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How to use Email, SMS, MMS, and PIN Messaging

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E-guide: Taking full advantage of the benefits of mobile unified communications: Best practices

Unified communications (UC) has the ability to bring many benefits to your organization, one of them being to extend enhanced communication capabilities to mobile users.  But, mobile UC sits between two complex topics – mobility and UC.

This SearchUnifiedCommunications.com e-guide focuses on the applications, technologies and benefits of mobile UC, exploring how you can get started today.

These are also closely related to: "How to use Email, SMS, MMS, and PIN Messaging"

  • eGuide: Information Security - Buyer's Guide to Messaging Security

    Protecting messaging services (e.g., email, instant messaging, texting) is an important part of any business messaging strategy. Vulnerabilities abound when you allow messaging traffic for delivery over the Internet. Messaging system administrators are charged with preventing data leaks, warding off system attacks such as spam, and guarding against malicious programs. Messaging security tools provide protection against spam and phishing, malware (both embedded and as attachments), as well as provide privacy policy enforcement (e.g.,encryption for transport) to ensure compliance and data protection.

     

    Choosing a solution requires looking at messaging security from two important aspects: the type of messaging security: perimeter security and message security; and the delivery of the service: on-premise or SaaS. The scope of this guide will focus on email security although many of these concepts will also apply to other types of messaging.

  • Mobile messaging is the key to connecting communities

    Few could have envisioned the global success of SMS (short message service) when the first text message was sent in 1992. SMS has crossed network and technology boundaries, and continues to find new applications, as well as providing inspiration for industry innovation as IP (Internet Protocol)-based messaging builds momentum. Mobile IM/Presence and mobile email are two such examples and are considered as emerging, but nevertheless ‘core’ mobile messaging applications. The influence of IP and mobile Web technologies, including WAP (wireless application protocol), on the mobile messaging market is significant. Certainly, the future success of emerging IP-based mobile messaging mediums will depend largely on how they are inter-woven with existing services and standards, and interact with the new channels created by VoIP and social Web-based communities – i.e. the ‘in-mail’ and ‘public messaging’ mediums of Web 2.0.  Other P2P (person-to-person) mobile messaging channels, such as Voice SMS and video, offer a way to create added value and an improved user experience. The same can be said for the network address book and PIM (personal information management). These messaging-related VAS can help MNOs combat falling ARPUs, the commoditisation of voice and SMS, and subscriber churn. Meanwhile, MMS (MultiMedia Messaging Service) continues to make headway in the consumer P2P market, but is finding more significant success as an enabler of mobile advertising and thus, ad-funded messaging tariffs

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