Empowered Customers Expect More: Oracle vs. Kana
By: Oracle Corporation View more from Oracle Corporation >>
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A Computer Weekly Buyer's Guide to Customer Experience
By: TechTarget ComputerWeekly.com
Type: eBook
Today, CRM is data-intensive and organizations need fresh strategies to coordinate massive amounts of data from a variety of sources – both internal and external.
This CW Buyer’s Guide for CRM explores how to bring the power of advanced analytics to bear on all of the data that currently exists in your organization. Learn how to craft data-first CRM strategies and get tips about:
- How to coordinate data sources for effective CRM
- 5 ways to reduce risks for Salesforce deployments
- The pros and cons of current CRM software offerings
- And more
These are also closely related to: "Empowered Customers Expect More: Oracle vs. Kana"
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The growth of cloud-based networking: What to expect in 2022 and beyond
By: TechTarget ComputerWeekly.com
Type: eBook
By upgrading to advanced network infrastructure, firms can deliver mission-critical services through cloud providers and through their own cloud resources. These increased capacity need has seen deployment of optical networking and advanced network solution such as software-defined wide area network (SD-WAN). Download our exclusive e-guide and read more about:
- Appetite rising for network as a service
- Benu teams with AWS for SASE-based cloud-native networks
- Babylon Health expands hybrid cloud infrastructure setup to include Google
- Cisco adds HCI, UCS, software to hybrid cloud infrastructure
- With Cerner, Oracle Cloud Infrastructure gets a boost
- Infrastructure-as-Code series - Kyndryl: Beyond the ‘box’, into workable cloud
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Improve customer experience with good customer data
By: Microsoft
Type: eGuide
Getting solid data involves a two-way exchange: customers need to be willing to offer their information to get personal service and marketers need to act effectively with that data to justify relinquishing consumer information.
The key to encouraging customers to share their data is to generate loyalty and improve customer experience.
In this e-guide, learn how you can build customer loyalty and improve customer experiences via quality and effective customer data collection and analysis. As a bonus, gain access to how companies like 7-Eleven, Walgreens, and Mazda are improving customer journeys by enabling mobile loyalty programs.
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Cloud Market Report Australia
By: TechTarget ComputerWeekly.com
Type: eGuide
What is the state of Australia's cloud market? Inside this market report, industry experts share their thoughts on how the key players measure up and find out how Bendigo Bank, Frisk, Pizza Hut, RMIT Online, Unit4 are maximising their cloud investments.
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DSP report: Top vendors, guidance & recommendations
By: Ironside Group
Type: Analyst Report
In the face of increasing threats to data security – phishing and malware attacks, poor data lifecycle management and inadequate auditing, to name a few – many organizations have employed a data security platform. In this KuppingerCole report, compare platforms that are leading the market.
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Creating a SOA Integration Strategy
By: TechTarget Business Analytics
Type: eGuide
This expert e-guide explores the benefits of middleware integration and why they've become so popular for today's IT environments. Also, get an in-depth look at three real-life SOA integration projects and how they succeed in connecting applications and processes.
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Computer Weekly – 27 February 2024: Microsoft's 'unfair' cloud licensing under scrutiny
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we examine claims that Microsoft's licensing policies are damaging competition in the cloud. Our latest buyer's guide asks if hybrid cloud is now CIOs' end goal, and not just an interim step on the journey. And we look at how the focus on customer experience is impacting the unified comms market. Read the issue now.
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The technological evolution of IT industry leaders: Part one
By: TechTarget ComputerWeekly.com
Type: eGuide
This first part of this e-guide explores the technological evolution of Oracle, Cisco and Dell throughout the past two decades, including the technologies that have risen to the forefront, from real-time analytics and data management to Cisco's edge computing ambitions.
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Migrating Oracle to AWS: Everything you need to know
By: OpsCompass
Type: eBook
Download this e-book for real-world perspectives on the critical considerations for migrations to AWS, and find out how to evaluate these criteria to develop your Oracle on AWS cloud strategy.
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Expert guide: Best enterprise content management software of 2022
By: TechTarget ComputerWeekly.com
Type: eBook
Enterprise content management (ECM) software can be an expensive, heavily involved purchase, so it's important to understand options before arriving at a decision. In this expert guide, we listed 10 important ECM platforms to consider while making a buying decision.
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Computer Weekly – 12 May 2020: Will the NHS's Covid-19 contact-tracing app work?
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we get the expert reaction to find out if the NHS contact-tracing app will work. Staying close to clients is crucial through lockdown – we look at the importance of customer experience management. And one CIO explains how he implemented a digital transformation plan in two weeks. Read the issue now.
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Oracle PBCS vs. EPBCS: Which one better aligns with your requirements?
By: US Analytics
Type: Buyer's Guide
Oracle’s Planning and Budgeting Cloud Service (PBCS) and Enterprise Planning and Budgeting Cloud Service (EPBCS): is one a better fit for your organization? How are these two tools the same? How are they different? Before you go any further, review this guide to compare your options.
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IT asset tracking: Why having all the data won't suffice
By: ServiceNow
Type: eBook
Explore in this e-book the kind of data you need to see all your software, hardware, and cloud-based assets – as well as cloud resources that are often overlooked.
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Oracle cloud applications exhibit pragmatic adoption curve
By: TechTarget ComputerWeekly.com
Type: eGuide
Oracle prides itself on the full suite of the business applications it offers in the cloud, arguably ahead of its closest rival, SAP – which has prioritised building on its in-memory database Hana over the cloud per se, though its S/4 Hana ERP system is increasingly delivered over the cloud, too.
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Oracle - Autonomous computing that declines a special name
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, follow Oracle's twin paths to adding AI and delivering software over the cloud – on its own platform and infrastructure as a service, from 2017 to 2018. An over-arching theme of Oracle's case regarding its infusion of machine learning and its declared re-architecting of its cloud delivery has been security, security, security.
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Is Artificial Intelligence on the March to Replace Traditional IT Administrators?
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we look at how artificial intelligence is being used to automate existing jobs, such as IT administrators and customer service agents. Capital One's European CIO talks about how to create an agile business. And we offer tips on how to deal with an Oracle software audit. Read the issue now.
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Cloud ERP – a sleeping giant awakes?
By: TechTarget ComputerWeekly.com
Type: eGuide
For a long time now, ERP has been an important but sleepy aspect of enterprise IT. But is the time for cloud ERP now?
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Top 10 cloud stories 2018
By: TechTarget ComputerWeekly.com
Type: eGuide
While cloud has established itself as the preferred way for many enterprises to consume IT resources, organisations in some vertical markets have taken markedly longer to come round to its charms. With this as a backdrop, Computer Weekly takes a look at the top 10 cloud stories of 2018.
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What the future holds for cloud management in APAC
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, we dish out useful tips from APAC organisations that have successfully migrated to the cloud, the thinking behind their approaches to cloud migration and what they are doing to not only keep the lights on, but also raise their game in areas such as cloud data management and cloud security.
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Computer Weekly – 25 February 2020: Using meteorological data to prepare for the worst
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, after the storms that swept across the UK, we look at the technology behind Weather Source's meteorological data service. Oracle and SAP are battling over customers to upgrade their ERP systems to the cloud. And we report from the world's biggest retail tech show.
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Global ransomware attack is a security wake-up call
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we look at the global WannaCry ransomware attack that spread over 150 countries – will it be the wake-up call to take cyber security seriously? Also, find out how Moscow is leading the way in smart city digitisation. And our latest buyer's guide examines customer experience management.
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How to achieve intelligent data capturing through automation
By: Documation Software Ltd
Type: Case Study
When one of the largest water utility providers in the UK needed to replace their existing hybrid mix of end-of-life applications, they chose to start this overhaul within their finance department. They understood by broadening the automation within the AP and finance teams, they could achieve this initiative quickly. Read on to learn more.
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How businesses can win talent war with mobile apps, HR data analytics, and cloud technology
By: TechTarget ComputerWeekly.com
Type: eGuide
Becoming more digital has emerged as a ruling concept among forward-looking organisations in recent years. Now, while having multi-channel engagement with customers is a big aspect of digital, so too is attracting and retaining the employees who can make a reality of digital transformation.
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Top 10 business applications stories of 2019
By: TechTarget ComputerWeekly.com
Type: eGuide
The steady incursion of artificial intelligence (AI) into enterprise software was a major theme behind Computer Weekly's indepth stories in this area in 2019. Human versus machine is the opposition that looms over much of the coverage here. Here are Computer Weekly's top 10 business applications stories of 2019.
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CW ASEAN – September 2018: Time to clear DevOps hurdles
By: TechTarget ComputerWeekly.com
Type: Ezine
ASEAN organizations are generally aware of the benefits of DevOps, but lesser known are the pathways to success. What would an organization that has successfully implemented DevOps look like?
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CW APAC, December 2021: Expert guide to cloud migration
By: TechTarget ComputerWeekly.com
Type: Ezine
In this handbook, Computer Weekly looks at the key considerations and strategies that enterprises can take when moving their workloads to public cloud
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SaaS ERP mushrooms during Covid crisis, up to a point
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide we look at the migration of business applications to the cloud, under the discipline of the Covid crisis; we examine the question of who is winning the cloud ERP wars; and offer a case study of one large, complex company, Vodafone, that gives a counter example of how cloud still has limits when it comes to ERP.
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Avoiding the Oracle traps and risks with AWS solutions
By: OpsCompass
Type: eBook
Download this e-book to learn how you can identify all the cost traps and risks around Oracle licensing and technologies, and implement best-practices, solutions, and strategies to minimize them in AWS.
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Bitcoin, App Security, and Oracle's Controversial Licensing Policies
By: TechTarget ComputerWeekly.com
Type: Ezine
Discover how blockchain, the tech behind bitcoin, is extending its reach beyond financial services into new industries. Also learn from developers about the pros and cons of componentizing application software, examine what a recent court case shows about Oracle's licensing policies, and more.
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Computer Weekly - 17 August 2021: How to choose between SIEM and SOAR
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, our buyer's guide examines the use of SIEM and SOAR to improve IT security, and asks which you should use, and when? We look at what you need to know about NVMe over Fabrics, the emerging storage networking technology. And we find out how Oracle customers are introducing its Fusion Cloud suite. Read the issue now.
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Clouds in the desert as Middle East transforms
By: TechTarget ComputerWeekly.com
Type: eGuide
Cloud computing is driving digital transformation across the Middle East, with the take-up of on-demand computing resources surging. Read in this e-guide why technology suppliers are building cloud infrastructures across the region and why businesses crave them.
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Optimizing Atos’s Virtual Private Cloud Platform with a StorPool Storage Solution
By: StorPool
Type: Case Study
Discover in this case study how Atos, with the help of StorPool, achieved a reliable, agile, and fully managed primary storage solution with pay-per-use billing.
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Jargon buster guide to database management
By: TechTarget ComputerWeekly.com
Type: eGuide
This Jargon Buster e-guide to contemporary database management is an aid to stepping back and thinking afresh about an area of enterprise IT that has many decades of heritage. Or, as many sometimes (arguably rudely) put it, legacy.
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Want a modern integration service that works?
By: Informatica
Type: Data Sheet
Many existing enterprise integration technologies are rigid, expensive to maintain, and too slow to respond to the requirements of your business. This white paper details Informatica’s Cloud Application Integration service, which offers a single, trusted solution to support any integration pattern, data set, or endpoint. Access it here.
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Cloud migration vs. staying on-prem: How to make the choice
By: US Analytics
Type: White Paper
Today, many organizations have one question on their minds: do they migrate their operations to the cloud or should they stay on-prem? The answer may be different for everyone, but understanding what’s best for your needs may be tricky. Browse this white paper to learn more.
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Mix and match:Overcoming cloud integration challenges
By: TechTarget ComputerWeekly.com
Type: eGuide
This 33-page EGuide seeks to shine a light on all various forms of cloud integration challenges, alongside some of the approaches enterprises have taken to addressing them.
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Mix and match: Overcoming cloud integration challenges
By: TechTarget ComputerWeekly.com
Type: eGuide
This 33-page EGuide seeks to shine a light on all various forms of cloud integration challenges, alongside some of the approaches enterprises have taken to addressing them.
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Cloud apps boost agility, productivity for APAC businesses
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, find out how cloud-based apps are helping Iconic Hotels, Singapore Airlines and Seek to speed up digital transformation efforts and streamline IT operations, as well as how the Covid-19 outbreak is spurring more companies to turn to cloud.
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Migrate and modernize enterprise workloads
By: AWS
Type: eBook
Read the eBook “Enterprise Priorities for Workload Migration and Modernization” to learn how AWS can help you:Lower the cost of infrastructureIncrease staff productivityReduce time to market for new featuresImprove operational efficiency
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A Computer Weekly buyer's guide to NoSQL
By: TechTarget ComputerWeekly.com
Type: eBook
There's a lot of data out there, much of which doesn't need to be stored in heavyweight relational databases complete with complex query languages. In this 13-page buyer's guide, Computer Weekly looks at a new category of NoSQL data stores and how they are being used.
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Cloud security & IAM: Security essentials
By: Nexum
Type: eGuide
Cloud security and identity and access management (IAM) are two necessary tenets of a secure organization. Make sure you understand the specifics of each by reading this guide that explores these two separate but important topics in detail, covering cloud security frameworks and 10 IAM tools for network security.
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Computer Weekly – 23 May 2023: How to secure your software supply chain
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, our latest buyer's guide looks at secure coding and examines the challenges of securing your software supply chain. Cyber law enforcement leaders are calling on firms to end the secrecy around ransomware attacks. And we find out how facial recognition technology is being adopted by retailers. Read the issue now.
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A Computer Weekly Buyer's Guide to Enterprise Open Source
By: TechTarget ComputerWeekly.com
Type: eBook
In this 13-page buyer's guide, Computer Weekly looks at open source technology. Discover more about why open source has become the infrastructure choice over commercial software; the due diligence required to reap the rewards of open source and how to choose the best fit for your needs.
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Computer Weekly 11 February 2020: How the Post Office caused so much misery
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, after a landmark legal victory against the Post Office over a faulty IT system, campaigner Alan Bates shares his 20-year story of trials and triumph. Oracle is under fire over its cloud sales practices – we examine the claims. And we look at the sustainability challenges for datacentres.
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Top 10 cloud stories of 2019
By: TechTarget ComputerWeekly.com
Type: eGuide
Adopting a hybrid-centric or multicloud strategy is increasingly becoming the favoured approach for many enterprises, including those operating in verticals that were previously sceptical or too tightly regulated to consider moving to the cloud in the past. Here's a look back over Computer Weekly's top 10 cloud stories of 2019.
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7 best approaches to surviving an Oracle audit
By: OpsCompass
Type: eBook
As audits continue to accelerate, developing an action plan when you receive an audit notice is a critical step. In this e-book, learn the 7 best approaches to surviving an incoming Oracle audit.
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Computer Weekly - 9 August 2022: Eurotunnel's digital journey for the realities of post-Covid travel
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, the travel industry was devastated by the pandemic, but we find out how Eurotunnel is turning to digital to better engage customers in the post-Covid world. We examine the impact of the economic slowdown on the tech giants. And we explain all you need to know about data gravity. Read the issue now.
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A Computer Weekly Buyer's Guide to Hyperautomation and Bots
By: TechTarget ComputerWeekly.com
Type: eGuide
The advantages of bots are only multiplying for businesses across the globe. In this 15-page buyer's guide, Computer Weekly looks at how robotic process automation is evolving, the benefits it brings for coders and the ways artificial intelligence can enhance customer service.
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Computer Weekly – 4 September 2018: Power Play – how GE builds digital into its products
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we speak to Bill Ruh, the head of GE Digital about how the business has changed to focus on customer outcomes following a change in senior leadership. The company is exploring new industries to take its Predix platform such the hospitality sector. We also look at the problems of implementing SAP S/4 Hana.
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The Growing Cost of QuickBooks
By: Citrin
Type: eBook
For businesses that are just getting started, QuickBooks has some obvious benefits— it's inexpensive and it covers the basics. As companies grow, however, they need more than basic accounting software. Making that transition isn't easy.