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Computer Weekly 6 September 2011: Download the latest issue of the UK’s leading technology publication, featuring the news, analysis and opinion that matters to IT decision-makers
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Technology industry at the cross-roads: Transforming quote-to-cash operations
This report from PwC, highlights the urgency for technology companies to reinvent their existing operating models to meet the fast-changing buying process, sales cycles and customer demands driven by the proliferation of mobile, social and the cloud.
Customer experience is being shaped by the likes of Apple, Amazon and eBay, which tracks consumers wherever they enter the browse/buy/use cycle, identify their purchase history and buying patterns and tailor their offerings accordingly.
To compete in this new reality, PwC has defined the ‘quote to cash’ operations model – a necessary transformation for tech companies of their existing business and operating models.
The report outlines the roadmap for companies to transform their quote to cash operations (which touches every function of a company) and provides a benchmark of the performance spectrum of leaders, laggards and the mainstream.
Click on the button below to download this report
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Computer Weekly – 27 March 2018: The desktop is changing
In this week’s Computer Weekly, corporate PCs haven’t changed much in 20 years – as use of Chrome OS grows, we ask if IT leaders are ready for a different approach. Theresa May said Brexit will mean the UK leaving the EU digital single market – does this mean a return to roaming charges? And we look at the latest developments in the leading versions of Linux. Read the issue now.
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Focus: Mobility, virtualisation and desktop
CIOs are now accustomed to letting employees access company information on their mobile phones and tablets, and using these devices to carry out business-critical tasks on the go. But that wasn’t always the case.
Not that long ago, many IT leaders scoffed at the idea of letting their staff store and access commercially-sensitive information in this way because of credible concerns about what would happen to their data should the device be lost, stolen or hacked.
Since then, mobile security technologies have come on leaps and bounds, but enterprises have also turned to virtualisation to protect their data, and ensure their infrastructure can cope with the growing number of end-points connected to it.
In this e-guide, we share details of how mobility and virtualisation has helped organisations in the publishing and manufacturing industries meet their business objectives, while taking a look at some of the broader industry trends playing out in these technological areas.
