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ServiceNow offers new low-code, AI, and incident response tools

In this exclusive searchCIO E-Guide, explore the newest updates and features now offered in the ServiceNow platform.

These changes range from implementing process optimization and incident response to offering new low-code development tools and AI-based development tools.

See how your team can benefit from the new-and-improved platform. Download and save the E-Guide now.

These are also closely related to: "Windows PowerShell 2.0"

  • How low-code can offload public sector pressure

    In the public sector, pressures are building to deliver quality user experiences (UX), integrate siloed data and systems, and meet compliance regulations. Typically, IT leaders approach these challenges in one of two ways:

    1. Meeting internal demands by deploying a cost-effective development platform, or
    2. Meeting external demands by focusing on transparency, UX, and data accessibility

    Luckily, a low-code, rapid app development platform can achieve the goals of both approaches, so you don’t have to pick and choose which challenges to overcome. Read more about low-code platforms in this white paper.

  • DevOps: A View From the Enterprise

    DevOps is the art, and science of bringing together all the resources and requirements of development and IT operations to work for the business they serve.

    And that’s just at the surface – there is no one universally accepted definition of DevOps because there are some many ways to look at its different aspects.

    The goal of this e-book is to investigate those different aspects.

    Access it here for a well-rounded explanation of DevOps, learn what’s driving it today, and see how value stream management (VSM) can improve its functionality.

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  • A move to digital workspaces: Video

    This video chronicles the transition to the digital workspace, and how IGEL provides an alternative option to Windows at the edge, with an OS designed to work from any device, anywhere. Open now to explore what the new “work from anywhere” era really looks like.

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  • Computer Weekly - 6 July 2021: Where to start with Windows 11

    In this week's Computer Weekly, we look at the new features on offer from Microsoft's new version of its flagship operating system, Windows 11. Our latest buyer's guide examines the trends in secure, agile app development. And we find out what you need to consider when buying a VPN. Read the issue now.

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  • Expert Tips on Getting Mobile Securely with Virtual Desktops

    In this expert eguide from SearchEnterpriseDesktop.com, find out why it is essential to secure all workers’ mobile devices.

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  • Taking Action to Secure Web Applications

    This expert E-Guide from SearchSecurity.com explores the vulnerabilities of web applications and explores steps you should take to keep them safe.

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  • Covid-19: Three steps to remote working effectiveness

    Staff are going to have to work from home, if they can, for the foreseeable future. We look at steps to ensure they remain fit and productive

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  • Covid-19: Three steps to remote working effectiveness

    Staff are going to have to work from home, if they can, for the foreseeable future. We look at steps to ensure they remain fit and productive

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  • How virtual desktops simply end user computing during lockdown

    While desktop virtualisation is nothing new, the coronavirus pandemic has demonstrated the value of providing employees with seamless remote access. In this e-guide we look at the suitability of streaming applications via virtual desktop infrastructure to support employees working from anywhere.

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  • How virtual desktops simply end user computing during lockdown

    While desktop virtualisation is nothing new, the coronavirus pandemic has demonstrated the value of providing employees with seamless remote access. In this e-guide we look at the suitability of streaming applications via virtual desktop infrastructure to support employees working from anywhere.

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  • Secure remote access: More vital than ever thanks to Covid-19

    We explore some of the minutiae of securing the remote workforce. First, infosec consultant Kevin Beaver, picks over some remote access security risks that have arisen during the pandemic. Then we explore the findings of a recent supplier report, which detailed how remote working burn-out is becoming a factor in increasing security risk.

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  • Secure remote access: More vital than ever thanks to Covid-19

    We explore some of the minutiae of securing the remote workforce. First, infosec consultant Kevin Beaver, picks over some remote access security risks that have arisen during the pandemic. Then we explore the findings of a recent supplier report, which detailed how remote working burn-out is becoming a factor in increasing security risk.

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  • Global report: Trends in the distributed workforce

    With the move to a distributed workforce, questions arose. Did employees stay on task outside a physical office space? And did company culture survive? Download this report to discover the answers to these questions, plus some key findings on trends in the distributed workforce.

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  • Gorilla guide to next-generation VDI: Use cases, tips and more.

    This 50 page Gorilla Guide to next-generation VDI can help anyone who is considering a VDI implementation or wants to get more out of their existing VDI setup. Download now to read more, including chapters on VDI in remote work environments, brand-new VDI use cases and more.

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  • MicroScope – January 2021: Looking forward to the future

    In this issue of MicroScope, take a look at what the year ahead holds for the channel after a largely positive 2020. Also discover why IAM technology is so important for post-pandemic cloud computing, and what approaches are fundamental to finding business success

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  • HCI vs. VDI: Carving the way to an all remote workforce

    Open up this white paper to take a look at two companies currently using HCI and VDI as part of their pandemic response and see how you can do the same in your organization.

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  • Web-Facing Applications: Mitigating Likely Web Application Threats

    In this expert E-Guide, learn how the increased use of business-centric Web applications has spawned alarming new information security threats. Also inside, uncover tips, tricks, and best practices for making your Web apps more secure – read on to get started.

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  • Reimagine your employee experience with digital workspaces

    Dive into this white paper to learn more about current work trends and how digital workspaces can help drive a better employee experience in your organization.

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  • MicroScope – December 2020: Reasons to be positive for 2021

    In this issue, discover why the continued digital transformation trend means 2021 is looking good for the channel. Also read how business processes can be optimised by adding artificial intelligence to the mix, and how the channel is looking at the challenge of sustainability

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  • Study: COVID-19 triggers hike in IT budgets, here’s why.

    This survey from HPE focuses on uncovering the evolving attitudes towards the cloud, as well as several COVID-specific questions regarding the changing market conditions. Open now to take a look at how other organizations are viewing growing IT budgets and the unprecedented shift to remote work.

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  • ITOps & service management: The state of play in APAC

    In this e-guide on ITSM in APAC, find out how to keep IT operations running to empower a remote workforce, the advantages of cloud-based service management tools and how one Australian company is managing IT incidents amid a shorter development lifecycle.

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  • MicroScope – May 2020: Staying connected

    In this issue, read about how the channel is helping customers stay connected during the pandemic, with Covid-19 raising hardware as businesses aim to provide technology for home workers. Also discover the benefits of SD-WAN and learn about the top compliance concerns for the coming year

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  • MicroScope – June 2021: A hybrid working world

    With hybrid working set to become the norm as the world starts to return to a more normal footing post-Covid, we look at how businesses are preparing for the new world of work. Also discover how to tackle the sustainability challenge, and have some key questions answered around handling bottlenecks caused by large volumes of data

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  • CW Europe - March-May 2021: Nordic tech startups create blueprint for post-Covid working environment

    Business can learn lessons from Nordic tech startups to prepare employees to return to the office after Covid restrictions end.

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  • Infographic: Training and education in the hybrid workplace

    If your organization has both physical and virtual work locations, it’s crucial to maximize efficiency and engagement with a comprehensive plan for technical skills education. Download this infographic to discover the value of technical training, all by the numbers. Plus, suggestions for training that fit your employees’ learning styles.

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  • Infographic: A day at a reimagined office

    Follow along on the workday of 3 employees as they navigate the hybrid workplace in the midst of the pandemic. This infographic uncovers solutions for the hybrid workplace to help organizations deliver a safe, connected and intelligent workplace by allowing employees to work wherever, and however, they need to be productive. Download for more.

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  • CW APAC - June 2021: Career guide to cloud computing

    In this handbook, Computer Weekly looks at the skills required for cloud professionals to succeed in an evolving industry, the risk to jobs posed by automation and the disciplines being taught at Future Tech Academy

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  • Connected EX platforms

    Open up this paper to take a look at the new connected employee experience platforms for the new era of working, offering remote work capabilities, AI and analytics, security, and more.

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  • A look at digital workforce transformation

    Since COVID-19 wreaked havoc worldwide, work has drastically changed. IT leaders’ rushed to implement new technologies to support employees now working from home. Click into this resource to take a look at observations, learnings, and best practices applied in successful, work-from-home migration programs at one large enterprise.

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  • Virtual organizations need real leadership: COVID-19 and the virtual operating model

    This Capgemini Research Institute report focuses in on one of the biggest outcomes of the pandemic: Remote work. More specifically, the new leader-employee relationship. Dive in now to sharpen up your skills on this topic, covering key focus areas like leading effectively, motivating a remote workforce, fostering collaboration, and more.

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  • 5 steps to adapting your company culture for remote work

    Open this white paper to learn 5 steps for creating a location-irrelevant working culture, empowering your employees to work from anywhere and lead more work-balanced lives.

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  • How to navigate a safe return to the office

    Tune into this video to hear Jamison Cush, Executive Editor at TechTarget, and Kevin Nanney, Sr. Director of Product Management at ServiceNow, discuss FAQs around returning to the office, covering topics such as: what an ideal office looks like in 2021 vs. 2019, what the role of contract tracing plays in the return to work and more.

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  • Podcast: How to address key work-from-anywhere challenges

    Watch this quick video to learn why organization are turning to Dell ProManage to deliver experienced, reliable, and secure managed services with Microsoft Endpoint Manager.

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  • The ebb and flow of hybrid work: Restructuring the way we work

    Click into this white paper to explore the future of hybrid work and how you can start rethinking your workspace, all by the numbers

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  • Endpoint backup: File sync helps, but is it enough?

    While the need for mobile backups has never been greater--thanks to widespread enterprise use of multiple devices--the biggest challenge to mobile device data protection is the laissez-faire approach of most organizations.

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  • Computer Weekly - 11 May 2021: Chip supply shortages are hitting hard

    In this week's Computer Weekly, a shortage of semiconductors is affecting industries beyond just IT – we examine the implications. We talk to the CIO of pharmacy chain Boots about how tech helped in being an essential retailer during lockdown. And we look at the prospects for young people entering the IT sector post-pandemic. Read the issue now.

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  • 5 lessons learned from the pivot to a distributed workforce

    Despite remote work creating happy, productive employees, there are still many challenges that organizations face when it comes to a distributed workforce. Download this white paper to take a look at five lessons learned when the majority of the office workforce shifted to a distributed one.

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  • Computer Weekly - 11 August 2020: Freezing digital history in the Arctic Circle

    In this week's Computer Weekly, we find out why GitHub is storing its historical open source code repositories on analogue film in the Arctic Circle. Our buyer's guide examines modern software development practices. And we hear how VR technology helped the UK build more ventilators to deal with the Covid-19 pandemic. Read the issue now.

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  • Working from home: How organizations manage

    Implementing and managing the right technology to keep employees secure and productive at home challenges business leaders and IT professionals during this pandemic. Help is here: View this simple yet specific infographic that details the requirements of a secure wireless enterprise network solution.

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  • MicroScope – May 2021: Exploring digital metamorphosis

    Digital transformation is the buzz phrase, but is it more a question of evolution? In this issue, experts weigh in on digitisation and its effect on the world of work. Also read about local broadband providers aiming to improve internet connection and productivity, and find out how to tackle sales in a post-pandemic landscape

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  • Computer Weekly - 24 March 2020: Making home working work - a guide for IT leaders

    In this week's Computer Weekly, with staff working from home during the coronavirus crisis, we look at three key technology areas to consider. We find out about a novel approach to teaching security awareness to users. And we examine the role of IT in corporate environmental, social and governance programmes. Read the issue now.

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  • Live-video support tools: Changing the game for remote support

    With an explosion of IoT devices and continued growth of IT consumerization, market researchers see an opportunity for vendors with new-age remote support products. Uncover independent analysts' opinions of a live-video support tool and understand how it differentiates from competitors like Apple's FaceTime or Google Hangouts.

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  • MicroScope – July 2021: Life on the edge

    With opportunities around edge computing on the up, we ask experts to weigh in on how the channel can approach using the tech to its advantage. Also discover how to encourage employees to take cyber security lessons seriously, and how collaboration is key to growth this year

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  • 4 challenges of switching and migrating to Microsoft 365 for Business

    In this white paper, take a deep dive into considerations for switching over to Microsoft 365 for Business, plus, four challenges of adopting and migrating over to Microsoft 365 and how to address them in your organization.

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  • Key findings and recommendations for ITSM in the wake of a remote workforce

    While ITSM has been able to improve employee experience, experts at Forrester wanted to evaluate organization's recent views on ITSM, such as their new priorities and investments. Download this report from Forrester to uncover key findings of the study, as well as recommendations for ITSM best practices and tools.

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  • 5 stages of analytics readiness for remote working

    Access this resource to learn the 5 stages of analytics readiness for remote working in order to make the most out of the transformation brought on by the coronavirus pandemic.

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  • Computer Weekly - 22 September 2020: Can Arm stay strong under Nvidia?

    In this week's Computer Weekly, we examine the implications of the controversial acquisition of UK chip leader Arm by US rival Nvidia. Black Lives Matter has raised awareness of social inequalities, but is the tech sector becoming more diverse? And we ask if business software can learn from the addictive nature of social apps. Read the issue now.

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  • How to migrate your windows applications to AWS

    Amazon Web Services (AWS) supports everything you need to build and run Windows applications. Now, learn how Mastersystem can help you easily lift-and-shift, refactor, or even modernize your Windows workloads in just as short as 6 hours.

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  • Computer Weekly - 31 March 2020: Can the internet take the strain?

    In this week's Computer Weekly, as millions of people work from home, we examine the measures in place to make sure the internet stays up and running. Our latest buyer's guide looks at the best practice in application modernisation. And we find out how IT leaders are tackling the skills shortage to recruit the best tech talent. Read the issue now.

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