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Capturing Value from Patient-Centered Care

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Secure texting: The next great healthcare communications frontier

The lack of secure texting and communications is a primary factor in healthcare data risk. It is also a quick way for a hospital or healthcare organization to find itself in violation of HIPAA compliance, with swift and costly implications. 

In this expert e-guide, learn why the first step to secure communications technology (like texting) is convincing leaders and clinicians to recognize the risks to health data. 

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  • Back to the Basics, Other Payment Integrity Strategies Post-PHE

    Fraud in healthcare isn’t as black and white as in other industries, so providers need a comprehensive payment integrity strategy after the COVID-19 public health emergency.

    The back-to-the-basics approach is fitting after the expiration of the PHE, especially considering hospitals and physicians have both seemed to develop workflows and manage capacity better than they did early on during the pandemic. 

    Download the article to continue reading. 

  • Recognizing the Effects of the Healthcare Cyberattack on Providers

    Change Healthcare suffered a cyberattack on February 21st at the hands of the notorious BlackCat/ALPHV ransomware group, forcing it to take its systems offline.

    As the sector enters the second week of outages, operational disruptions and cash flow problems persist, with no timeline for when Change Healthcare, which is part of Optum and owned by UnitedHealth Group, will bring its systems back online.

    For providers, that has meant delays in processing claims for payment, which represents a key revenue source for hospitals and independent practices alike. Patients have also felt the effects of this attack, as cost estimation services remain unavailable and some patients are unable to get their prescriptions or have to self-pay for medication

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