Why Hybrid Cloud UC Needs Unified Platform Management
By: Dimension Data View more from Dimension Data >>
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UC service management & provisioning automation guide
By: Kurmi Software
Type: Research Content
As organizations continue to migrate from more traditional hardware-based, on-premises PBX/Unified Communications (UC) systems to cloud-based UC and UCaaS systems, many know little about the landscape and can be daunted by transformation.
This guide can provide you with an in-depth analysis of the current UC market, offering insight into the challenges top companies are facing and how they’re combatting them.
Access the guide to learn more and discover the top UC trends to know for organizational success.
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UC Management: Leader’s Guide for the Digital Workplace
By: Kurmi Software
Type: Analyst Report
To support their digital workplaces, many organizations have adopted a UC management solution.
But what sets one UC management tool apart from the rest? Along with presenting 13 hallmarks of a sophisticated UC management solution—which include efficient user provisioning and the ability to match a business’s work processes—this IDC report:
- Delves into the key objective of such a solution
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Browse the report to explore these insights.
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UC: Why Admin Management Matters
By: Kurmi Software
Type: Analyst Report
48.3% of companies surveyed by Metrigy in 2022 had employed, or were in the process of employing, an administration management platform. This report explores why organizations are leveraging such a platform to overcome common UC-management challenges, like the insufficient provisioning of endpoint devices.
So, how does an administration management platform work? The report highlights 5 components of the tool that can contribute to business success, including ITSM integration and multi-vendor support.
Read on to find out the rest and to unlock 3 tips for guiding the platform-selection process.
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Empower your UC administrative team with Kurmi
By: Kurmi Software
Type: Resource
73% of UC administrators spend half their time each week on MACD (moves, adds, changes, deletes) processes, and 76% are finding errors in the data at least a third of the time. Access this brief guide to discover why many businesses are implementing UC management platforms like Kurmi’s that can help streamline and automate evolving UC needs.
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How integrating UC & the contact center can enhance CX
By: RingCentral
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Integrated unified communications and contact center solutions can break down silos to improve employee and customer experiences. Learn how leading companies like Caliber Home Loans and Akumin are using RingCentral's integrated UCaaS and CCaaS to enhance collaboration and productivity. Read the full analyst report.
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CW ASEAN: Connect your people
By: TechTarget ComputerWeekly.com
Type: Ezine
Unified collaboration (UC) is transforming the way business is done globally. In this issue of CW ASEAN, we take a closer look at how ASEAN enterprises are embracing UC tools, factors that organizations should consider when developing a UC strategy, and the emergence of startups that have been shaking up the marketplace.
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Transforming UC & collaboration with advanced AV solutions: A guide
By: Shure Inc
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Download this white paper for insights on potential gaps in your current UC portfolio, recommendations for how to fill them, and learn from two success cases on how to capitalize on the lucrative AV opportunity.
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4 ways to approach the ISDN & PSTN switch-off
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Take a look through this overview to explore 4 ways to protect your business telephony in the face of the ISDN and PSTN switch-off.
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3 tips for managing hybrid cloud infrastructure
By: Zones, Inc.
Type: eBook
Managing modern hybrid cloud infrastructure is no easy task, especially with the number of apps running in your data center and edge locations set to increase by 300% by the end of 2023. This e-book explores how you can break away you’re your disjointed infrastructure and achieve agility in your hybrid cloud operations. Read the e-book here.
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The growth of cloud-based networking: What to expect in 2022 and beyond
By: TechTarget ComputerWeekly.com
Type: eBook
By upgrading to advanced network infrastructure, firms can deliver mission-critical services through cloud providers and through their own cloud resources. These increased capacity need has seen deployment of optical networking and advanced network solution such as software-defined wide area network (SD-WAN). Read more in our exclusive e-guide.
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IT Channel Guide to the Untapped Audio-Visual Market Opportunity
By: Shure Inc
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With 44% of today’s employees reporting that they’re not satisfied with their communication equipment for teamwork, it has become critical for organizations to invest in workplace communication and collaboration technology. But what exactly should IT leaders be investing in? Browse this white paper to learn more.
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A Computer Weekly buyer's guide to communications as a service
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Type: eBook
As communications needs evolve, organisations must keep pace with the latest services available. In this 15-page buyer's guide, Computer Weekly looks at how we arrived at current-day comms systems, the growing popularity of CPaaS and the advantages of cloud-based offerings in the new normal of hybrid working.
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Analyst insights: How the cloud is transforming UC
By: RingCentral
Type: White Paper
To learn how to bolster your hybrid-work communications strategy, dive into this white paper by President & Principal Analyst of COMMfusion and Co-Founder of BCStrategies, Blair Pleasant.
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UC tools & strategies: 12 reasons you should adopt
By: Sangoma Technologies
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With it being reported that companies who adopt unified communications (UC) tools are seeing a 52% increase in workplace productivity, a 45% spike in efficiency, and a 25% higher profit, it’s no wonder why so many are building their UC strategies. But what exactly are the best ways to do so? Browse this white paper to learn more.
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Connect your phone system to Microsoft Teams: How & why
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Take a look through this overview to discover 6 advantages of a telephony integration for Microsoft Teams.
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CW ANZ: Australian firms connect people in new ways
By: TechTarget ComputerWeekly.com
Type: Ezine
Australian organisations such as BPay are turning to unified communications (UC) to create workplaces where employees operate in a flexible and open work environment. In this issue of CW ANZ, we look at how companies are approaching UC, the state of the market and what organisations need to do to be successful in rolling out UC tools.
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Unified Communication: “It should work as easily as a telephone call!”
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Type: Essential Guide
This article in our Royal Holloway Information Security series explains the security implications of unified communication.
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Jargon Buster Guide to Voice over IP (VoIP)
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In this Jargon Buster, we'll explore some key definitions around Voice over IP, and look at how VoIP fits into the wider unified communications landscape.
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Support for evolving your phone system
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Type: Product Overview
Whether your employees work remotely or in the office, ensuring they can communicate securely and smoothly by phone is paramount for business success. Dive into this overview to check out some products that can bolster your telephony strategy.
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4 steps to simplifying your migration to Microsoft Teams
By: Kurmi Software
Type: Resource
Microsoft Teams continues to transform the hybrid workplace with its multi-purpose communication and collaboration capabilities. Access this resource to learn 4 steps to simplify your migration from your current system to a new Teams environment.
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UC & UCaaS: Assess the market
By: ARG, Inc.
Type: Webcast
The world has changed a lot in the past year, and the way we work has changed with it. These changes have driven enterprises to adopt UC at a rapid rate, and cloud UC – or UCaaS – is seeing more leverage as well. Watch this webinar to explore the trends driving UCaaS, gain clarity on the market and take a look at the future of UC and UCaaS.
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MicroScope's ultimate guide to the digital transformation and emerging opportunities for the channel
By: MicroScope
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The phrase might be one that gets over used at conferences and in pitches but it refers to something that is really happening and to revenue opportunities that are emerging right now. This e-guide will share some of the recent developments in the channel and the latest thoughts about the issue.
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The secret to better communication for educators
By: Sangoma Technologies
Type: White Paper
Today’s education professionals need efficient ways to communicate and interact with parents, administrators, students, and coworkers. However, due to school budget restrictions and other challenges, many educators find themselves unsure of how to proceed. Dig into this white paper to learn more.
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Solving UC-management problems
By: Kurmi Software
Type: Webcast
As they settle into hybrid and remote frameworks, many organizations have found that their proliferating endpoints pose challenges to smooth and effective UC. View this webcast to unlock Metrigy’s research on the topic and to discover an approach to overcoming UC challenges.
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Jargon Buster Guide to Unified Communications
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide we will explore and define some of the key elements of a UC deployment and offer some insight into some of the emerging trends that are changing the way we communicate in our working lives.
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How best to put collaboration tools to work for your team
By: TechTarget ComputerWeekly.com
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This collection of recent expert advice aims to make your quest for the best option a bit easier. Read on and learn the latest on what collaboration tools now offer, including advanced technology like AI and speech recognition.
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Case Study: UC Davis Health Network Upgrade
By: Panduit
Type: Case Study
As technology expands more into healthcare, the advances are coming faster than ever before. With patients having sensors and wearables, to surgical robots and even telehealth, technology is now a necessity. If organizations cannot keep up with the growing demands for connected building systems, they could risk failing. Read on to see why.
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UCaaS 101: Better understand the ins and outs
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Unified Communications as a Service (UCaaS) integrates messaging, video meetings, phones, and more in one cloud platform. Additionally, it can offer enterprise-class security, reliability, and global scalability, and an open API that can enable custom workflows. To learn more, download the full white paper.
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Education leader’s guide to better UC
By: Sangoma Technologies
Type: Product Overview
Between student safety and parental relations, school systems are presented with a handful of unique communication challenges. So, when it’s critical for these areas to be smooth and functional, how can educators ensure that their specific unified communications (UC) needs are met? Browse this guide to learn more.
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UC Management Impact Report: The True Cost of Unified Communications and Collaboration
By: Kurmi Software
Type: Infographic
Today when managing MACDs (moves, adds, changes, deletes) in UCC platforms, 76% of users find an error 1/3 of the time or more, according to a survey of 100 UCC decision-makers. Access this infographic to discover the results of a survey of 100 UCC decision-makers.
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CW Benelux August 2019: Dutch academic seeks the personality behind the cyber criminal
By: TechTarget ComputerWeekly.com
Type: Ezine
There is at least one person behind every cyber attack, but beyond that insight, very little known is about them. Rutger Leukfeldt, senior researcher on cyber crime at the Netherlands Institute for the Study of Crime and Law Enforcement, has been trying to get inside the minds of hackers.
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CW Middle East - Oct-Dec 2019: Saudi banks trial biometrics in ATMs
By: TechTarget ComputerWeekly.com
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Biometric and blockchain technologies are being used in tandem to provide ID verification at Saudi Arabian cash machines.
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5 steps to achieve UC network modernization for hybrid work
By: TechTarget ComputerWeekly.com
Type: eGuide
The enterprise communications and collaboration landscape continues to evolve as organizations shift from remote to hybrid work and as video becomes a critical business technology. Here are five network modernization tips to help you support current and future UC and collaboration needs.
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Updating UC&C for schools: Key steps to know
By: Sangoma Technologies
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Due to outdated phone systems and other unified communications and collaboration (UC&C) technologies, many educators fear that their schools are falling behind.So, how exactly can this be prevented? Tune into this webinar to learn more.
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2023 IT Priorities Study: Healthcare
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Quantifying the Value of FlexPod Converged Infrastructure
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Learn how upgrading your converged infrastructure to FlexPod with Cisco M4 servers and All Flash FAS (AFF) storage can benefit your organization
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Guide to optimizing hybrid meeting room ecosystems
By: Barco
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This e-book explores how to optimize the hybrid meeting room ecosystem for seamless collaboration. It covers essential components like displays, cameras, audio, UC platforms, and content sharing. Read the full e-book to learn how to create an intuitive meeting room ecosystem that unites distributed teams.
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Computer Weekly 19 May 2020: Ocado makes the friendly workplace robot a reality
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we find out how Ocado is making robot-human collaboration a reality. Unified com-munications has become a must-have lockdown capability – we assess the key technologies. And as contact-tracing apps emerge to help deal with the Covid-19 pandemic, we exam-ine the data privacy challenges. Read the issue now.
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MicroScope - January 2020: SMEs and managed services
By: TechTarget ComputerWeekly.com
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In this issue of MicroScope, we look at the channel opportunity in the SME customer base as they look for managed services support, our roundtable discussion looks at the transformative appeal of unified communications, and consider why software development houses are switching to no-code. Read the issue now.
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Computer Weekly 6 August 2019: Using tech to boost staff morale
By: TechTarget ComputerWeekly.com
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In this week's Computer Weekly, we look at the emerging technologies being used to improve employee experience and raise staff loyalty and motivation. The CIO of the Football Association explains how IT is changing the way the national game is administered. And we examine the growing role of AI in preventing cyber attacks. Read the issue now.
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How cabling infrastructure builds meaningful connections
By: Panduit
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As technology continues to improve and become more complex, the demands for resources are growing with it. Whether your business is high-frequency trading, high-performance computing, or AI, compute loads need to be distributed closer to the data at the edge. This means getting your cabling infrastructure correct is critical. Read on to learn why.
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Why SMBs may not have the resources to manage secure connectivity
By: T-Mobile for Business
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What are the key considerations that SMBs should look at to keep employees securely connected and productive when they are out of the office? Find out in this IDC white paper.
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Computer Weekly – 20 March 2018: Where neuroscience meets technology
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we find out how computer scientists are using data, cloud and virtual reality to understand the brain and improve mental wellbeing. We analyse newly published government documents detailing the early problems with Universal Credit. And we look at how AI can help improve cyber security. Read the issue now.
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7 steps to successfully add AV to your UC practice
By: Shure Inc
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The complexities of space design and user behavior in modern hybrid meeting and learning environments require more sophisticated AV conferencing solutions to deliver successful outcomes. This infographic helps you get started on this journey and provides a guide to expanding your offering and in-house AV competencies.
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The impact of compute-intensive workloads on network infrastructure
By: Panduit
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In this white paper, join Cisco and Panduit as they describe some of the trends in data center connectivity and the impact this compute-intensive workload have on cabling and network infrastructure design with corresponding deployment guidelines.
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Master audio for video conferencing: IT provider’s guide
By: Shure Inc
Type: Blog
Due to the rise of online and hybrid meetings, many organizations are continuing to seek out support from IT providers to meet their UC needs. However, some are still struggling to master the audio side of things. So, what are the most effective ways you can remedy these issues? Browse this article to learn more.
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UC & AV: Your Keys to Capturing the Growing Video Conference Market
By: Shure Inc
Type: Blog
With it being predicted that by 2024 only 9% of organizations anticipate that all employees will work in formal office spaces and that 38% plan to have more geographically dispersed offices, it has become clear that hybrid work isn’t going anywhere. Browse this article to learn more.
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Building a business case for UCaaS and CCaaS adoption
By: RingCentral
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Analyst report from highlights RingCentral's cloud phone system as an intelligent choice for businesses, detailing benefits like cost savings, flexibility, and scalability. Read the full report to learn how RingCentral can optimize communications and collaboration.
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2022 European IT Priorities Infographic: Pandemic Impact & Major Trends
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Type: Infographic
In this infographic, based on research from Computer Weekly of over 850 European B2B IT buyers, learn the impact of the pandemic on the future of IT projects. In addition, get an overview on the major trends facing the European market in 2022 such as the cloud first trend and the move to automation.
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2022 UKI IT Priorities Infographic: Pandemic Impact & Major Trends
By: TechTarget ComputerWeekly.com
Type: eBook
Each year, Computer Weekly asks IT decision-makers what projects they have planned for the coming year. The effects of the global Covid-19 pandemic were evident in the 2022 TechTarget/Computer Weekly IT Priorities survey. To find out more about the results of this survey download the infographic here.