Infographic: Creating Inspired Customer Experiences
By: Oracle Corporation View more from Oracle Corporation >>
Download this next:
The future of e-commerce and CRM
By: Oracle Corporation
Type: eGuide
While meshing e-commerce and CRM platforms has been an emerging implementation idea for several years, 2018 will be the year in which businesses make some of those implementation leaps and reap the benefits, according to insiders watching the technology.
In this e-guide, learn about some trends vendors and analysts are predicting for the future of e-commerce and CRM.
Explore key considerations when planning your CRM spend, including:
- Mobile becomes the front door
- The arrival of the subscription economy
- Use behavior analytics to understand e-commerce and CRM
- And more
These are also closely related to: "Infographic: Creating Inspired Customer Experiences"
-
A Computer Weekly e-Guide to CRM
By: TechTarget ComputerWeekly.com
Type: eGuide
We take a look at the fundamental do’s and don’ts of Customer Relationship Management. Including examples of how companies are utilizing it to their advantage and how to avoid making mistakes in the world of building bridges with your customers.
-
Can your CX keep up with rising customer expectations?
By: Teradata
Type: Infographic
When it comes to customer experience, it’s critical that your business gets it right on the first try. In fact, 32% of respondents to a recent survey indicated that just one negative experience would cause them to leave a brand they love in the dust.
In this infographic, you’ll gain a deeper understanding of the modern customer mindset and the importance of data and analytics for a seamless, personalized CX. Tap in to learn more.
Find more content like what you just read:
-
CW ASEAN January 2019: Dive into microservices
By: TechTarget ComputerWeekly.com
Type: Ezine
In this edition of CW ASEAN, we uncover the state of adoption of microservices in ASEAN and what needs to be in place for enterprises to get the most out of the technology.
-
How businesses can win talent war with mobile apps, HR data analytics, and cloud technology
By: TechTarget ComputerWeekly.com
Type: eGuide
Becoming more digital has emerged as a ruling concept among forward-looking organisations in recent years. Now, while having multi-channel engagement with customers is a big aspect of digital, so too is attracting and retaining the employees who can make a reality of digital transformation.
-
What the future holds for cloud management in APAC
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, we dish out useful tips from APAC organisations that have successfully migrated to the cloud, the thinking behind their approaches to cloud migration and what they are doing to not only keep the lights on, but also raise their game in areas such as cloud data management and cloud security.
-
Reimagine the in-store experience
By: Amazon Web Services
Type: eBook
The power of Smart Stores. Physical stores still represent 80 percent of retail sales, making exceptional in-store service a modern imperative. With AWS Smart Store capabilities, you can: Update digital technologies in physical stores, empower advanced in-store operations, and provide a seamless checkout experience for customers.
-
CW ASEAN – September 2018: Time to clear DevOps hurdles
By: TechTarget ComputerWeekly.com
Type: Ezine
ASEAN organizations are generally aware of the benefits of DevOps, but lesser known are the pathways to success. What would an organization that has successfully implemented DevOps look like?
-
Oracle cloud applications exhibit pragmatic adoption curve
By: TechTarget ComputerWeekly.com
Type: eGuide
Oracle prides itself on the full suite of the business applications it offers in the cloud, arguably ahead of its closest rival, SAP – which has prioritised building on its in-memory database Hana over the cloud per se, though its S/4 Hana ERP system is increasingly delivered over the cloud, too.
-
The last mile to the individual customer: Sales and marketing software trends
By: TechTarget ComputerWeekly.com
Type: eGuide
From this e-guide you will learn about such developments in sales and marketing enterprise software in 2018, with a view to 2019 – from Computer Weekly and from our specialist US TechTarget site SearchCRM.
-
Computer Weekly – 28 February 2017: Navigating software licences
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, after SAP won a court case against a major customer, Diageo, over software charges, we look at what this means for users. We talk to the IT consultancy that recruits only autistic IT professionals. And we look at the CIO's big challenges for the year. Read the issue now..
-
-
Computer Weekly – 20 July 2021: Ripe for change – mixing digital innovation with traditional winemaking
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we find out how global winemaker Concha y Toro uses the latest tech to enhance 150-year old traditional processes. Pharma giant GSK explains how an API strategy is changing its business model. And we talk to retailers using video technology to bridge the gap between in-store and online selling. Read the issue now.
-
Computer Weekly - 25 May 2021: Making data an asset, not a threat
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we examine the latest developments in the UK government's National Data Strategy and what it means for the economy. Our latest buyer's guide explains the emerging technologies around computational storage. And we look at the advances in customer experience management during the pandemic. Read the issue now.
-
A Computer Weekly Buyer's Guide to Enterprise Open Source
By: TechTarget ComputerWeekly.com
Type: eBook
In this 13-page buyer's guide, Computer Weekly looks at open source technology. Discover more about why open source has become the infrastructure choice over commercial software; the due diligence required to reap the rewards of open source and how to choose the best fit for your needs.
-
A Computer Weekly buyer's guide to NoSQL
By: TechTarget ComputerWeekly.com
Type: eBook
There's a lot of data out there, much of which doesn't need to be stored in heavyweight relational databases complete with complex query languages. In this 13-page buyer's guide, Computer Weekly looks at a new category of NoSQL data stores and how they are being used.
-
CW Nordics August 2016
By: TechTarget ComputerWeekly.com
Type: eBook
The Nordic countries are renowned for being home to thriving tech startup scenes so it is hardly surprising that IT is a disruptive force in the region.
-
Top 10 business applications stories of 2018
By: TechTarget ComputerWeekly.com
Type: White Paper
The steady modernisation of ERP systems, as they edge to the cloud and are complemented by new-generation customer software, was markedly evident this year. And blockchain and AI are making inroads. In this e-guide, Computer Weekly takes a look at the top 10 business applications of 2018.
-
CX & retail: Modernizing strategies for customer loyalty
By: Webex by Cisco
Type: eBook
When 75% of consumers report that they prefer to use messaging channels for customer service over other alternatives, it’s critical for companies to prioritize conversational messaging to improve their customer engagement. However, it can be tough knowing where to begin. Dig into this guide to learn more.
-
E-commerce leader’s guide to headless commerce
By: Nacelle
Type: eBook
70% of today’s customers say they expect companies to understand their unique needs and expectations, forcing organizations to keep up with new personalization standards to stay competitive. But how can this best be done? Access this guide to learn more.
-
-
Marketing software moves closer to centre of the CIO's vision
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide: Software for marketing, from content marketing through customer experience management to marketing automation, and the rest, has not been as central to the vision of CIOs as ERP and the full panoply of IT infrastructure: storage, security, networking, data centres, and all of the above delivered by way of the cloud.
-
A Computer Weekly Buyer's Guide to Customer Experience
By: TechTarget ComputerWeekly.com
Type: eBook
Discover how to craft data-first CRM strategies and get tips about coordinating data sources for effective CRM, 5 ways to reduce risks for Salesforce deployments, and the pros and cons of current CRM software offerings.
-
A Computer Weekly buyer's guide to next-generation retail technology
By: TechTarget ComputerWeekly.com
Type: eGuide
Customers' shopping habits were changing long before the coronavirus pandemic accelerated the e-commerce boom. In this 18-page buyer's guide, Computer Weekly looks at the tech innovations retailers are using to adapt and better serve customers.
-
Cloud migration vs. staying on-prem: How to make the choice
By: US Analytics
Type: White Paper
Today, many organizations have one question on their minds: do they migrate their operations to the cloud or should they stay on-prem? The answer may be different for everyone, but understanding what’s best for your needs may be tricky. Browse this white paper to learn more.
-
Retailers' tech response to consumers' increasingly online habits
By: TechTarget ComputerWeekly.com
Type: eBook
The past few years has seen an increase in online shopping as the pandemic shifted more consumers into the realm of e-commerce to purchase goods during lockdowns. In return, retailers have been investing in technology to meet the e-commerce demands of customers, and now as predictions suggest pandemic shopping habits are set continue.
-
Digital leaders in the UK 2019
By: TechTarget ComputerWeekly.com
Type: Research Content
This report from management and technology consulting firm BearingPoint is intended to give an assessment and provide a constructive analysis of UK companies' digital maturity, hence the nature of the statistics provided.
-
Computer Weekly buyer's guide to customer insight
By: TechTarget ComputerWeekly.com
Type: eBook
In this 14-page buyer's guide, Computer Weekly looks at how firms adapt to new behaviors, as well as utilize deep learning to gain better insights and use intelligent analytics apps to enhance interactions.
-
Bitcoin, App Security, and Oracle's Controversial Licensing Policies
By: TechTarget ComputerWeekly.com
Type: Ezine
Discover how blockchain, the tech behind bitcoin, is extending its reach beyond financial services into new industries. Also learn from developers about the pros and cons of componentizing application software, examine what a recent court case shows about Oracle's licensing policies, and more.
-
Cloud security & IAM: Security essentials
By: Nexum
Type: eGuide
Cloud security and identity and access management (IAM) are two necessary tenets of a secure organization. Make sure you understand the specifics of each by reading this guide that explores these two separate but important topics in detail, covering cloud security frameworks and 10 IAM tools for network security.
-
Inside the successful projects that rely on NoSQL database applications
By: Couchbase
Type: White Paper
Check out this white paper for a look inside the modern challenges that NoSQL databases address, as well as when to choose NoSQL over relational and why.
-
Why NoSQL for AI-powered applications: An architectural guide
By: Couchbase
Type: White Paper
NoSQL databases are built to be flexible, scalable, and capable of rapidly responding to the data management demands of modern businesses, which means they can serve as the basis for AI applications that need ultimate adaptability now and into the future. Read this architectural guide now to learn more.
-
Global Connectivity Index 2016
By: TechTarget ComputerWeekly.com
Type: Research Content
The Global Connectivity Index (GCI) 2016 from Huawei measures the progress of 50 nations in investing in and deploying Information and Communications Technology (ICT) to achieve economic digitisation
-
Computer Weekly – 20 November 2018: How the Science Museum is moving to the digital age
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we find out how London's Science Museum is dealing with legacy IT to move into the age of digital and data. We examine Nationwide Building Society's move to cloud and DevOps. And we look at how technologies such as machine learning and blockchain are helping to automate global supply chains. Read the issue now.
-
Transform digital commerce with AWS for Retail
By: Amazon Web Services
Type: eBook
More than ever, customers are demanding seamless and compelling digital shopping experiences. To meet new and evolving expectations, retail organizations are migrating to AWS to create agile and cost-effective digital commerce platforms to modernize their applications. Read on to learn why.
-
CW APAC: Trend watch: Enterprise resource planning
By: TechTarget ComputerWeekly.com
Type: Ezine
In this handbook, focused on enterprise resource planning in the Asia-Pacific region, Computer Weekly looks at what's behind this renewed priority and why firms want cheaper software maintenance and the benefits of best-of-breed cloud apps.
-
Computer Weekly: Data Danger
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's issue we investigate the hidden threats lurking in every company and discuss what options CIOs and heads of security have to limit damage. We also look at three ways CIOs can fund digital initiatives. Plus, with the shift from traditional desktop IT, what is the future of Windows in a multi-device world?
-
Computer Weekly – 24 September 2019: Climate change – the challenge for datacentres
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we examine the impact of climate change on datacentres as potential victims and contributors to the problem. We look at the rise of voice channels and how IT leaders can use the technology for better customer experience. And we ask what lessons must be learned from Ecuador's citizens' data breach. Read the issue now.
-
Escaping legacy – removing a major roadblock to a digital future
By: TechTarget ComputerWeekly.com
Type: eBook
Core legacy systems inhibit businesses' ability to meet changing customer demands in the digital age. The scale and nature of the problem is such that it needs to be addressed now.
-
Cloud ERP – a sleeping giant awakes?
By: TechTarget ComputerWeekly.com
Type: eGuide
For a long time now, ERP has been an important but sleepy aspect of enterprise IT. But is the time for cloud ERP now?
-
Customer experience insights guide
By: ARG, Inc.
Type: Analyst Report
According to a recent study, every year $98 billion is lost by companies failing to provide “simple” experiences that customers want. This report provides a complete breakdown of the current state of customer experience, looking at the key trends defining the modern customer’s demands. Read on to learn more.
-
The technological evolution of IT industry leaders: Part one
By: TechTarget ComputerWeekly.com
Type: eGuide
This first part of this e-guide explores the technological evolution of Oracle, Cisco and Dell throughout the past two decades, including the technologies that have risen to the forefront, from real-time analytics and data management to Cisco's edge computing ambitions.
-
Why is Bristol Britain's smartest city?
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we visit Bristol, ranked as the UK's top smart city, to find out what it's learned and future plans. Our latest buyer's guide examines software-defined wide area networks (SD-WAN). And we trace the evolution of open source as more organisations contribute code to the community. Read the issue now.
-
A Computer Weekly Buyer's Guide to Containers and Microservices
By: TechTarget ComputerWeekly.com
Type: eBook
In this 13-page buyer's guide, Computer Weekly looks at how the architectures are configured, the suppliers building them – and the benefits to the organisation using them.
-
Computer Weekly - 11 May 2021: Chip supply shortages are hitting hard
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, a shortage of semiconductors is affecting industries beyond just IT – we examine the implications. We talk to the CIO of pharmacy chain Boots about how tech helped in being an essential retailer during lockdown. And we look at the prospects for young people entering the IT sector post-pandemic. Read the issue now.
-
Computer Weekly - 8 December 2020: Where next for Windows?
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, Windows is still the most-used operating system in enterprises – we look at where Microsoft aims to take it next. We examine some of the key questions for CIOs for their 2021 IT strategy. And we analyse the best practice in preventing distributed denial of service (DDoS) attacks. Read the issue now.
-
Case Study: M&A in action - How Majestic Wine paired with Naked Wines to fuel cloud-led digital transformation
By: TechTarget ComputerWeekly.com
Type: eGuide
Find out how the acquisition of online-only wine retailer Naked Wines in 2015 has shaped the digital transformation plans of its parent company Majestic Wine
-
Computer Weekly - 17 August 2021: How to choose between SIEM and SOAR
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, our buyer's guide examines the use of SIEM and SOAR to improve IT security, and asks which you should use, and when? We look at what you need to know about NVMe over Fabrics, the emerging storage networking technology. And we find out how Oracle customers are introducing its Fusion Cloud suite. Read the issue now.
-
Computer Weekly – 24 July 2018: Building intelligent aircraft engines with AI and analytics
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we talk to Rolls-Royce about using AI, sensors and data analytics to build intelligent aircraft engines. Our latest buyer's guide examines the next generation of desktop IT. And we ask whether a court ruling in Chile could lead to a worldwide change in Oracle's software licensing practices. Read the issue now.
-
New report: Identity best practices for enhancing customer experience
By: Ping Identity Corporation
Type: White Paper
Ping’s report outlines identity best practices to enhance customer experience and security. It highlights using authentication experts, self-service, progressive profiling, MFA, and passwordless options, plus unifying customer data. To future-proof your customer experience, security, and privacy, read the full report.