BPM Quarterly eZine: BPM in the cloud: Reaping rewards, avoiding pitfalls
By: IBM View more from IBM >>
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Making the most of social, SaaS, cloud, mobile and more
By: SearchContentManagement
Type: eGuide
Critical factors such as social media, mobile, and cloud are dramatically reshaping the case management landscape. And they’ve helped reveal plenty of new applications and opportunities for the approach.
In this e-guide, ebizQ.com Site Editor Anne Stuart takes a multi-faceted look at the use of collaboration and social networking strategies and tools for case management. Gain a big-picture introduction to collaboration and related trends, including insights from several industry thought leaders.
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RPA vs. BPM: How are they different?
By: ComputerWeekly.com
Type: eGuide
Robotic process automation and business process management are complementary partners in driving digital transformation initiatives. RPA has received a lot more publicity in recent years, but BPM is an essential discipline and a key enabler in scaling RPA projects.
RPA differs from BPM in several ways, but most significantly, RPA automates a specific set of tasks while BPM determines what tasks to automate and the steps needed to eliminate and consolidate those tasks.
In this e-guide, we look into the main differences between these process-oriented initiatives and how they can complement each other when planning, automating and improving key business operations.
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New generation Business Process Management meets Agile and AI
By: ComputerWeekly.com
Type: eGuide
Business Process Management, as a discipline, stems from operations management, which itself goes back to the assembly line production associated with Frederick Taylor, and his “scientific management” principles enunciated at the turn of the twentieth century.
In its IT-centric guise, it’s been developing since the mid-2000s, and, more recently still, has been influenced by agile software development techniques, and the renaissance of artificial intelligence/machine learning.
BPM is, fundamentally, according to TechTarget’s Whatis.com “a systematic approach to making an organization's workflow more effective, more efficient and more capable of adapting to an ever-changing environment”, and is often a point of connection between IT and lines of business.
The lead article here explores how artificial intelligence and automation are making inroads into the business processes of legal work, but are also more likely to support than displace lawyers and will draw IT more into legal service delivery.
One of the suppliers strongly associated with BPM is Pegasystems, and here its chief technology officer argues that, although AI has been over-hyped, there is a rational core to it that can prove to be of business value.
In another guest blog post, Gal Horvitz, CEO, PNMsoft contends that AI will revitalise BPM, as improving customer experience, rather than just process optimisation, becomes more and more of a business imperative.
Elsewhere in this e-guide you will find supplier Celonis arguing for the value of process mining, blockchain posited as an engine for a new generation of business applications, and an argument for the universal application of the principles of “agile” in government.
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RPA usage within the government? It makes more sense than you might think.
By: UiPath
Type: Case Study
While the public sector sometimes has the reputation of being slow to adopt cutting-edge technologies, the fact of the matter is that they often stand to gain more from the innovative use of tech. Read on to learn more about how RPA can fit into the public sector, reducing costs and time lost on menial tasks.
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Improving legal department workflow with RPA
By: UiPath
Type: White Paper
Legal divisions are often saddled with tedious tasks, necessary for compliance, that they end up performing manually. Automation can help improve this process and ensure law firms spend time doing more valuable tasks, but it can be hard to choose the right automation program. Read on to learn more about automation in the legal sector.
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Top RPA vendors, ranked and compared
By: UiPath
Type: Analyst Report
Inside this 38-page Gartner Magic Quadrant report, take a closer look at the market forces causing RPA technology to surge in popularity. Then, see how the top enterprise RPA vendors on today’s market stack up against one another in terms of machine learning capabilities, pricing, governance features, and more.
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A Computer Weekly buyer's guide to Automating business processes
By: ComputerWeekly.com
Type: eGuide
Automating business processes can save time and money. In this 15-page buyer's guide, Computer Weekly looks at how BPA can expand into new areas, the opportunities artificial intelligence has to offer and why it's so important to assess what's working optimally.
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A Computer Weekly buyer's guide to Automating business processes
By: ComputerWeekly.com
Type: eGuide
Automating business processes can save time and money. In this 15-page buyer's guide, Computer Weekly looks at how BPA can expand into new areas, the opportunities artificial intelligence has to offer and why it's so important to assess what's working optimally.
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RPA bots compared: Unattended vs. Attended vs. Hybrid
By: ComputerWeekly.com
Type: Infographic
Robotic process automation (RPA) bots can be divided into three modes -- unattended, attended and hybrid -- depending on how they operate within the enterprise. In this infographic, we compare the main similarities and differences between the three modes and examine how organizations can benefit from each of them.
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Attended vs. unattended vs. hybrid RPA
By: UiPath
Type: White Paper
When deploying an RPA, it’s essential that you choose the right kind for your use case: either attended, unattended, or hybrid. Keep reading to learn more about what variables distinguish these different flavors of RPA from each other.
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How RPA and IT compliance intersect
By: UiPath
Type: White Paper
One of the main appeals of Robotic Process Automation (RPA) is since these software bots are not human, they don’t err in the same ways. While it may be tempting to think that an RPA system means IT will have less security issues to worry about, that’s not always the case. Read on to learn more about RPA and IT compliance.
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How RPA and machine learning work together in the enterprise
By: ComputerWeekly.com
Type: eGuide
More enterprises have adopted RPA functions to automate rote, repetitive tasks, but sometimes they need more capabilities. Enter machine learning functions and the result is "intelligent automation" which, unlike RPA, can learn and adapt.
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Why virtual agent technology is here to stay (and why you care)
By: Serviceaide
Type: White Paper
The availability of AI, machine learning, and natural language processing is changing the way organizations operate. All of this, magnified by customer expectations for on-demand self-service options, is putting virtual agents at the forefront of business operations. Open up this white paper to learn why you may want to jump on the VA bandwagon.
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How to achieve F&A excellence using automation
By: Serviceaide
Type: White Paper
Finance and accounting (F&A) is a significant source of operational innovation and competitive differentiation in sectors like retail, logistics, or automotive manufacturing, but legacy systems and processes can hold many organizations back. Open up this white paper to see how RPA can help.
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Case study: Technology cyber scouting
By: Ezassi
Type: Case Study
A global product manufacturing company was looking for a new technology to deliver to their customer-base, but didn’t want to follow the same processes they always used. Open up this case study to see what solutions they implemented to solve this challenge, as well as results realized from this change.
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An automation strategy that drives long-term transformation
By: ServiceNow
Type: White Paper
Business process automation isn’t solely made of RPA initiatives; effective automation combines RPA with process discovery tools, low code platforms, business rules engines, and intelligent business process management. Read this ServiceNow white paper to learn how automation and humans can compliment each other and drive digital transformation.
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RPA vendor evaluation: Strengths, cautions, and more.
By: UiPath
Type: Research Content
Access this Magic Quadrant report to uncover a thorough evaluation of the leading enterprise vendors in RPA to help you make the best choice for your organization’s needs.
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Uncovering the power of UiPath’s automation platform
By: UiPath
Type: Analyst Report
Download this report from to uncover key insights on how UiPath’s automation platform is working to improve productivity, reduce errors, and accelerate data migration projects, all enabled by RPA.
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E-Guide: The future of self-driving cars
By: Rescale
Type: eGuide
While self-driving cars show the promise of the future, the automotive sector is not quite there yet. Open up this exclusive E-Guide to explore the tests that manufacturers and firms conduct to ensure the safety of self-driving cars, and take a look at BMW's latest quantum challenge for the automotive sector.
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Computer Weekly Buyer's Guide: Identity and Access Management
By: ComputerWeekly.com
Type: eGuide
When used effectively, identity and access management can streamline business processes. In this 17-page buyer's guide, Computer Weekly looks at the challenges it can bring largecompanies, the implications of cloud and how to pick the right service for your firm.
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Infographic: 5 benefits of RPA
By: ComputerWeekly.com
Type: Infographic
Although hard data on the benefits and drawbacks of robotic process automation (RPA) vary from study to study, some aspects are constantly mentioned by companies that have successfully deployed RPA. From reducing costs to boosting productivity, here are five ways enterprises can improve their business processes through robotic automation.
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A Computer Weekly e-Guide to IAM
By: ComputerWeekly.com
Type: eGuide
We dive straight into the importance of Identity and Access Management and its importance in modern day IT. We also take a close look into how it can bolster companies' compliance and will be running you through the do's and don'ts of taking interviews about IAM.
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10 top artificial intelligence certifications
By: ComputerWeekly.com
Type: Infographic
Artificial intelligence (AI) is on track to be the key technology enabling business transformation and allowing companies to be more competitive. Learning about and understanding AI can set individuals on the path to promising careers. In this infographic, we share 10 top certifications and courses to help you succeed in a future powered by AI.
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A Computer Weekly e-Guide to IAM
By: ComputerWeekly.com
Type: eGuide
We dive straight into the importance of Identity and Access Management and its importance in modern day IT. We also take a close look into how it can bolster companies' compliance and will be running you through the do's and don'ts of taking interviews about IAM.
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Is proving short-term unified communications ROI really necessary?
By: SearchSecurity.com
Type: eGuide
This expert E-Guide takes a close look at the different ways ROI can be determined. Uncover how UC is being justified in organizations, how to take full advantage of its benefits and what you can expect from UC in the future.
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How to stay ahead in the increasingly automated business world
By: UiPath
Type: White Paper
Automation is becoming a bigger part of the world every day, and at this point your business should be asking itself: “Are we ready for this new era?” Read on to learn why prioritizing automation can keep you from becoming the next Blockbuster, and how you can put your enterprise at the forefront of innovation.
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Why integration and automation are two sides of the same coin
By: ComputerWeekly.com
Type: eGuide
For a while now, organisations have been approaching integration and automation separately. But according to Allan Teng, Workato's managing director, that should not be the case. In this interview, learn about Workato's integration-led approach towards automation and why it makes sense for organisations.
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What is the Great Resignation?
By: Netrix
Type: eGuide
Learn about the Great Resignation, what’s driving it, and how to retain employees amid this phenomenon, in this eGuide.
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CW Innovation Awards Telecommunications Winner: Telekom Malaysia
By: ComputerWeekly.com
Type: eGuide
Telekom Malaysia has been driving automation efforts across the company, not only to serve customers more efficiently, but also to improve a slew of back office functions. Learn more about why they are the telecommunications project of the year.
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Bad bots make up a quarter of APAC's web traffic
By: ComputerWeekly.com
Type: eGuide
Bots that run automated tasks have been responsible for stealing personal information among other malicious activities in the Asia-Pacific region, study finds.
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Streamline hospitality with RPA
By: Serviceaide
Type: White Paper
This paper looks at 9 use cases for automating hotel processes and offers up some key benefits of implementing RPA in hospitality. Click in now to start discovering the power of RPA for improved customer service.
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How knowledge management strengthens business effectiveness
By: Serviceaide
Type: White Paper
An integrated knowledge management process is a large contributor to business success – integrating into all areas of the organization to enable productivity and provide information for critical decision-making. Open up this white paper to learn more about knowledge management and how to implement it into your organization.
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Enterprise Service Management That Never Stops Learning
By: Serviceaide
Type: Data Sheet
Open up this data sheet to take a look at the Serviceaide Complete Service Solution – an AI-based platform combining advanced ML, conversational AI, and NLP to create an enterprise service management system that is always learning.
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HR: Focus on people, not paperwork
By: Serviceaide
Type: White Paper
Research shows that more than 50% of HR tasks goes toward manual, repetitive tasks. This paper discusses how automating those tasks with RPA can help create a more people centric workplace with greater satisfaction and productivity.Open now to learn more.
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Ezassi case study: Consulting firm
By: Ezassi
Type: Case Study
A global management consulting firm in the defense industry was seeking to understand the current state of employment satisfaction among cybersecurity professionals, but their traditional scouting attempts were unsuccessful. Open up this case study to see how Ezassi was able to help the firm with their dilemma.
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Ezassi case study: Helen of Troy Health & Home
By: Ezassi
Type: Case Study
In this case study, see why Helen of Troy spoke with Ezassi to implement a complete innovation management software solution, and learn how you can do the same in your organization.
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What is Innovation White Space R&D? Click to find out
By: Ezassi
Type: Infographic
What is Innovation White Space R&D and how can innovation management software address these challenges? Check out this infographic to find out.
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8 technology landscaping uses in innovation software
By: Ezassi
Type: Infographic
By tapping into a larger data set, your organization can source solutions, focus on more targeted ideas, and utilize trending data to make effective decisions moving forward. Open up this infographic to learn about the top eight uses for Technology Landscaping analysis, benefits, and functionality.
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Infographic: Innovation solutions workflow
By: Ezassi
Type: Infographic
Innovation solutions use technology to support and dispatch new services for organizations. Open up this infographic to explore the innovation solutions workflow from Ezassi, and learn how you can get started in your organization.
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Technology scouting vs. technology landscaping
By: Ezassi
Type: Resource
Click into this resource to take a look at technology scouting and technology landscaping, how they differ, and why you might need both in your organization.
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The challenges of open innovation (and how to address them)
By: Ezassi
Type: White Paper
In the past few years, there has been a significant increase in the numbers of organizations initiating active open innovation programs. While there are many benefits to these programs, there are key challenges that need to be addressed. This paper examines those challenges and outlines how the use of web-based software tools can address them.
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Ezassi case study: Pharmaceutical external innovation management
By: Ezassi
Type: Case Study
One global pharmaceutical company sought an innovation platform to promote technical challenges and secure and protect innovation discoveries and submissions. Open up this case study to see why the company turned to Ezassi to handle their innovation requirements, and uncover the results from that move.
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Innovation management software: Client testimonials
By: Ezassi
Type: Resource
Ezassi’s innovation management software is focused on the success of their client’s innovation programs. In this resource, hear what five customers have to say about the software, and figure out if it’s the right fit for your organization.
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Eliminate busywork with RPA. Here’s how.
By: UiPath
Type: eBook
A recent study found that employees spend less than half of their workweek doing the work they were actually hired for, leading to worker dissatisfaction. Open up this eBook to take a look at how robotic process automation (RPA) can help eliminate the extra busy work and free up employees to focus on the job they were hired to do.
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Automation: Busting the myths wide open
By: UiPath
Type: White Paper
Download this white paper to unveil the skepticism around adding robots to the workplace and watch as those myths are busted wide open as companies share how automation improved their business processes and the employees experience.
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Study: RPA’s ties to business success
By: Hyland
Type: Research Content
RPA is advanced software typically used to enhance an organization’s automation strategy. To understand the level of adoption and interest in RPA, Frost & Sullivan conducted a new survey of over 400 IT and business decision makers. Open now to uncover key takeaways from the survey, all by the numbers.
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The great RPA debate: Do robots really impact jobs? Open to find out.
By: UiPath
Type: eBook
Ever since robotic process automation (RPA) came on the scene in the early 2000s, the number one fear has been its impact on jobs. Jump into this eBook to take a look at RPA’s actual impact on jobs in various industries over the past 20 years, as well as real stories from organizations on how they use RPA in their daily job functions.
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How RPA analytics help drive better business outcomes
By: UiPath
Type: White Paper
RPA adoption and growth can be negatively influenced by a lack of analytical insight into RPA deployments by both users executing it and business leaders questioning its impact on business goals. This white paper aims to bridge that gap, covering RPA analytics, the capabilities of RPA for automation-focused businesses and more.
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It’s time to automate business processes: Explore why and how inside
By: UiPath
Type: White Paper
This white paper explores why automation is so critical to businesses right now, as well as tips for how to find the right automation projects for maximum impact. Dive in to take a look at how to determine what to automate, employee change management and more.
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RPA providers, ranked. Who will come out on top?
By: UiPath
Type: Research Content
In this 25-criterion evaluation of RPA providers, Forrester identified the 14 most significant ones and researched, analyzed, and scored them. This report shows how each provider measured up to help enterprise architects select the right one for their organization’s needs. Open now to get started.
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RPA and automation use cases in HR
By: UiPath
Type: White Paper
Inside this guide, uncover the automation opportunities within common HR functions, and learn how to take the precursory steps towards enhancing your HR team’s capabilities through RPA.