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At a Glance: Enterprise Mobility-as-a-Service
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Improve customer experience with good customer data
Getting solid data involves a two-way exchange: customers need to be willing to offer their information to get personal service and marketers need to act effectively with that data to justify relinquishing consumer information.
The key to encouraging customers to share their data is to generate loyalty and improve customer experience.
In this e-guide, learn how you can build customer loyalty and improve customer experiences via quality and effective customer data collection and analysis. As a bonus, gain access to how companies like 7-Eleven, Walgreens, and Mazda are improving customer journeys by enabling mobile loyalty programs.
These are also closely related to: "At a Glance: Enterprise Mobility-as-a-Service"
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MicroScope January 2014: A special issue looking at software defined networking
A fresh year brings new opportunities and this could be the time many in the channel consider setting out on the journey to become an MSP or investigate the opportunities around software defined networking more closely. There are also pointers in the issue on just what is happening in the security world as well as an analysis of the rising dominance of the Nordics in data centre provision.
Setting out on the MSP journey
This year could be the point at which many resellers decide they will develop their business to become a managed services specialist and as Amro Gebreel discovers there is plenty of advice available about just what steps should be taken to start to transition to becoming a managed service provider.
A software defined world
Software defined networking is the latest development but as Billy MacInnes finds out there are other software defined options and far from being a threat for resellers this technology could prove to be a source of opportunity and growth in the year ahead.
Data centre growth
The UK has its fair share of data centres but as Jim Mortleman discovers there is a serious challenge coming from the Nordics where they can exploit natural geography and climate to give British and European customers an alternative home for their data.
This issue is sponsored by: Ingram Micro and Micro-P
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Information Security Essential Guide: Strategies for Tackling BYOD
Try as hard as you want - there's no escaping BYOD. Eventually employees or higher ups are going to use their personal devices to connect to your network. Most people are ok with that; 74 percent of those polled say that the benefits of the mobile trend outweigh the risk. But that doesn't mean that you can pay any less attention to device loss, application vulnerabilities, or any of the other problems that BYOD poses for organizations.
Let this e-book from our independent experts be your guide to all things related to mobile security in the face of the BYOD trend. Inside, you'll get helpful insight that will help you understand the ins and outs of mobile device management technologies, how to tackle the problem of mobile application security, and much more. Dive in and get started today.
