You've requested...

Online Trial: Rational System Architect

By: IBM View more from IBM >>

If a new window did not open, click here to view this asset.

Download this next:

Cutting down on alert fatigue with a new monitoring strategy

By: Datadog

Type: Case Study

Alert fatigue is a very real thing. Many technical teams routinely receive alerts that don’t actually require immediate attention. Perhaps there was a time when these alerts were necessary, but today they are mostly just distracting noise.

Read this case study to learn how one organization has developed a new performance monitoring strategy that can deliver only the most meaningful and actionable information to your team without the constant flagging of events that don’t really require your attention.

These are also closely related to: "Online Trial: Rational System Architect"

  • Cover

    Download

    ITIL 4 adoption: 10 mistakes to avoid and 10 steps to follow

    By: ServiceNow

    Type: eBook

    Many common mistakes in an ITIL adoption start with undereducated IT professionals who do not fully understand what ITIL is and how it should be used.

    Because of this, it is crucial to educate the organization on ITIL 4 and what it takes to plan an ITIL adoption.

    Open up this eBook to take a closer look at 10 mistakes to avoid, plus, 10 planning and easy implementation steps to follow for a seamless ITIL 4 adoption.

  • Cover

    Download

    4 steps to operational resilience

    By: ServiceNow

    Type: White Paper

    Operational resilience is defined as ‘the ability of an organization to continue to serve its customers, deliver products and services, and protect its workforce in the face of adverse operational events by anticipating, preventing, recovering from and adapting to such events.’

    View this white paper to learn the 4 steps to practice operational resilience:

    1. Anticipate
    2. Prevent
    3. Respond and recover
    4. Adapt

Find more content like what you just read:

  • Digital transformation: Beyond the buzzword

    By: OneNeck IT

    Type: White Paper

    What does digital transformation entail for those IT teams working in the trenches of business tech? Dive inside this white paper to learn some the common challenges that accompany digital transformation – and conversely, the challenges that actualized digital transformation goals can help solve.

    Download

  • Expand service management strategies to the rest of the business: Here’s why

    By: Serviceaide

    Type: White Paper

    ITSM strategies grow more and more efficient thanks to steady adoption of key Agile and DevOps principles. Dive into this white paper to learn how enterprise service management tools can impact other areas of the business – not just IT.

    Download

  • 5 best practices for resilient, reliable , remote IT services

    By: ServiceNow

    Type: White Paper

    Eliminate backlogs and fire drills once and for all. Download this eBook covering best practices for separating incidents from service requests, providing self-service options, and delivering anywhere, anytime access, tracking assets automatically, consolidating redundant applications.

    Download

  • How to squeeze the most ROI from your strategic initiatives

    By: ServiceNow

    Type: eBook

    Maximizing ROI from strategic IT initiatives is a top digital transformation goal. This eBook offers insights on how to plan and execute a successful IT business management effort. Open now to learn more.

    Download

  • AI-powered virtual agent: 5 reasons to invest

    By: Serviceaide

    Type: Webcast

    Watch this brief video to explore the top 5 reasons for making virtual agent adoption a priority in your organization today.

    Download

  • IT managed services: What to know before you buy

    By: Techtarget

    Type: Resource

    Like most IT purchase decisions, managed services are not a decision to be taken lightly. That's where this guide will help. Access your copy of this exclusive "Before-You-Buy" Guidebook on IT Managed Services to get a closer look at the latest market factors to consider before signing off on new IT management services.

    Download

  • SaaS vs. On-Premises ITSM: 6 comparison points

    By: Serviceaide

    Type: White Paper

    While IT service management (ITSM) was born and raised in the data center, SaaS-based ITSM platforms can deliver features on-premises infrastructure simply can't. Click inside to see how on-prem and SaaS ITSM hosting options stack up when compared head-to-head on factors like security, cost, efficiency, and more.

    Download

  • Modern Infrastructure e-zine CIO edition: Managing the next-generation data center

    By: SearchCIO.com

    Type: Ezine

    This special CIO edition of Modern Infrastructure e-zine demonstrates how today's data center technologies are fully intertwined with business strategies. Read now to uncover why CIOs should be considering cloud computing and data center transformation as a business issue first, and a technology issue second.

    Download

  • Make your chatbot or virtual agent a trusted IT security partner

    By: Serviceaide

    Type: White Paper

    Explore how a virtual agent can be an effective part of your IT team and security strategy in this white paper.

    Download

  • Intelligent virtual agents: Must-have features

    By: Serviceaide

    Type: Resource

    Having an intelligent virtual agent to solve end users’ issues in a timely manner is more important ever amid the increase of remote work. In this infographic, explore some of the key features to look for as you select your AI-powered, purpose-built virtual agent.

    Download

  • Big 3 IT budget challenges solved

    By: Service Express

    Type: White Paper

    Discover the three biggest budget challenges that IT leaders will inevitably come face-to-face with today – and learn how to counter them.

    Download