Banking - Analytics Drive Banking Innovations, Better Customer Service
By: Hewlett-Packard Enterprise View more from Hewlett-Packard Enterprise >>
Download this next:
Nordic banking in the digital age
By: TechTarget ComputerWeekly.com
Type: eGuide
Read in this e-guide how Nordic banks are working together to make cross border payments in the region seamless. Also find out how Nordic banks are offering customers the opportunity to make payments via wearable devices and how the region’s successful mobile payments platform, MobilePay, is futureproofing its business.
These are also closely related to: "Banking - Analytics Drive Banking Innovations, Better Customer Service"
-
How banks can engage customers at scale
By: SAS
Type: White Paper
Although banks possess data on each customer’s transaction history and spending habits, many still struggle to deliver timely and relevant advertising.
And while advertising delivery engines seem reliable at first glance, the reality is that AdTech partners are likely using your data to refine their personalisation models while leaving you mostly in the dark about why each customer is seeing a specific ad.
As a result, many banks take advertising into their own hands but fail to achieve effective personalisation.
In this white paper, you’ll discover a solution designed to empower banks with full control and transparency over ad personalisation. Read on to learn how you can harness the power of your data.
-
Extracting actionable data from banking malware
By: TechTarget ComputerWeekly.com
Type: Essential Guide
This article will open the door on modern banking malware, giving readers an understanding of what this kind of malware can do and how it works.
We will help the reader gain a deeper understanding of banking malware based on the forensic artefacts left behind after execution, so that network defenders can better protect against future infections and thoroughly understand the consequences of a compromise.
We will define actionable data, demonstrate how it can be extracted from banking malware, and describe how the reader can use this data to help defend against highly damaging cyber attacks from organised criminal gangs.
Find more content like what you just read:
-
CW Nordics - November 2020-January 2021: Bank branch closures continue as digital banking grows
By: TechTarget ComputerWeekly.com
Type: Ezine
Sweden's Handelsbanken is cutting its branch network by nearly half, which means more money will be invested in IT. But it's not just Sweden and the Nordics – banks across the world are watching the fintech industry demonstrate to consumers what banking can be like if the right technology is in place.
-
Nordic banks increase collaboration with fintech startups
By: TechTarget ComputerWeekly.com
Type: Ezine
The Nordic region, known for its startup companies, is a good platform for fintech companies to set up as consumers are conducive to digital banking services. In this issue, discover how major companies in the financial industry are partnering with startups and launching fintech initiatives and much more.
-
Inside Bendigo and Adelaide Bank's cloud journey
By: TechTarget ComputerWeekly.com
Type: eGuide
With a strong DevOps culture, Australian bank has been moving its most important applications to the cloud in a journey that has already reaped returns. Download the full article to learn more about Bendigo and Adelaide Bank's cloud journey.
-
Compendium of AI use cases for banking, healthcare, & more
By: TechTarget
Type: Resource
Share with us your current AI goals in our brief survey, and our e-guide A Compendium of AI Use Cases will be yours. From digital twins and SCM to manufacturing, financial services, & healthcare—we've compiled all the most relevant use cases for your convenience, so claim your copy before they are gone!
-
Building a scalable security platform for modern banking
By: Brivo
Type: Case Study
PlainsCapital Bank needed a new security platform and a single consistent user credential to meet their expansion needs. By relying on Brivo experts to handle the back-end infrastructure, PlainsCapital Bank found the solution they wanted, improving their security program, and allowing them to place their focus on banking. Read on to learn more.
-
Continuous testing: How a bank boosted software quality
By: Digital.ai
Type: Case Study
A leading bank was primarily practicing manual testing for its software delivery efforts, which lacked standardization and led to inconsistencies across locations. To alleviate these problems and enhance software quality, the bank decided to integrate continuous testing into its DevOps practices. Read on to learn why.
-
Accelerate your journey to cloud-native digital banking
By: Red Hat and Intel
Type: Infographic
This infographic details how you can accelerate your journey to cloud-native digital banking by utilizing Red Hat’s Center of Excellence for Financial Services. Learn more!
-
How personalized services can boost trust in banking and insurance
By: Webex by Cisco
Type: Case Study
Discover how leading banks and insurance companies use cloud-based communication solutions to personalize customer experiences, prevent fraud, enhance service, and build trust. Read the full case study to learn more.
-
2024 research findings: Banks and CX technology
By: Talkdesk
Type: Webcast
56% of financial organizations expect to increase their investment in CX technology by 10% or more over the next 3 years, according to research by Talkdesk. So, what technology landscape will these businesses encounter? Unlock insights in this webcast featuring subject-matter experts from Talkdesk, Cambridge Savings Bank and more.
-
Discover how banking innovation redefines customer experience
By: Sumo Logic
Type: Case Study
Standard Chartered Bank adopted Sumo Logic's cloud-native analytics platform to gain unified security and observability across its digital banking platform. The solution enabled rapid customer onboarding, process improvements, and collaboration across teams. Read the full case study to learn more.
-
How Commercial Banks Are Increasing Agility by Migrating to Hybrid Cloud
By: Service Express
Type: Case Study
Discover in this case study how Service Express helped its banking client increase productivity by eliminating the need to manage old hardware and latency due to limited capacity.
-
Retail bank makes FIX connectivity a competitive differentiator
By: ITRS Group Limited
Type: Case Study
To remain competitive and uphold a business’ reputation, Applications and Trading Support teams require robust FIX monitoring to measure FIX connections, proactively manage potential risks, and minimize time to remediation. Learn how one bank achieved a competitive FIX connection turnaround time of <280ms and decreased MTTR by 93% in this study.
-
Vbrick helps North American Bank with video collaboration
By: Vbrick
Type: Case Study
With tens of thousands of employees around the globe requiring simultaneous video communication, this leading North American-based bank needed a collaboration platform that could handle their scale. Download this case study to see what strategies and solutions Vbrick employed to help this bank implement effective video collaboration.
-
Improve digital banking journeys with better CX and security
By: Teleperformance
Type: eBook
With it being predicted that the number of digital banking users is expected to exceed $3.6 billion by the end of 2024, it has become critical for companies to leverage all possible tools to enhance customer experience and security. But how can this best be done? Access this guide to learn more.
-
The currency of trust: why banks and insurers must make customer data safer and more secure
By: TechTarget ComputerWeekly.com
Type: Research Content
Banks and insurers enjoy a significantly higher level of trust from consumers in the cyber security of their systems than any other sector, but the financial services industry is less confident in its ability to detect security breaches, this report from Capgemini reveals.
-
Innovation Awards APAC 2023 - Financial Services: DBS Bank
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, read more about DBS Technology Marketplace and how it delivers anything-as-a-service (XaaS) capabilities that enable the bank's applications teams to adapt cloud-native applications quickly and efficiently.
-
Computer Weekly 5 March 2019: Modernising IT at the Bank of England
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we talk to the Bank of England as it starts the modernisation programme for its core system. We look at the rise of DevSecOps and how it can help deal with increasingly complex security threats. And we examine the different approaches to storage for structured and unstructured data. Read the issue now.
-
How NDR Protects An Entire Banking Network and its Data in Full Confidentiality
By: Exeon
Type: Case Study
Like all financial institutions, PostFinance – a leading retail financial institution in Switzerland – must secure highly sensitive information. Because proliferating cyberthreats make accomplishing that mission difficult, PostFinance adopted a Network Detection and Response (NDR) tool. Chart the organization’s security journey in this case study.
-
The top 5 metrics shaping bank & credit union performance
By: Talkdesk
Type: Research Content
The contact center has become one of the most important factors when it comes to customer retention in the banking sector. But it’s more than just achieving daily KPI’s, it’s about optimizing your services by focusing on the metrics that truly matter. Read on to learn about the five most important performance metrics for the call center.
-
Case study: M&T Bank transforms with technology innovation
By: ServiceNow
Type: Case Study
M&T Bank uses ServiceNow's ITSM, ITOM, Security Operations, Financial Services Operations, and App Engine to enable technology innovation and empower change. Learn how ServiceNow helps M&T Bank drive community impact in this customer case study.
-
CW Innovation Awards: DBS Bank Project of the Year Interview [Video]
By: TechTarget ComputerWeekly.com
Type: eGuide
In this interview, Soumya Ghoshal, managing director, middle office technology, technology and operations, explains DBS Bank's credit architecture program, how it has freed up more time for relationship managers through automation, and the bank's general approach to innovation.
-
Computer Weekly – 19 July 2016: Building big ideas in banking
By: TechTarget ComputerWeekly.com
Type: Ezine
In this issue we visit JP Morgan's European software development centre in Glasgow to see how the investment bank is working with local universities and collaborating in the open source community. Software chief, Stephen Flaherty, talks about how JP Morgan uses open source software and has now begun contributing to open source projects.
-
CW Europe December 2019: Deutsche Bank creates innovation division
By: TechTarget ComputerWeekly.com
Type: Ezine
German investment banking giant Deutsche Bank is opening a division focused on innovation as part of its plan to digitise all business operations. Read more details in this edition of CW Europe.
-
How to find third-party software support that won’t break the bank
By: Spinnaker Support
Type: Product Overview
For many organizations, it can be difficult to optimize their IT operations on their own. However, when these companies attempt to strategize new ways to make these processes more efficient, it ends up costing them. So, how can you get around this? Access this infographic to learn more.
-
How D-ID Agents Revolutionizes Customer Engagement in Banking and Financial Services
By: D-ID
Type: Blog
D-ID Agents blends advanced technology and a human touch to transform banking and finance customer engagement. Learn how this AI-powered solution can enhance personalization, cost-efficiency, and 24/7 support. Read the full blog post to discover how D-ID Agents can revolutionize your customer experience.
-
CW Middle East - Oct-Dec 2019: Saudi banks trial biometrics in ATMs
By: TechTarget ComputerWeekly.com
Type: Ezine
Biometric and blockchain technologies are being used in tandem to provide ID verification at Saudi Arabian cash machines.
-
CW Benelux November 2019-January 2020: Dutch banks fight money laundering
By: TechTarget ComputerWeekly.com
Type: Ezine
Dutch banks have decided to work together in the fight against money laundering. Globally, only about 3% of money laundering activity is detected and stopped.
-
CW Europe - September-November 2020: IT expertise in banks' boardrooms reduces risk, says European regulator
By: TechTarget ComputerWeekly.com
Type: Ezine
The European Central Bank has found that banks with the most IT expertise in the boardroom have better control in several IT risk categories, including fewer successful cyber attacks and less downtime of critical IT systems.