The Human Impact of Liberal Arts in the Analytics Industry
By: Tableau Software View more from Tableau Software >>
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Computer Weekly – 6 June 2017: General Election 2017: Who gets the tech vote?
By: TechTarget ComputerWeekly.com
Type: Ezine
Customer relationship management (CRM) and cus¬tomer experience (CX) are coming together, and this is reflected in the latest offerings from the major CRM providers.
Read this issue of Computer Weekly for insight and reviews into the leading customer relationship management and customer experience software providers.
These are also closely related to: "The Human Impact of Liberal Arts in the Analytics Industry"
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How the cloud and legacy systems are fusing in the insurance sector
By: Ensono Limited
Type: White Paper
Many insurers find themselves racing to the cloud in an attempt to modernize their services, comply with regulation, and shift IT from an additional cost to a valuable business role. Yet many of these companies have an extensive amount on-prem mainframe assets that represent years of investment and IT efforts.
Most business aren’t abandoning these resources, however. Instead, they are shifting them to augment their cloud capabilities and create a hybrid cloud system that is optimized for their business model.
Read this white paper to learn about the state of cloud computing in the insurance sector, and how it might evolve in the coming year.
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5 Trendsetters in CX Innovation
By: Genesys
Type: White Paper
To innovate their customer experiences, 5 businesses, spanning industries and continents, adopted the Genesys Cloud CX platform.
The results?
- Enhanced empathy in customer interactions
- Accelerated digital services through AI and automation
- Maximized employee engagement
- And more
Download this white paper to explore all the benefits that Genesys’s platform delivered for the organizations.
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The evolution of the agile organisation
By: TechTarget ComputerWeekly.com
Type: Research Content
This research by PA Consulting finds that organisations can improve their financial performance as a result of adopting agile techniques.
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6 Lessons for Cybersecurity Leaders
By: Splunk
Type: White Paper
49% of organizations have suffered a data breach over the last 2 years, according to recent research by Splunk and the Enterprise Strategy Group. How can you boost your organization’s cybersecurity in the face of evolving threats? Explore 6 lessons for cybersecurity leaders, including to augment your cloud fluency.
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Azure vs. AWS for Microsoft workloads
By: AWS & Ingram Micro
Type: White Paper
As you consider moving your Windows workloads to the cloud bear in mind the differences between AWS and Azure. For starters, organizations have been running Microsoft workloads on AWS for over 12 years, longer than any other cloud provider. This white paper examines the capabilities of AWS Cloud for running Microsoft workloads. Read the paper here.
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Deliver personalized bank experiences – based on real-time data
By: Confluent
Type: Case Study
Tier 1 banks have found it extremely difficult to remain agile and respond quickly to the rapid changes shaping the future of banking. Download this case study to discover how Confluent’s idea to leverage microservices architectures and API-first designs helped a major fintech firm build personalized customer experiences for their bank clients.
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5 challenges of traditional MSPs & CSPs
By: SoftIron
Type: White Paper
For managed service providers (MSPs) and cloud providers (CPs), the ability to deliver a large variety of services and quickly innovate without adding incremental headcount is key to ongoing success. This white paper looks at how MSPS and CSPs function, highlighting 5 challenges facing them, and demonstrating how HyperCloud can help overcome them.
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Computer Weekly:Global Ransomware Attack Could Be a Security Wake-Up Call
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we look at the global WannaCry ransomware attack that spread over 150 countries – will it be the wake-up call to take cyber security seriously? Also, find out how Moscow is leading the way in smart city digitisation. And our latest buyer's guide examines customer experience management.
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Building a better business case for CX transformation
By: Genesys
Type: eBook
While 77% of CEOs have increased their investments in digital transformation to improve their customer experiences (CX), many stakeholders can be hesitant. So, how can you build a compelling business case? Browse this guide to learn more.
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7 trends to know for the future of contact centers
By: 8x8
Type: eBook
Today, organizations are working to achieve cloud-first, digital-first mindsets to improve their customer and employee experiences. However, the adaptation and implementation of these technologies can be difficult, and many struggle to adjust, especially in the contact center. Access this guide to learn more.
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Global Risks Report 2017
By: TechTarget ComputerWeekly.com
Type: Essential Guide
Society is not keeping pace with technological change, with artificial intelligence and robotics offering the greatest benefits but also the greatest negative effects, this report from the World Economic Forum reveals
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Webinar leader’s guide to prepping your speakers
By: BrightTALK by TechTarget
Type: BrightTALK
To produce a successful webinar, you need an effective speaker. However, presenting key information in a clear, concise, and engaging way can sometimes be easier said than done. Access this guide for essential tips and tricks for prepping and recruiting your webinar speakers.
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CIO Trends APAC: Developing a data-driven culture
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, read more about what organisations in Asia-Pacific are doing to sharpen their data analytics strategies to cope with business demands in a challenging economic climate.
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4 lessons for observability leaders in 2023
By: Splunk
Type: White Paper
Download this white paper to access 4 lessons for observability leaders in 2023.
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A Computer Weekly buyer's guide to modern software development practices
By: TechTarget ComputerWeekly.com
Type: eGuide
The software development landscape is forever changing. In this 15-page buyer's guide, Computer Weekly looks at what it means to be a modern software developer, what's driving their innovation and how artificial intelligence can help build applications that make customers happy.
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A Computer Weekly buyer's guide to modern software development practices
By: TechTarget ComputerWeekly.com
Type: eGuide
The software development landscape is forever changing. In this 15-page buyer's guide, Computer Weekly looks at what it means to be a modern software developer, what's driving their innovation and how artificial intelligence can help build applications that make customers happy.
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Computer Weekly - 14 July 2020: Is digital art coming of age during lockdown?
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, as the pandemic forces many sectors into a business rethink, digital art is hoping to capitalise on changing times. Chinese supplier Lenovo is dominating the supercomputer market – we examine how it got there. And as datacentre engineers become key workers, we look at the health and safety issues. Read the issue now.
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Storage in a Virtual Environment: Expert Answers to 4 FAQ
By: TechTarget Storage
Type: eGuide
This E-Guide explores how you should approach a move to a virtual data center, how that move will affect your data center's storage system performance and how the roles of your administrators will be impacted.
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Virtual Data Center E-Zine Volume 37: Maximizing Virtual Data Center Consolidation
By: TechTarget Data Center
Type: Ezine
Virtualization may be well underway, but it doesn't mean new challenges won't arise as you continue to navigate your initiative. This expert e-zine offers detailed guidance for achieving the right balance in your virtual data center and presents key findings concerning your peers' consolidation objectives for 2012.
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75% of customer RFPs have sustainability criteria: See why
By: Schneider Electric
Type: eBook
When it comes to sustainability, what started as a buzzword a few years ago is now a movement that has found its way to the enterprise level in the form of initiatives that clients want their vendors to support. This means that to remain competitive, you need to be able to meet your customer demands for sustainability. Read on to see how.
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CW APAC: Expert advice on data analytics
By: TechTarget ComputerWeekly.com
Type: Ezine
In this handbook, focused on data analytics in the Asia-Pacific region, Computer Weekly looks at how to marry the art and science of analytics, environmental considerations, the risks of sovereign data strategies and what one telco has done to address scalability challenges.
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3 Steps to authentic connections in B2B
By: BrightTALK by TechTarget
Type: BrightTALK
In today’s B2B marketplace, buyers no longer fall prey to one-size-fits-all marketing campaigns and pushy sales calls. Authenticity is key—and webinars and videos are key to achieving the human touch. They're also consistently ranked as the top performing content marketing tactics. Explore the 3 steps to authentic connections in B2B here.
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CW Nordics - November 2020-January 2021: Bank branch closures continue as digital banking grows
By: TechTarget ComputerWeekly.com
Type: Ezine
Sweden's Handelsbanken is cutting its branch network by nearly half, which means more money will be invested in IT. But it's not just Sweden and the Nordics – banks across the world are watching the fintech industry demonstrate to consumers what banking can be like if the right technology is in place.
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Computer Weekly - 23 March 2021: Would the UK really nuke a cyber attacker?
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, did the UK's defence and security review really suggest a nuclear response to a cyber attack? Data visualisation has been widely used to explain the Covid-19 pandemic, but not always that effectively. And jewellery retailer Pandora explains how it kept the personal touch as customers went online. Read the issue now.
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7 Accounting and Finance Trends
By: Sage
Type: eBook
Accounting and finance organizations, like all organizations, continue to be challenged to adapt to the evolving digital landscape. Reflecting on recent trends can afford accounting and finance leaders the opportunity to determine where their companies’ strengths and challenges lie. In this e-book, explore 7 trends from last year.
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CW Benelux ezine August 2016
By: TechTarget ComputerWeekly.com
Type: Ezine
In this issue of CW Benelux we describe how data scientists in the Netherlands have applied technology to art.
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The future of AI starts with infrastructure
By: Google Cloud
Type: eBook
Today, AI is applied across industries and throughout our lives, helping us with everything from choosing what songs to play, to finding urgent solutions to global health problems. Download this e-book to learn more and unlock Google Cloud’s 3 keys to AI infrastructure.
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How app-to-app calling can improve customer service
By: 8x8
Type: White Paper
90% of consumers expect a response time of less than 10 minutes for customer service questions. How can your business meet the demand to improve customer service and satisfaction? Read on to learn how app-to-app calling can help you deliver the service your customers desire while improving cost efficiency and strengthening security measures.
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How one hospital optimized building ops to offer better care
By: Panduit
Type: Case Study
As technology expands more into healthcare, the advances are coming faster than ever before. With patients having sensors and wearables, to surgical robots and even telehealth, technology is now a necessity. If organizations cannot keep up with the growing demands for connected building systems, they could risk failing. Read on to see why.
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Understanding Healthcare Provider Attitudes Towards NLP and AI
By: Consensus Cloud Solutions
Type: White Paper
Natural language processing (NLP) and artificial intelligence (AI) can remove mundane, repetitive manual tasks from healthcare workflows – which according to one expert can "restore the care in healthcare by giving the gift of time to clinicians".
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CW EMEA - January 2023: Protecting the privacy of schoolchildren
By: TechTarget ComputerWeekly.com
Type: Ezine
In this month's CW EMEA, we look at how schools in Germany have stopped using Microsoft Office 365 over lack of clarity over how data is collected, shared and used. We also delve into how former UK spy boss Richard Dearlove leaked names of MI6 secret agent recruiters in China to back an aggressive right-wing US campaign against tech company Huawei.
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CIO Trends in ASEAN 2018
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, find out how some CIOs in Southeast Asia are responding to challenges around driving business growth, what are they doing to keep their teams on their toes and stay on top of their game.
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B2B marketer’s guide to better understanding your audiences
By: BrightTALK by TechTarget
Type: BrightTALK
Due to a variety of new technology and tools, marketing teams now have 360-degree view and insights into their audience. However, those insights mean nothing if you don’t know to utilize them to efficiently drive growth. So, how can you best decode audience behavior? Read through this guide to learn more.
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CW Benelux November 2020-January 2021: Dutch Alzheimer's app helps dementia patients
By: TechTarget ComputerWeekly.com
Type: Ezine
An app aimed at helping dementia patients and their families has been developed by the Alzheimer Society in the Netherlands and has been welcomed with enthusiasm.
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CW Middle East - October-December 2020: Egypt's datacentre plans take a step forward
By: TechTarget ComputerWeekly.com
Type: Ezine
While it builds an IT services industry, Egypt is also investing in infrastructure and now plans to develop a datacentre industry. Read in this issue how, as part of this plan, Egypt's parliament has passed a data protection law.
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CIO Trends #7: Middle East
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, read about smart city initiatives in the Gulf Cooperation Council countries as well as why Saudi Arabia has sent a delegation to the bustling tech hub in the US - Silicon Valley. Also find out how a rare fault caused Visa's global payment system to go offline.
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Computer Weekly – 30 August 2016: Get protected
By: TechTarget ComputerWeekly.com
Type: Ezine
It is not uncommon for computer systems to be compromised by a company's own employees. In this week's issue we look at the Sage data breach, which highlights the risk every organisation faces from its staff. Staff are often motivated by revenge, but sometimes internal logins can be compromised, enabling hackers to circumvent firewalls.
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CW Middle East ezine July 2018
By: TechTarget ComputerWeekly.com
Type: Ezine
What more does a region need to be recognised as a technology leader than its very own valley, of the silicon variety? Where once only oil flowed down Saudi Arabia's economic valleys, tech has now taken a grip. Read in this issue about the country's ambitions in the tech sector.
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The Devil's Right Hand: An Investigation on Malware-oriented Obfuscation Techniques
By: TechTarget ComputerWeekly.com
Type: eGuide
This article in our Royal Holloway Security Series evaluates the role that obfuscation techniques play in malware and the importance of understanding their effectiveness.
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Who should get the technology vote in the UK General Election?
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we take an in-depth look at the technology and digital policies in the main political parties' election manifestos. We examine the rise of alternatives to relational databases that better support a big data environment. And we assess the security issues around container technology. Read the issue now.
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Manufacturing Playbook
By: IBM
Type: White Paper
Next-generation detection devices signal a shift from routine maintenance regimes to predictive, AI-powered processes that lift plant output, reduce spare parts inventory, and streamline asset management services. Learn how to implement an asset management platform that reduces product defects and unplanned downtime with this playbook from IBM.
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The Future of Financial Services: Part 2
By: TechTarget ComputerWeekly.com
Type: eGuide
In the second part of our 'Future of Financial Services' e-guide series, read about how the financial services industry is not just being shaken up with cosmetic changes, but is about to go through the process of being stripped down and rebuilt.
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Efficiently and more easily manage stored data with Cobalt Iron Compass
By: Cobalt Iron
Type: Analyst Report
Check out this analyst report to discover what makes Cobalt Iron’s Compass solution North American Data Backup Product Leadership Award material.
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AI in the UK: The only way is ethics
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, we explore how enterprises must confront the ethical implications of AI use as they increasingly roll out technology that has the potential to reshape how humans interact with machines. We also shed a little light on the use of AI within politics - specifically through the controversial Brexit campaign.
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AI in the UK: The only way is ethics
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, we explore how enterprises must confront the ethical implications of AI use as they increasingly roll out technology that has the potential to reshape how humans interact with machines. We also shed a little light on the use of AI within politics - specifically through the controversial Brexit campaign.
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How to avoid overprovisioning your cloud resources
By: Silk Technologies Inc
Type: eBook
Determining the number of cloud resources that your organization needs is a balancing act. This e-book looks deeper into this problem, analyzing why many organizations find themselves overprovisioning their cloud resources, and providing strategies you can implement to find the perfect balance. Read on to learn more.
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Security & IT operations: Resolving security alert challenges
By: Cribl.io
Type: White Paper
Today’s security architects and Security Operations (SecOps) teams are scrambling to respond as enterprises continue to diversify IT infrastructures. Access this white paper to learn how LogStream is designed to provide A simplified, rich user experience to make solving security alert challenges easier to resolve and more.
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A Digital Business Is A Data-First Business
By: Tresata
Type: eBook
How can you activate all your data to connect customers, partners, products and suppliers to processes and outcomes? Access this e-book to learn why digital businesses are able to maximize customer loyalty, operational efficiency and smarter decision making.
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Top strategies to master an Exchange 2010 migration
By: TechTarget Data Center
Type: eGuide
Find out how you can avoid the most common mistakes that Exchange admins make when migrating to Exchange 2010 in this e-guide. Plus, gain tips for how to properly document and plan your migration.