
By: TechTarget IT Operations
Type: eBook
Artificial intelligence in ITSM is the way of the future. Dive into this comprehensive buyer's guide to discover if you have the right conditions in place to introduce this multifaceted technology, and learn guidelines to help you choose the most suitable suite of products.
-
UC service management & provisioning automation guide
By: Kurmi Software
Type: Research Content
As organizations continue to migrate from more traditional hardware-based, on-premises PBX/Unified Communications (UC) systems to cloud-based UC and UCaaS systems, many know little about the landscape and can be daunted by transformation. Browse this guide to learn more.
-
Your look into the state of IT asset management (ITAM)
By: ServiceNow
Type: Analyst Report
Minimized security risks and audit performance/accuracy topped the list when organizations were asked, “which business metrics are used to measure the success of your ITAM programs?” Dive into this report, “A business view of IT asset management: Current state and near-term outlook” to learn about how ITAM is evolving.
-
Discover 3 strategies for employee retention and growth
By: ServiceNow
Type: White Paper
The price of dissatisfied workers is high; Gartner estimates a company of 10,000 employees stands to pay $16 million per year replacing workers who leave in search of something better. This white paper by ServiceNow outlines three steps your organization can take to strengthen your workforce and drive growth. Explore the white paper now.
-
Digital experience focus broadens to encompass employees
By: TechTarget ComputerWeekly.com
Type: eGuide
This e-guide to employee experience includes a podcast discussion about the evolution of employee experience management. Also, we explore how advanced companies are responding to skills shortages and millennial employee attitudes by listening harder to their workforces.
-
CIO Trends #7: Middle East
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, read about smart city initiatives in the Gulf Cooperation Council countries as well as why Saudi Arabia has sent a delegation to the bustling tech hub in the US - Silicon Valley. Also find out how a rare fault caused Visa's global payment system to go offline.
-
Recruitment Software Guide
By: TechTarget Business Analytics
Type: eGuide
Today's global, social world is changing the recruitment game, and HR teams must adapt their strategies and technologies to this reality if they hope to recruit the best candidates. In this expert e-guide, discover sourcing strategies to find high quality, "passive" candidates, how recruitment software is getting "socialized," and much more.
-
The Atlassian Approach to ESM
By: Atlassian
Type: White Paper
Technology is evolving at a frenetic pace, and organizations are required to move right along with them. Enterprise service management (ESM) can help organizations keep up with this change. But what is ESM and how can you utilize it in your organization? Download this whitepaper for tips and tricks, examples, and best practices.
-
AI proves value in HR, but handle with care
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, discover how the allocation of work by algorithm might have advantages for workers as well as employers, how AI is proving its value for HR and how data analytics is being used to support expansion and development.
-
Why outsource SIEM management?
By: Nomios
Type: White Paper
To understand 10 benefits that outsourcing Security Information and Event Management (SIEM) management can deliver, take a look through this white paper.
-
Collaboration software in the era of Gen-Z
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, learn how Microsoft is dominating the Software-as-a-Service space thanks to its strength in collaboration software and how the new generation of collaboration software could be stoking communication overload. Also, check out our chart comparing Slack, Microsoft Teams and Spark.