HDD vs SDS: A tale of two cities
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Backup services: What should you include in your pricing?
By: MSP360
Type: White Paper
For MSPs, striking the right balance in your backup pricing is critical to your success—too high and you lose opportunities, too low and your profit slowly dwindles.
The key is offering a mix of quality and pricing that is just right for the business owner. So, how do you get there?
Download this paper for a start—it’ll show you how to effectively price your backup services to reach your revenue goals and achieve long-term success, answering questions like:
- What should you include in your pricing?
- What are your pricing options?
- How do you calculate your cost of service?
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Map your customer service success
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How can you best asses the quality of your customer experience? The secret may lie in your customer journey.
View this white paper to explore how you can better asses the quality of your customer experience by gaining a better understanding of your customer journey. Learn how to lay the foundation for a successful customer journey map, and discover:
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7 NVMe misconceptions debunked
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This is your absolute last chance to grab your copy of Multi-cloud Storage: Planning, Deployment, and Management—it expires today!
Claim your copy here, and you’ll be well on your way to streamlining your company’s multi-cloud environments.
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Is Your Network Agile Enough To Handle The Next Disruption?
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Given how critical your network is, you need to do more than just keep it up and running. You need it to empower resilience across your organization. In this blog, uncover Cisco’s 2021 Global Networking Trends Report which highlights 5 ways to get your network ready for what’s next.
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Why you should upgrade your business phone system
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Today, business phone systems serve as the foundation for your company’s customer communications and engagement strategies. They can help you communicate with customers on their terms, setting you apart from your competition. In this guide, uncover 5 tips on how upgrading your phone system could give your business the jump start it needs.
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How ModelOps can help improve the task of embedding analytics
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By embedding analytics in your business processes, you can democratize access to data, infuse insight across your business, and improve your workflow. But embedding analytics models is no small task. Read this transcript to learn more about SAS’s ModelOps approach, which can simplify the task of embedding analytics in your business processes.
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The Essential Direct-to-Consumer Customer Service Personalization Guide
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In this ebook, gain insight into several strategies surround personalization of your customer service capabilities. Read on to comprehend why 77% of customers say they would recommend a brand to someone if they provided a more personalized experience.
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Whether you're just starting to think about app modernisation or wanting to know more about optimising your journey and considerations, Telstra has created an interactive App Modernisation guide that will give you the essentials and more. Download your copy to fast forward your modernization.
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It's time to introduce automation to your service desk
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How would you rate your IT services solution in terms of speed, consistency, and accuracy? Open this whitepaper to learn how to empower your service desk customers to take matters into their own hands.
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Why monitoring your database is essential
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By monitoring your PostgreSQL database, your database administrators – and, as a result, your company overall – can proactively identify/anticipate potential problems, maximize efficiency, and improve your business process. Watch this webinar to learn how to monitor Postgres like a pro.
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8 fit points to help you find the right SD-WAN
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SD-WAN is not a simple off-the-shelf purchase. It requires a custom fit to truly meet your business needs and enhance operations and security. In this white paper, uncover 8 fit points to help you assess your current situation and determine how to get an SD-WAN solution tailored to your business.
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Build a successful private cloud from the start
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AWS certifications may be very in right now, but will having one really benefit your career search or your role in your organization? And if you do decide to pursue one, which certification types have the most street cred? Complete a survey on your organization's cloud infrastructure and our brand new guide on AWS Certifications will be all yours!
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AWS certification: Worth the effort?
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AWS certifications may be very in right now, but will having one really benefit your career search or your role in your organization? And if you do decide to pursue one, which certification types have the most street cred? Complete a survey on your organization's cloud infrastructure and our brand new guide on AWS Certifications will be all yours!
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AWS certification: Worth the effort?
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AWS certifications may be very in right now, but will having one really benefit your career search or your role in your organization? And if you do decide to pursue one, which certification types have the most street cred? Complete a survey on your organization's cloud infrastructure and our brand new guide on AWS Certifications will be all yours!
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3 ways Qlik transforms SAP data into value
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In this eBook, you’ll learn how Qlik data integration and analytics solutions supercharge your SAP data in a trusted way that’s SAP certified. See how Qlik can help provide the real-time SAP data access you need, transform and refine SAP data in a governed way, and uncover more insights and hidden relationships in your SAP and non-SAP data.
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Expert Strategies to Securing a Virtual Environment
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This expert e-guide presents three of the most common security problems that IT professionals face in virtual environments and how your business can best overcome them.
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Cloud can't do it all: Here's how to remedy that fact
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Simply put, the cloud cannot solve all your business problems. Your business is too unique, and digital transformation is too complex for such a simple solution. In this guide, learn why you should consider composable cloud to boost your business IT.
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Cloud can't do it all: Here's how to remedy that fact
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Simply put, the cloud cannot solve all your business problems. Your business is too unique, and digital transformation is too complex for such a simple solution. In this guide, learn why you should consider composable cloud to boost your business IT.
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Strategy guide to Kubernetes deployment
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When building a Kubernetes strategy for container deployment, you must assess your container-based goals and leverage Kubernetes in a way that supports them appropriately. Download this strategy guide to learn how you should build your container deployment approach to best fit your specific containers objectives.
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Streamline your workday with Citrix ShareFile
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6 must-know buying tips for storage
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If you are being strong-armed into replacing your current storage with the newest equipment, remember that the “one-option-only” perception is just an illusion. Access this white paper to learn 6 must-know facts before your next storage buy.
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Supporting remote workers vs. IT complexity: There’s another way
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Identity is the new firewall
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If the entry method of choice for malicious actors is the users that connect all your organizational resources, protecting those identities must be your security. Think of your workers as the new perimeter and identity as your new firewall. Learn how to stay protected inside this solution brief.
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The pros of embedding analytics into your business processes
By: SAS Institute
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Embedding analytics into your daily business processes can strengthen your business, both immediately as well as over time. But it can be a difficult task to build and integrate analytics models into your business. Check out this podcast to learn how you can simplify embedded analytics deployment and use .
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Updating Your Corporate BYOD Program for Success
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This E-Guide from SearchConsumerization.com explores the issues that bring your own device (BYOD) programs solve and key considerations to ensure the success of your BYOD program.
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A Game-Changing Platform for Production AI and Analytics
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In this ebook, learn about Wallaroo's streamlined, simplified platform that absorbs today's scattered processes and turns them into a unified, intuitive system.
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Modernize your SAP with Dell EMC technology
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In this ebook, learn how to modernize your SAP, increase performance, and innovate faster with Dell EMC. Discover how Dell EMC for SAP modernizes IT and simplifies IT management. Additionally, review how Dell EMC with Intel can work together to form a strategic approach to SAP technology, and decide if Dell EMC is right for your organization.
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Read this resource to learn the 3 stages of designing and deploying your next generation infrastructure and examine the key factors to consider in each stage.
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Cloud certifications can add immense value to your own skillset, your team’s performance, and your business’ success. In this E-Book, explore the basics of cloud certifications. Learn about the business value of getting your team cloud certified. Download the guide here.
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Your step-by-step guide to ERP evaluation
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Just like your physical plant or delivery trucks that need to be serviced or replaced to optimally support your business, ERP technology needs to be maintained and upgraded. Download this eBook to explore the step-by-step process for evaluating your ERP software, and determining if it’s time for an update, as well as tips for getting started.
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SDS platform Makes your storage environment predictable, resilient
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Access this video to learn about the Hedvig Distributed Storage Platform from Commvault which allows you to implement a cloud-like strategy across your applications and infrastructure that makes your environment more predictable, resilient, and simple.
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Manage your data through its entire lifecycle with Iron Mountain
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By tiering your storage with Iron Mountain, you can manage your data throughout its entire lifecycle – active & inactive and online & offline. Access this data sheet to learn how Iron Mountain's solution can fit into your estate no matter what technology you are using and make migrating to the right storage tier easy.
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How an ERP solution keeps you compliant
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In this eBook, examine how an ERP solution built for manufacturers can help you navigate a shifting regulatory landscape, as well as tighten your efficiencies and increase profitability throughout your operations. Save the eBook here.
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6 ingredients for a successful Microsoft True-Up
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Microsoft suggests that you should start planning to deliver your annual True-Up as much as six months in advanced of your enrollment anniversary. Access this white paper to learn 6 steps your organization can take for a successful Microsoft True-Up.
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10 tips to speed up your website
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Website performance factors like fast page load times are among the most important elements of website success. They can impact everything from your end-users’ quality-of-experience to your site’s SEO ranking. So, how can you ensure your website measures up? In this infographic, uncover 10 tips to help speed up your website.
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5 keys to developing containerized apps
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Learn the five most important concepts your dev team needs to understand to succeed with containers, particularly in a hybrid and multi-cloud world.
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5 questions to consider when renewing your backup software
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Is it time to renew your backup software maintenance contract or move to a new solution? Access this resource to learn how to make the best choice by assessing your options through 5 key questions.
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How to Create a Mobile Security Policy
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This E-Guide from SearchConsumerization.com offers advice on how to plan and define a successful mobile security policy in your organization to ensure safety and control of your employees and their devices.
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What is Launchpad, and can it help your company?
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As your organization rolls out applications to make your employee and customer experience better and more productive, it can become hard to manage all those disparate apps and information silos.Watch this webinar to learn how Neptune Software’s Launchpad can help your company easily integrate and manage your various apps within one interface.
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Simplify your security operations center
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This guide reviews the key functions in security operations that can help lead to advanced efficiencies. Read through this extensive guide to learn how you can increase speed, time and security with a unified automation platform.
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Are you really cloud-first?
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Cloud-first strategies can keep your organization modernized and competitive. Being cloud-first means prioritizing and promoting the cloud, whether that looks like adjusting your IT architecture or carefully selecting a cloud provider. This guide outlines 3 steps to take to evaluate your cloud-first strategy. Download the guide now.
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Cloud voice: 7 critical success factors
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With time, a move to cloud voice is becoming more and more essential. Even before the world went remote, analysts were predicting an explosive growth in cloud communications. Now, you must ready your employees for the future of work. Take in this white paper outlining 7 critical success factors to implementing cloud voice.
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Why Cisco Security for Small Business
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In this eguide, read about how Cisco Security can prevent cybersecurity attacks, even for smaller businesses.
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Balancing virtual and physical storage
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Virtualization helps simplify IT, lower costs, and improve application performance. In this guide, take a virtualization assessment to learn more about how effectively your organization balances physical and virtual storage. Download the guide here.
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How to pre-configure your devices before they leave the factory
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How long would it take your IT team to get a batch of five fully provisioned laptops into the hands of your employees? What about a hundred laptops? Find out in this whitepaper how your organization can pre-configure devices before they leave the factory, saving your administrators countless hours in setup.
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An integrated system for all communications: 8x8’s X series
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Want to make an impact with customers? The window of opportunity is narrow. So, how do you deliver the experience your customers deserve? In this white paper, learn how 8x8’s X Series can help your transform your customer experience by delivering an integrated system for all communications.
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The true possibilities of A/B testing
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Open this white paper for a better look into the possibilities of A/B testing, and what your team can really accomplish with a full A/B testing routine in your arsenal.
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Addressing the SAML integration challenge
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With PeopleSoft, you can customize the system to improve your business processes. However, one thing you should caution taking into your own hands is authentication, and indirectly, security. Find out why inside this white paper.
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Open Source Compliance Program Checklist
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As more and more companies continue to include open source as part of their software program, it’s critical to establish a strategy to manage consumption and ensure efficient use of resources. Download this guide for the key aspects of an open source strategy designed to keep you on track with your operational and compliance objectives.