Solve the Customer Service Gap: Expectations Versus Delivery
By: Oracle Corporation View more from Oracle Corporation >>
Download this next:
The Growing Cost of QuickBooks
By: Citrin
Type: eBook
Learn how your business software may be stifling your growth.
For businesses that are just getting started, QuickBooks has some obvious benefits— it’s inexpensive and it covers the basics. As companies grow, however, they need more than basic accounting software. Making that transition isn’t easy.
Citrin Cooperman Digital Services is a NetSuite Partner that has helped more than 200 companies make the switch to a single system that supports all their business functions.
Download our ebook now to learn how QuickBooks might be holding your company back and how we can help you move forward.
These are also closely related to: "Solve the Customer Service Gap: Expectations Versus Delivery"
-
Clients tell-all in Linux simplification and innovation for enterprises
By: TechTarget ComputerWeekly.com
Type: eBook
Leading companies are seizing the opportunity to build and support the next generation of applications to drive competitive differentiation. Many of these self-same organizations utilize Linux to deliver revenue-driving applications that serve millions of customers, clients, and citizens.
However, it is imperative that these applications are fully supported by enterprise-grade capabilities such as nondisruptive scalability, unparalleled availability, and continuous data protection.
In this e-book, discover how to optimize server reliability, uptime, and IT manageability (and meet your SLAs) using an enterprise-grade Linux platform. Read on to ensure your business receives the processing power it needs to address increasingly sophisticated and demanding application requirements.
-
How businesses can win talent war with mobile apps, HR data analytics, and cloud technology
By: TechTarget ComputerWeekly.com
Type: eGuide
Becoming more digital has emerged as a ruling concept among forward-looking organisations in recent years. Now, while having multi-channel engagement with customers is a big aspect of digital, so too is attracting and retaining the employees who can make a reality of digital transformation. In 2016, one of the stand-out trends in HR technology is the redesign of traditional performance management, away from old-school, top-down annual appraisals towards more frequent and agile check-ins. HR data analytics is also being pressed into service in the war for digital talent recruitment and retention in 2016. Rolls Royce is, for example, modernising its HR technology to be more data analytics driven and cloud delivered over the next two years. At the heart of the new wave of data analytics is open source data storage and database software, such as the Hadoop stack and NoSQL. Open source might yet disrupt proprietary software in ways that cut costs and offer more agility to CIOs finally realising its much-delayed Messianic promise.
Find more content like what you just read:
-
A Computer Weekly buyer's guide to NoSQL
By: TechTarget ComputerWeekly.com
Type: eBook
There's a lot of data out there, much of which doesn't need to be stored in heavyweight relational databases complete with complex query languages. In this 13-page buyer's guide, Computer Weekly looks at a new category of NoSQL data stores and how they are being used.
-
Bitcoin, App Security, and Oracle's Controversial Licensing Policies
By: TechTarget ComputerWeekly.com
Type: Ezine
Discover how blockchain, the tech behind bitcoin, is extending its reach beyond financial services into new industries. Also learn from developers about the pros and cons of componentizing application software, examine what a recent court case shows about Oracle's licensing policies, and more.
-
Cloud ERP – a sleeping giant awakes?
By: TechTarget ComputerWeekly.com
Type: eGuide
For a long time now, ERP has been an important but sleepy aspect of enterprise IT. But is the time for cloud ERP now?
-
A Computer Weekly Buyer's Guide to SAP Hana Deployment
By: TechTarget ComputerWeekly.com
Type: eBook
SAP's Hana in-memory data platform promises to transform business processes. In this 11-page buyer's guide, Computer Weekly looks at how Hana is changing traditional SAP architecture, how it has streamlined customer services for one business, and why there is confusion over Hana implementation.
-
Is Artificial Intelligence on the March to Replace Traditional IT Administrators?
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we look at how artificial intelligence is being used to automate existing jobs, such as IT administrators and customer service agents. Capital One's European CIO talks about how to create an agile business. And we offer tips on how to deal with an Oracle software audit. Read the issue now.
-
A Computer Weekly Buyer's Guide to Enterprise Open Source
By: TechTarget ComputerWeekly.com
Type: eBook
In this 13-page buyer's guide, Computer Weekly looks at open source technology. Discover more about why open source has become the infrastructure choice over commercial software; the due diligence required to reap the rewards of open source and how to choose the best fit for your needs.
-
DSP report: Top vendors, guidance & recommendations
By: Ironside Group
Type: Analyst Report
In the face of increasing threats to data security – phishing and malware attacks, poor data lifecycle management and inadequate auditing, to name a few – many organizations have employed a data security platform. In this KuppingerCole report, compare platforms that are leading the market.
-
Migrate and modernize enterprise workloads
By: AWS
Type: eBook
Read the eBook “Enterprise Priorities for Workload Migration and Modernization” to learn how AWS can help you:Lower the cost of infrastructureIncrease staff productivityReduce time to market for new featuresImprove operational efficiency
-
The 4 stages of employee experience platform evolution
By: ServiceNow
Type: White Paper
This paper explores how employee experience platforms that make work easier and more productive for employees have become essential to a business' success.
-
Strategies to increase women in IT
By: TechTarget ComputerWeekly.com
Type: Essential Guide
This special report from CEB offers some practical proven solutions to help IT leaders recruit and retain a better balance of employees.
-
Avoiding the Oracle traps and risks with AWS solutions
By: OpsCompass
Type: eBook
Download this e-book to learn how you can identify all the cost traps and risks around Oracle licensing and technologies, and implement best-practices, solutions, and strategies to minimize them in AWS.
-
Cloud migration vs. staying on-prem: How to make the choice
By: US Analytics
Type: White Paper
Today, many organizations have one question on their minds: do they migrate their operations to the cloud or should they stay on-prem? The answer may be different for everyone, but understanding what’s best for your needs may be tricky. Browse this white paper to learn more.
-
Integrating IT and business strategy for digitisation
By: TechTarget ComputerWeekly.com
Type: Essential Guide
This guide from CEB, a membership group for business leaders, offers research-based advice for CIOs on how to drive the digital strategy in their organisation.
-
Why is Bristol Britain's smartest city?
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we visit Bristol, ranked as the UK's top smart city, to find out what it's learned and future plans. Our latest buyer's guide examines software-defined wide area networks (SD-WAN). And we trace the evolution of open source as more organisations contribute code to the community. Read the issue now.
-
What the future holds for cloud management in APAC
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, we dish out useful tips from APAC organisations that have successfully migrated to the cloud, the thinking behind their approaches to cloud migration and what they are doing to not only keep the lights on, but also raise their game in areas such as cloud data management and cloud security.
-
Oracle cloud applications exhibit pragmatic adoption curve
By: TechTarget ComputerWeekly.com
Type: eGuide
Oracle prides itself on the full suite of the business applications it offers in the cloud, arguably ahead of its closest rival, SAP – which has prioritised building on its in-memory database Hana over the cloud per se, though its S/4 Hana ERP system is increasingly delivered over the cloud, too.
-
Computer Weekly – 13 April 2021: The evolution of RPA
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, our latest buyer's guide looks at the future of robotic process automation (RPA). Google's legal victory against Oracle over the use of Java APIs has huge significance for software developers. And we find out how expectations of IT have grown as firms prepare for the post-Covid workplace. Read the issue now.
-
Enabling tech-smart healthcare from the ground up
By: Zebra Technologies
Type: Case Study
To support their now-largest statewide healthcare organization, Banner Health aimed to centralize employee communication and patient response on a single all-in-one enterprise-class mobile device. In this case study, explore how they found their missing operational puzzle piece in Zebra’s TC52-HC mobile computers.
-
Computer Weekly - 26 July 2022: Inside Russia's Ukraine information operations
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we get the inside track on Russia's disinformation operations attempting to spread propaganda and cyber threats about the invasion of Ukraine. Our new buyer's guide looks at customer and employee experience management. And we assess 10 top Kubernetes backup suppliers. Read the issue now.
-
Jargon buster guide to database management
By: TechTarget ComputerWeekly.com
Type: eGuide
This Jargon Buster e-guide to contemporary database management is an aid to stepping back and thinking afresh about an area of enterprise IT that has many decades of heritage. Or, as many sometimes (arguably rudely) put it, legacy.
-
Focus ASEAN: Enterprise Mobility
By: TechTarget ComputerWeekly.com
Type: eGuide
With 4G networks and mobile apps that do almost everything from filing corporate expenses to locating an item in a warehouse, enterprise mobility now enables not only managers but also rank and file workers to be more competitive and efficient.
-
Mobile application platforms: Essential guide
By: TechTarget ComputerWeekly.com
Type: eGuide
One of the mantras of modern enterprise application development is that business applications should be as easy to use as mass market consumer applications. Increasingly apps must be one step ahead of the user, pulling in context-specific information and providing a seamless user experience.
-
Computer Weekly: Data Danger
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's issue we investigate the hidden threats lurking in every company and discuss what options CIOs and heads of security have to limit damage. We also look at three ways CIOs can fund digital initiatives. Plus, with the shift from traditional desktop IT, what is the future of Windows in a multi-device world?
-
The technological evolution of IT industry leaders: Part one
By: TechTarget ComputerWeekly.com
Type: eGuide
This first part of this e-guide explores the technological evolution of Oracle, Cisco and Dell throughout the past two decades, including the technologies that have risen to the forefront, from real-time analytics and data management to Cisco's edge computing ambitions.
-
How an F1 racecar manufacturer protects its data
By: Arctic Wolf
Type: Case Study
How did Oracle Red Bull Racing, a manufacturer of Formula 1 (F1) racing cars, cross the finish line of stronger data security? To find out how the manufacturer supercharged the protection of its proprietary data and intellectual property, download this case study.
-
CW ASEAN January 2019: Dive into microservices
By: TechTarget ComputerWeekly.com
Type: Ezine
In this edition of CW ASEAN, we uncover the state of adoption of microservices in ASEAN and what needs to be in place for enterprises to get the most out of the technology.
-
Clean Up Your Data Mess with a Lake-Centric Solution
By: Teradata
Type: EBRIEF
Data has no value unless it provides the business with insights, predictions, and actions. That’s why now is the time to reassess your cloud modernization strategy with a lake-centric solution. Download this ebrief now to learn how you can integrate and consolidate data into a lake for better performance at lower costs.
-
Computer Weekly – 24 July 2018: Building intelligent aircraft engines with AI and analytics
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we talk to Rolls-Royce about using AI, sensors and data analytics to build intelligent aircraft engines. Our latest buyer's guide examines the next generation of desktop IT. And we ask whether a court ruling in Chile could lead to a worldwide change in Oracle's software licensing practices. Read the issue now.
-
Computer Weekly – 25 February 2020: Using meteorological data to prepare for the worst
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, after the storms that swept across the UK, we look at the technology behind Weather Source's meteorological data service. Oracle and SAP are battling over customers to upgrade their ERP systems to the cloud. And we report from the world's biggest retail tech show.
-
See It, Fix It, Manage It: Ensuring Hybrid and Multi-cloud Applications Are Reliable and Secure
By: Forward Networks
Type: Analyst Report
This Pathfinder report takes a look at the business value of hybrid and multi-cloud adoption and recommends the range of considerations and concrete next steps in the decision-making process. Access now to uncover key findings uncovered during the study.
-
Computer Weekly – 24 January 2017: World leaders discuss risks of social unrest from advances in technology
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we examine the fears raised at the World Economic Forum over the potential for social unrest as technology transforms working practices. We hear from the CIO at the World Health Organization about how IT helped tackle the Ebola crisis. And we look at progress in adopting big data analytics. Read the issue now.
-
UC service management & provisioning automation guide
By: Kurmi Software
Type: Research Content
As organizations continue to migrate from more traditional hardware-based, on-premises PBX/Unified Communications (UC) systems to cloud-based UC and UCaaS systems, many know little about the landscape and can be daunted by transformation. Browse this guide to learn more.
-
Computer Weekly 6 October 2020: The Most Influential Women in UK Technology 2020
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we announce our annual list of the Most Influential Women in UK Technology, and talk to this year's winner, Stemettes CEO and diversity campaigner Anne-Marie Imafidon. Meet our five Rising Stars and the latest entrants to our women in tech Hall of Fame. Read the issue now.
-
CW Benelux ezine August 2016
By: TechTarget ComputerWeekly.com
Type: Ezine
In this issue of CW Benelux we describe how data scientists in the Netherlands have applied technology to art.
-
Computer Weekly 11 February 2020: How the Post Office caused so much misery
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, after a landmark legal victory against the Post Office over a faulty IT system, campaigner Alan Bates shares his 20-year story of trials and triumph. Oracle is under fire over its cloud sales practices – we examine the claims. And we look at the sustainability challenges for datacentres.
-
An inside look at AstraZeneca’s IT
By: Morpheus Data
Type: Case Study
In an industry where speed is everything, growing technology bottlenecks can hold you back. In this case study, learn how AstraZeneca adopted cloud automation technology, updated their provisioning, and improved compliance with the help of Morpheus Data. Read the study here.
-
Escaping legacy – removing a major roadblock to a digital future
By: TechTarget ComputerWeekly.com
Type: eBook
Core legacy systems inhibit businesses' ability to meet changing customer demands in the digital age. The scale and nature of the problem is such that it needs to be addressed now.
-
Cyber Security 2016 and beyond
By: TechTarget ComputerWeekly.com
Type: eGuide
Cyber risks to businesses increasingly feature in the news as a growing number of companies are targeted by attacks aimed at stealing personal and intellectual property data, but despite this coverage, studies show many companies are still ill-equipped to deal with these attacks.
-
Cloud computing: Solving cost & security challenges
By: Forward Networks
Type: eBook
While the benefits of cloud computing are clear, today’s organizations still struggle to address hybrid and multicloud security challenges. Access this e-book to learn about best practices in cost management and security, shadow IT and more.
-
Computer Weekly – 11 June 2019: Are schools delivering on digital skills?
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we look at the differing approaches to teaching computer science across the UK and assess the pros and cons of each. Our latest buyer's guide examines the technologies and best practices of multicloud environments. And we find out what you get for your money when buying cyber insurance. Read the issue now.
-
Computer Weekly - 17 August 2021: How to choose between SIEM and SOAR
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, our buyer's guide examines the use of SIEM and SOAR to improve IT security, and asks which you should use, and when? We look at what you need to know about NVMe over Fabrics, the emerging storage networking technology. And we find out how Oracle customers are introducing its Fusion Cloud suite. Read the issue now.
-
AWS: A reliable cloud for RISE with SAP
By: AWS
Type: Infographic
Choosing the right cloud provider is an important step in modernizing and transforming your ERP landscape. Discover how AWS is helping organizations accelerate and streamline their journey with AWS for RISE with SAP.
-
Top 10 cloud stories of 2019
By: TechTarget ComputerWeekly.com
Type: eGuide
Adopting a hybrid-centric or multicloud strategy is increasingly becoming the favoured approach for many enterprises, including those operating in verticals that were previously sceptical or too tightly regulated to consider moving to the cloud in the past. Here's a look back over Computer Weekly's top 10 cloud stories of 2019.
-
Top 10 cloud stories 2018
By: TechTarget ComputerWeekly.com
Type: eGuide
While cloud has established itself as the preferred way for many enterprises to consume IT resources, organisations in some vertical markets have taken markedly longer to come round to its charms. With this as a backdrop, Computer Weekly takes a look at the top 10 cloud stories of 2018.
-
Computer Weekly - 1 November 2022: How the pandemic accelerated tech adoption in hospitality
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, the hospitality sector was devastated by the pandemic, and it's turning to technology to rebuild – we find out what's changing. Google's cloud business is growing but remains well behind the market leaders – what does its future look like? And we look at the benefits of AIOps for storage. Read the issue now.
-
Improve customer experience with good customer data
By: Microsoft
Type: eGuide
Learn how you can build customer loyalty and improve customer experiences via quality and effective customer data collection and analysis. In addition, tap into how companies like 7-Eleven, Walgreens, and Mazda are improving customer journeys by enabling mobile loyalty programs.
-
Enterprise-class data protection with Infiniguard from Infinidat
By: Infinidat
Type: ESG Technical Validation Report
IT influence is more widespread than ever before, and as such, when a disruption occurs it is felt far beyond the limits of the IT department. This report documents ESG testing of the InfiniGuard data protection and recovery solution from Infinidat, including how it can help prevent IT down time and all its consequences. Read on to learn more.