You've requested...

Download this next:

Transforming UC & collaboration with advanced AV solutions: A guide

Businesses and educational institutions are increasingly recognizing the need for advanced AV solutions to power flexible work and learning models today and in the future.

The global UC market is booming, fueled in part by the demand for sophisticated conferencing audio technologies to enable more equitable and seamless hybrid experiences in meetings, presentations, and learning.

Download this white paper for insights on potential gaps in your current UC portfolio, recommendations for how to fill them, and learn from two success cases on how to capitalize on the lucrative AV opportunity.

These are also closely related to: "Tips for Presenting to Business People"

  • What to expect in unified communications over the next decade

    When planning for the future of unified communications, most buyers and technology planners are not satisfied with predicting for the year, rather they want to know what the next decade will bring. And the coming decade is expected to be a big one for the world of communications and collaboration.

    This expert E-Guide from SearchUnifiedCommunications.com takes a look at the next ten years and what you can expect from the world of communications and collaboration by the year 2020. Read now to learn how 2020 will usher in feature and function components for IT use, and how the cloud will be utilized more than ever before.

    By hitting submit I authorize Sprint to contact me by phone and/or email with offers and promotions.

  • 6 customer service channels you need to support

    As the number of customer service channels continues to expand, organizations have been challenged to decide which to prioritize. Where should you allocate resources to most effectively engage with current and potential customers?

     

    In this expert e-guide, Scott Sachs (President of the specialized consultancy SJS Solutions) weighs the pros and cons of these 6 main customer service channels:

    • Chat/video chat
    • Phone
    • Email
    • Social media
    • Customer self-service
    • Mobile

Find more content like what you just read:

  • Call Center Tips: Bridging the CEM Chasm

    Check out this expert e-guide with advice from Forrester analyst Art Schoeller, as he explores how to harness social media channels in your call center via an "outside-in" strategy. Read now to learn how to reach all customer touchpoints and achieve 100% visibility into your end-to-end customer interactions.

    Download

  • Is Your Contact Center Ready for an Overhaul?

    Modernizing contact centers isn't easy - it can require a lot of time and money, which is why many organizations are hesitant. This expert E-Guide addresses the difficult question - when is right time to overhaul contact center technology? And how can you ensure that the right technologies are put into place?

    Download

  • The enterprise guide to video conferencing in 2023

    With all the broad technology shifts that have taken place during the pandemic, networked resources have become most vital. With the continued demand for conferencing services, the total addressable market size of communications and collaboration products and services will continue at a fair clip.

    Download

  • Video conferencing security best practices

    The video conferencing tool plays a vital role in keeping employees connected and productive, but it can also become an attack target of miscreants. Here are 11 tips to help enterprises adapt to a video conferencing-enabled workforce and host remote meetings in a secure and private manner.

    Download

  • Video collaboration usage policies should consider user experiences

    Evaluate the pros and cons of video collaboration in this expert e-guide, and discover how businesses can overcome key user experience challenges with the right policies and management tactics.

    Download

  • A Computer Weekly buyer's guide to video conferencing and collaboration

    In this 17-page buyer's guide, Computer Weekly looks at how employers can support a future of flexible working, with video conferencing, collaboration, augmented reality and unified comms technologies all lined up to play a part.

    Download

  • Video Conferencing: Best practices to meet user demand and improve collaboration

    This e-guide discusses best practices to develop plans and policies for video conferencing, ensuring you not only meet user demands and improve collaboration, but also deliver measurable ROI.

    Download

  • Video Conferencing: The Key to Successful DR?

    This E-Guide from SearchNetworking.com describes how businesses of all sizes can benefit from video conferencing technology. View now to learn the increasing role video is playing in not only collaboration and connectivity but also disaster recovery initiatives and maintaining business continuity.

    Download

  • Computer Weekly - 2 February 2021: Business intelligence helps ambulance service's pandemic response

    In this week's Computer Weekly, we find out how one ambulance service is using business intelligence tools to join up datasets to improve its response to the Covid-19 pandemic. Our latest buyer's guide examines video conferencing and collaboration. And we look at the benefits of real-time streaming data analytics. Read the issue now.

    Download

  • Video conferencing standards and interoperability considerations

    Before you can successfully implement a video conferencing system into your enterprise, you must first understand the standards involved to ensure your solution will work with others on your network.  This e-guide uncovers standards and interoperability considerations while also providing migration planning tips.

    Download

  • Video Conferencing Best Practices: Making the Business Case and Key Tips for a Seamless Deployment

    This e-guide discusses key deployment strategies to help unified communications (UC) pros get started. Uncover the physical components of video conferencing systems, interoperability and standards considerations and how organizations should address video management to ensure a solid quality of service (QoS).

    Download

  • MicroScope – July 2020: MSPs lend a helping hand

    In this issue, read about how the Covid-19 pandemic has allowed for managed services players to show their worth, and discover how the use of collaborative tools has made businesses consider how to make conference calls more engaging

    Download

  • Video collaboration: How to prepare your network

    This e-guide reveals the extranet and desktop video requirements that are driving telepresence needs, and also identifies the emerging trends and best practices for videoconferencing available today. Also included, learn how the iPad is becoming a game-changer for some enterprises' video-conferencing strategies.

    Download

  • The Importance of End-User Experience to Video Collaboration Success

    This E-Guide from SearchUnifiedCommunications.com explores how to calculate the value of video collaboration and why measuring end-user experience is so vital.

    Download

  • E-guide: Integrating video conferencing with UC: What you need to consider

    This SearchUnifiedCommunications.com e-guide discusses why video conferencing integration is a logical addition to your UC system and offers best practices for implementation.

    Download

  • Evaluating video conferencing solutions

    Integrating video and unified communications in your enterprise is not an easy task. Access this Technical Guide to view expert advice into creating a viable and effective integration strategy that will support interworking with your existing end points, as well as those to come.

    Download

  • Desktop Video Conference Preparation: 4 Key Steps

    This expert E-Guide discusses what to expect and how to tackle the potential challenges of mobile and desktop video conferences in the workplace.

    Download

  • Video conferencing adoption: Tracking trends and deployment strategies

    Managers are looking for ways to incorporate video conferencing into their unified communications (UC) architectures as adoption continues to grow. This e-guide offers top recommendations and best practices to help you through the video decision process while ensuring quality stays a high priority.

    Download

  • A closer look at video conferencing solutions, technology and vendors

    In order to successfully implement your video conferencing solutions, you must understand the physical components of your system.  This e-guide can help you by uncovering the ins and outs of video conferencing architectures while also providing an in-depth look at solutions, technology and vendors.

    Download

  • Computer Weekly – 9 June 2020: How retailers are staying connected during their coronavirus shutdown

    In this week's Computer Weekly, we look at how the hard-hit retail sector has turned to technology to stay connected during the coronavirus lockdown. Our latest buyer's guide examines best practice in data quality. And we look at how remote working affects software development teams.

    Download

  • Keys for building a better webinar: Slide decks

    While great webinar slides grab an audience’s attention and keep them engaged, too often they just miss the mark. So how can you ensure your presentation hits your overarching goals without overwhelming (or underwhelming) your audience? Access this webinar to learn more.

    Download

  • WAN video conferencing network design requirements for QoS

    This e-guide takes an in-depth look at the critical requirements of the WAN video conferencing network design. Uncover best practices to ensure consistent, high-quality video service delivery across the WAN.

    Download

  • Computer Weekly - 16 February 2021: How Covid-19 has hit IT salaries and job prospects

    In this week's Computer Weekly, our salary survey reveals the impact of the coronavirus pandemic on IT professionals' wages and job security. A potentially deadly cyber attack on a US water plant highlight the risks to critical infrastructure. And we find out how NHS Scotland is using tech to support its vaccine roll-out. Read the issue now.

    Download

  • Top 3 Drivers for Flexible UC Reference Architecture

    This E-Guide from SearchUnifiedCommunications.com offers insight into creating a unified communications architecture that fulfills today's requirements and is flexible enough to adapt to the needs of tomorrow.

    Download

  • Unified communications etiquette guide: What to know, what to avoid

    This e-guide takes a close look at UC etiquette: what you should know and what you need to avoid. Uncover the different types of strategies, applications, platforms and models you’ll need to help your organization streamline business processes with collaborative communications.

    Download

  • Key tips for coaching your webinar speakers

    Nobody likes a dull webinar. Regardless of how exceptional your content is, if your presenter is boring or lacks confidence when conveying his or her message, your audience will eventually tune out. There goes your ROI! So, what should marketers do in advance of a speaking engagement? Tune in to this webinar to learn more.

    Download

  • Why polls are the key to engaging your webinar audiences

    One of the most significant advantages of webinars is the ability to interact with your audience while sharing your message. But nobody wants to watch a static screen without the opportunity to participate. So, what’s the best tool a presenter can use to engage their audience? Tune into this webinar to learn more.

    Download

  • MicroScope – September 2020: Reach out to resellers

    In this issue, discover how the channel is making sure the human touch is maintained during the pandemic, with insight into how closer bonds can be developed and on how to maintain productivity. Also read about 'hybrid working' is set to shape the future of the workplace

    Download

  • Build a better webinar: Storytelling & scripting

    The best webinars tell a clear and concise story that captures an audience’s attention. You may be a seasoned presenter, but do you use the elements of good story telling to connect emotionally with your audience? Watch this webinar to learn more.

    Download

  • Build a better webinar: Navigating a question & answer

    The best live webinars give viewers access to quality information while directly connecting them with experts in real time. But when it comes to the question and answer (Q & A) portion, even experienced presenters can go off the rails if they aren’t properly prepared. Tune into this webinar to learn more.

    Download

  • Maximizing marketing ROI with derivative content

    Getting the most out of content is crucial for marketing organizations to deliver the most value to their audience. But generating and distributing high-quality content across an increasing number of channels is challenging, especially if you’re operating with a reduced team or budget. Tune into this webinar to learn more.

    Download

  • Tips for building a better webinar: Visualizing data

    Webinars help build a solid audience, nurture relationships, and increase brand awareness. But, when presenting a complicated, dense, or downright dry topic, how can you make it appealing and eye-catching instead of text-heavy and dull? Access this webinar to learn more.

    Download

  • Build a better webinar: Improving panel moderation

    Effective panel presentations are an essential tool for B2B marketers. But, moderating panels is not as easy as it seems: staying engaged with the audience, keeping the conversation going, asking questions, managing slides, incorporating audience questions … it can get complicated, fast. Access this webinar to learn more.

    Download

  • Mobile Web 2.0 - opportunities in advertising and presence-based services

    The mobilisation of Web 2.0 is fostering new partnerships and rivalries throughout the value chain.

    Download

  • Pitfalls & wins in using generative AI in your marketing tactics

    Leveraging generative AI in your marketing efforts can present both challenges and successes. To learn about those outcomes, tune into this webcast for insights from TechTarget’s SVP of Audience Operations.

    Download

  • Practical tips on how to engage and connect with modern IT buyers

    Tune into this TechTarget webinar for insights from IT pros and IT marketers across EMEA, and find out how IT buying teams move and research throughout the buy cycle... and how to connect with them.

    Download

  • Build a better webinar: Crafting talking points

    Clear and succinct communication is an art, especially when it comes to live webinars. You may be an expert in your field, but do you present your content in a way your audience can actually understand? Watch this webinar to learn more.

    Download

  • Prepare your webinar presenters & speakers like a pro

    Even experts can panic when the cameras start rolling. A poor presenter can ruin great content, so how do you prep your speakers (or yourself) to handle the ins and outs of being on a virtual stage? Tune into this webinar to learn more.

    Download

  • Audience engagement: How to be more interactive

    Webinars should be a crucial part of any marketing strategy. In order to effectively engage buyers, content creators need to take a more interactive approach to deliver a meaningful webinar. Tune into this webinar to learn more.

    Download

  • B2B marketer’s guide to better understanding your audiences

    Due to a variety of new technology and tools, marketing teams now have 360-degree view and insights into their audience. However, those insights mean nothing if you don’t know to utilize them to efficiently drive growth. So, how can you best decode audience behavior? Read through this guide to learn more.

    Download

  • Amplifying your webinar reach with social media

    Access Amplifying Your Webinar Reach with Social Media for tips on how to effectively utilize social content before, during, and after your webinar to create a scalable social media promotion plan that improves the ROI of your webinar programs.

    Download

  • System and Organization Controls (SOC) reports: Understanding the differences

    System and Organization Control (SOC) reports are valuable tools for organizations to help build trust in their security and controls posture. Access this guide to learn key differences among the 5 SOC reports offered by Coalfire to help you understand the purpose of each report type and how it benefits a particular audience.

    Download

  • Using Empathy to Create More Valuable Content

    When seeking outsourced content creation assistance, 41% of marketers rank finding partners that can empathize with their audience as a top challenge. Empathy drives engagement; so, how can you integrate more of it into your organization’s content for B2B buyers? Find tips in this 13-page e-book by TechTarget’s Enterprise Strategy Group (ESG).

    Download

  • Build a better webinar: Recruiting and prepping speakers

    To produce a successful webinar, you need an effective speaker. However, presenting key information in a clear, concise, and engaging way can sometimes be easier said than done. Access this guide for essential tips and tricks for prepping and recruiting your webinar speakers.

    Download

  • What to do when 58% of IT professionals won’t attend live events

    Take a look at this TechTarget infographic for the essential tips and tricks for developing engaging content in a digital-first era.

    Download

  • Build a better webinar: Audience engagement

    As B2B marketers, we find ourselves fighting for market share at a time when it’s harder than ever to keep audiences captivated. Distractions are everywhere. How can you ensure your content doesn’t get lost in the crowd? Watch this webinar to learn more.

    Download

  • Build a better webinar: Creating engaging titles

    B2B marketers are always looking for ways to boost the success of their webinar programs. But, especially during promotions, is there a trick to capturing your audience’s attention as quickly as possible? Tune into this webinar to learn more.

    Download

  • The Central Role of CX Modernization in Enabling Business Agility

    Hear ESG analysts’ perspective on CX in this ESG infographic, wherein they highlight the top 3 barriers preventing companies from improving CX, how to strategically allocate budget for CX tech investments, and more.

    Download

  • Key steps for ensuring success during your live webinar

    You've spent weeks preparing for your webinar and done most of the heavy lifting before your go-live day. Now it's show time! Ensuring everything goes smoothly during your webinar is key to delivering a positive and engaging audience experience. Browse this e-book to learn more.

    Download

  • Build a Better Webinar: Landing Pages

    In this episode of BrightTALK’s Build a Better Webinar series, you’ll learn about developing effective landing pages to combine the lead gen power of your webinars with the functionality of your website. You’ll also gain best practices you can use to embed your webinars and maximize traffic on your company site. Tune in to learn more.

    Download

  • XDR: Critical technology for the state of cybersecurity

    With digital infrastructure expanding and cloud technology continuing to gain traction, the tempo of the security symphony is increasing, as the increased complexity of these modernizations have led to greater risk. Extended detection and response (XDR) solutions present a potential answer to this uptick in risk. Read on to learn more.

    Download

  • Creating effective webinars: Marketing leader’s guide

    Every marketer must create a B2B content mix that drives authentic connections with their core buyers. But, doing this is easier said than done. How can you understand your audience’s priorities and speak to their needs with content that stands apart from the rest? Watch this webinar to learn more.

    Download