Hitachi IT Operations Analyzer Software
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Object storage draws on metadata capability
By: Cleversafe
Type: eGuide
Although object storage remains a common choice for cloud storage, other object characteristics, including users’ ability to define metadata, offer advantages in a wide range of other use cases. So, what else can object storage do for you?
In this guide, Ellen O’Brien – the Executive Editor for SearchStorage.com – discusses how object storage is in high-demand for archiving and analyzing big data. Discover how metadata capabilities are propelling object storage beyond cloud storage and into a number of new and exciting use cases.
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Improved storage efficiency: Achieving faster provisioning and finer controls
By: Dell Technologies
Type: Analyst Report
Successful businesses use data-driven decisions to improve operational efficiencies. But to get the insights they need, they need to run high-speed analytics on high-volume datasets, all while reducing total cost of ownership (TCO) and meeting sustainability goals.
A cost- and energy-efficient storage solution is one way of resolving many of these challenges.
To explore available options, Prowess Consulting compared two storage platforms: the Dell PowerStore 1200T solution and a product from a top competitor.
Download this analyst report to discover how data-efficient storage platforms can help you require fewer drives, less administration time, and less power to store the same amount of data.
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Meta-analysis: 70% reduction in HAPI incidence across 19K+ patients with this monitoring system
By: Smith + Nephew
Type: White Paper
This meta-analysis tracks results across eight studies covering more than 34,711 patients, 19,136 of whom were monitored using the LEAF◊ Patient Monitoring System.
See the huge impact the system made on protocol adherence and incidence of pressure injuries.
- 1 randomized controlled trial
- 7 conference abstracts
- Study results included both clinical and health economic data
The LEAF System combines wearable patient sensors with a user interface, offering:
- Personalized care for each patient
- Digital turn reminders (in room and at the nurses’ station)
- Confirmation that patient turns have sufficiently offloaded pressure
- Automatically generated reports that can be used for root cause analysis
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The key to a proactive approach to fraud protection
By: Oversight Systems
Type: Landing Page
When every payment contains some type of risk to a company’s bottom line, it’s critical to take a proactive and effective approach to fraud protection. Browse this case study to discover more.
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3 essential tasks to evolve your IT services & operations
By: ServiceNow and Navisite
Type: eGuide
Modernize IT services and operations to boost productivity, reduce maintenance, and accelerate issue resolution. Learn how to define services, gain infrastructure visibility, and leverage community insights in this e-book.
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HPE ProLiant DL380 Gen11 leads TPC-H 10TB benchmark
By: Hewlett Packard Enterprise
Type: Research Content
The new HPE ProLiant DL380 Gen11 server with 4th Gen Intel Xeon processors set world records for decision support performance at the 10TB scale factor, surpassing 2 million QphH. This benchmark guide showcases the server's leadership capabilities and optimized performance for enterprise workloads. Read the full report to learn more.
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Navigating Success: AI Agents for Enterprise Growth webinar series
By: D-ID
Type: Webcast
As organizations continue to rely on customer experiences and service centers to drive business growth, many have turned to digital agents to make the process more efficient and cost-effective. Tune into this webinar to learn more.
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An AIOps Strategy to Adjust to a Complex and Fast-Moving IT Landscape
By: BMC Software
Type: eGuide
The complex elements of IT environments require organizations to optimize business services to provide the agility and scalability required by DevOps and ServiceOps initiatives and cloud migrations. Take a short survey and access our free eBook now to utilize an AIOps strategy that can keep you up to speed.
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How D-ID Agents help Build Better Communications and Connections
By: D-ID
Type: White Paper
As organizations continue to search for ways to enhance customer engagement and operations, many are turning to technologies like Natural User Interface (NUI) tech, which focuses on AI digital human agents. Access this guide to learn more.
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Top 10 datacentre stories of 2018
By: TechTarget ComputerWeekly.com
Type: eGuide
There is nothing like a datacentre outage to highlight just how reliant the digital economy is on these facilities, with the 2018 news cycle dominated by tales of server rooms going awry and causing mass disruption to end users across the globe. Here's a look back over Computer Weekly's top 10 datacentre stories of 2018.
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Master audio for video conferencing: IT provider’s guide
By: Shure Inc
Type: Blog
Due to the rise of online and hybrid meetings, many organizations are continuing to seek out support from IT providers to meet their UC needs. However, some are still struggling to master the audio side of things. So, what are the most effective ways you can remedy these issues? Browse this article to learn more.
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Datacentres of tomorrow: What the future holds
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, we take a look at some of the technologies that are being widely-tipped to become a mainstay of datacentres in the future. At the same time, it also touches upon some of the new and emerging technologies that look set to shake-up the way datacentres are managed, monitored, powered and cooled as well.
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It’s time to put patient repositioning documentation in the hands of an expert.
By: Smith + Nephew
Type: Research Content
A study to understand the differences in repositioning documentation using a traditional manual flowsheet vs automated documentation with a wearable sensor-based device, found sensor-based documentation can reveal a more complete history of patient mobility, a primary indicator of the root cause of pressure injuries.
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Bluetooth Low Energy: The IoT battle
By: TechTarget ComputerWeekly.com
Type: Research Content
This article in our Royal Holloway information security series provides a set of security guidelines, tools and considerations for anyone in an organisation who is considering acquiring or implementing Bluetooth Low Energy-enabled devices.
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Modernize IT services with automated infrastructure visibility
By: ServiceNow and TechM
Type: eGuide
Empower your IT services teams to deliver stellar results with automated infrastructure visibility. Quickly identify and resolve service issues, prevent change-related outages, and diagnose endpoint problems faster. Learn how ServiceNow ITOM Visibility can transform your ITSM - read the e-guide.
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Gemini: Control your cloud infrastructure with plain-language automation
By: Google Cloud & AMD
Type: Webcast
Join this webinar to learn how Gemini automates routine tasks, suggests optimizations, and provides infrastructure insights, all while making cloud infrastructure management a breeze.
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How to boost performance in multi-database environments
By: SolarWinds, Inc.
Type: White Paper
Database performance is critical for application speed and user experience. This white paper discusses how database performance analysis software can identify issues, optimize configurations, and improve efficiency to reduce costs and boost user satisfaction. Read the full white paper now to learn more.
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Unleash productivity across your enterprise with generative AI
By: ServiceNow and TechM
Type: eGuide
Want to learn how to automate workflows, transform employee and customer experiences, and accelerate business agility with AI-powered solutions? Read this e-guide to get started.
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Your path to efficient SD-WAN troubleshooting
By: TechTarget ComputerWeekly.com
Type: eGuide
What do you do when an SD-WAN has problems? You troubleshoot. But SD-WAN troubleshooting requires IT teams to understand the network devices, connectivity and topology with which they're dealing, as well as many other factors. Below are some practical monitoring and troubleshooting steps IT teams can follow when dealing with SD-WAN issues.
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SDS implementation: What's the best option for you?
By: IBM
Type: eGuide
In this expert e-guide, explore today's SDS implementation options and help you decide which one fits your needs best: commodity or custom hardware. Additionally, uncover the important considerations – like the specific needs of virtual environments, access points, and APIs – that you'll need to address when formulating your storage strategy.
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The Essential Server Maintenance Checklist
By: TechTarget ComputerWeekly.com
Type: eGuide
Even with the performance and redundant features of servers, increased workload consolidation and reliability expectations can take a toll on server hardware. Check these 14 tasks off of your to-do list to ensure that your servers run smoothly.
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Datacentre Management
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, we've pulled together some of the latest thinking on good datacentre management practice, while shining a light on the tools and technologies that are on the market (or in the pipeline) that can help enterprises run their facilities with greater ease and agility.
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Your expert guide to data protection strategy: backup, replication, snapshots and virtualisation
By: TechTarget ComputerWeekly.com
Type: eGuide
We walk you from the basics of backup methods to the pros and cons of different ways of protecting data and key issues in virtual machine backup.
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Storage Capacity 101 to Post-Grad in a Flash
By: TechTarget ComputerWeekly.com
Type: Analyst Report
In this report from Quocirca, analyst Clive Longbottom explains why you don't always get what you think you're getting with flash storage.
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Hacking the Human Operating System
By: TechTarget ComputerWeekly.com
Type: Essential Guide
Cyber attackers often bypass the consciousness of their targets and attempt to manipulate victims through subconscious influences. This report from Intel Security offers advice on how to mitigate these risks.
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5 reasons why you won’t be replaced by AI
By: InflowCX
Type: Blog
The integration of artificial intelligence (AI) into business operations drives frequent conversations about the potential replacement of human agents. However, there are a variety of reasons why AI is incapable of replacing agents, 5 of which are fleshed out in this blog post. Read on to learn how AI and human agents can work hand in hand.
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Upgrade or replace? A guide to server decisions
By: Dell EMC and Microsoft
Type: eGuide
Server choice is one of the most impactful hardware decisions that an enterprise can make – which is why it's crucial that the needs of the applications and workloads it powers are thoroughly considered. In this guide from industry analysts, learn how to formulate your server strategy based on the needs of your enterprise.
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Discover how banking innovation redefines customer experience
By: Sumo Logic
Type: Case Study
Standard Chartered Bank adopted Sumo Logic's cloud-native analytics platform to gain unified security and observability across its digital banking platform. The solution enabled rapid customer onboarding, process improvements, and collaboration across teams. Read the full case study to learn more.
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CW EMEA - January 2023: Protecting the privacy of schoolchildren
By: TechTarget ComputerWeekly.com
Type: Ezine
In this month's CW EMEA, we look at how schools in Germany have stopped using Microsoft Office 365 over lack of clarity over how data is collected, shared and used. We also delve into how former UK spy boss Richard Dearlove leaked names of MI6 secret agent recruiters in China to back an aggressive right-wing US campaign against tech company Huawei.
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For increased brand loyalty, start with improving your CX
By: Talkdesk
Type: White Paper
Let’s face it, no one calls into a contact center to tell employees that they are doing a good job. Your customers call in because they have an issue or need assistance. This is why when your agents are trained in compassion and empathy, your organization can reap the benefits of increased brand loyalty and increased revenue. Read on to see how.
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Artificial Intelligence: Spotlight on ASEAN
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, read about ASEAN's efforts in harnessing AI, the challenges ahead, as well as the rapid developments in the burgeoning field.
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How you can reduce customer churn by 38% with ServiceNow
By: ServiceNow
Type: White Paper
Discover in this white paper how the Now Platform can help you reduce customer service costs while delivering seamless experiences by connecting your teams, systems, and digital workflows on a single platform
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How D-ID Agents Revolutionizes Customer Engagement in Banking and Financial Services
By: D-ID
Type: Blog
D-ID Agents blends advanced technology and a human touch to transform banking and finance customer engagement. Learn how this AI-powered solution can enhance personalization, cost-efficiency, and 24/7 support. Read the full blog post to discover how D-ID Agents can revolutionize your customer experience.
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Server Virtualisation: Why it rules the roost
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, we take a closer look at server virtualization in the enterprise, and find out why it remains such an important process for datacentre operators to go through.
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Free sample: CompTIA A+ IT Fundamentals
By: McGraw Hill
Type: Book
Download this free chapter from ITF+ CompTIA IT Fundamentals to learn how to work with and decipher the command line interface, demonstrate fundamental commands and more.
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Overcome the challenges of offering multilingual support
By: Teleperformance
Type: eBook
Communicating with customers means sometimes having to overcome language barriers. However, to source, hire, and train call center agents who speak multiple languages is expensive and time consuming. For small businesses, it’s even more so. But an answer is here. Read on to learn more about the benefits of AI for multilingual support.
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Agent dashboard: Unlock more contact-center insights
By: Intermedia
Type: Product Overview
To consider 3 reasons to leverage agent dashboards in your contact center, tap into this overview.
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European colocation growth trends: Under the microscope
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, we'll take a close look at how the European colocation market is performing as a whole, as well as looking ahead to some of the challenges the sector's biggest players face when it comes to ensuring the growth they have enjoyed in recent years continues despite the instability caused by political, environmental and economic events.
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Managing Android devices in the enterprise
By: TechTarget ComputerWeekly.com
Type: eBook
This article in our Royal Holloway security series focuses on two approaches to securely managing Android mobile devices in the enterprise: mobile device management (MDM) and mobile application management (MAM).
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Quantifying the Value of FlexPod Converged Infrastructure
By: NetApp & Cisco
Type: White Paper
Learn how upgrading your converged infrastructure to FlexPod with Cisco M4 servers and All Flash FAS (AFF) storage can benefit your organization
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Putting people first: How humans and AI elevate CX
By: ServiceNow
Type: Video
While AI technology continues to flourish in today’s marketplace, businesses have a fantastic opportunity to learn how to utilize AI in combination with human intelligence to create a modern and efficient customer experience. When combined correctly, this strategy is transforming the CX for customers and businesses. Watch this video to learn more.
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MicroScope – April 2020: Seeking sustainability in the channel
By: MicroScope
Type: Ezine
In this issue, we look at sustainability in the channel, with customers increasingly wanting to know that their reseller has a handle on their carbon footprint. Also, read about SCC's insight on mobile working and workforce security, and take a closer look at Riverbed's return to its roots
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How you can improve call center productivity in the AI era
By: Broadvoice
Type: Blog
When it comes to call center agents, the threat of AI coming for their jobs has been widely discussed and published in articles all over. However, AI should not be considered a replacement. It’s a tool to empower your agents to resolve cases faster, make better informed decisions, and ultimately, make your customers happier. Read on to learn more.
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How KPIs can benefit the management of your data center
By: Colt Data Centre Services
Type: eGuide
This expert eGuide breaks down some of the benefits that using a KPI to measure your data center workload balance, what business relevant aspects to measure, as well as generating periodic reports that show KPI data overtime. Also, review examples of how KPIs can measure your data centers IT infrastructure, transactions and efficiency.
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Learn from real-world IT infrastructure management mistakes
By: FNT Solutions Inc.
Type: White Paper
This eBook from FNT highlights real-world IT infrastructure management challenges through case studies of poorly documented cabling, servers, and connections. Read the full eBook to learn best practices that will help you get your infrastructure documentation under control.
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CX leader’s guide for transforming agent experiences
By: Intervision
Type: Blog
Modern contact center solutions can transform agent experiences, boosting efficiency, engagement, and customer satisfaction. Learn how to revolutionize your contact center and drive business success by reading the full article.
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Call center systems that elevate customer and agent experience
By: Intervision
Type: Blog
Discover the key technologies that elevate the modern call center experience, from CRMs and call routing to AI-powered features. Learn how to build a future-ready contact center that delivers exceptional customer service. Read the full blog post to explore the latest call center systems and best practices.
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Big data's role in revitalizing IT operations analytics
By: Splunk
Type: eGuide
IT operations analytics tools have played a significant role in the past, but with big data becoming more prominent, these tools become vital. This e-guide walks you through the recent developments and advancement of IT operations tools. and go from managing crises to simply managing.
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Computer Weekly – 1 August 2017: The fields of Athenry – how Apple's datacentre plans are causing turmoil in a small Irish town
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we look into Apple's controversial plans to build a huge datacentre in a small town in the west of Ireland, and the local arguments it has caused. We find out how the Met Office is managing its vast quantities of weather data. And we examine Google plans to bring AI to the recruitment market. Read the issue now.
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The state of API security
By: Nexum
Type: Blog
Application programming interfaces (APIs) are the keystone to security integration as they enable communication between the various siloed solutions. In this API Security Series, Nexum review how to use these interfaces, exploit them, and prevent an organization’s name from appearing on the news. Read on to learn more.
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Comprehensive guide to server hardware selection, curated by experts
By: TechTarget
Type: Resource
A lot has changed under the hoods of modern servers, especially over the last few years. That means when it's time for your enterprises next refresh cycle, there are some interesting new features to consider. Check out SearchDataCenter.com's latest ebook, How to Choose Your Next Server to learn more about the latest server features, ranked and reco
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Chatbots & virtual agents: CX leader’s guide to AI
By: InflowCX
Type: Blog
As companies continue to consider implementing chatbots and virtual agents into their customer experience (CX) operations, many have realized just how many variations of AI tools are available, making it hard to know which ones are best for your needs. Browse this article to learn more.