You've requested...

Housing Association Puts Staff into the Community, Increasing Personal Contact

If a new window did not open, click here to view this asset.

Download this next:

Collaboration: Assessing the Business/Technology Issue

In the first of SearchUnifiedCommunications.com’s three-part guide on selecting collaboration products, this document takes a look at the business and technology issues associated with them and provides expert guidance on the benefits you can reap by taking advantage of the various types of collaboration solutions.

Sponsored By: Sprint and XO Communications

These are also closely related to: "Housing Association Puts Staff into the Community, Increasing Personal Contact"

  • E-guide: Taking full advantage of the benefits of mobile unified communications: Best practices

    Unified communications (UC) has the ability to bring many benefits to your organization, one of them being to extend enhanced communication capabilities to mobile users.  But, mobile UC sits between two complex topics – mobility and UC.

    This SearchUnifiedCommunications.com e-guide focuses on the applications, technologies and benefits of mobile UC, exploring how you can get started today.

  • Mobile Payments Using Host Card Emulation with NFC

    Smartphones with NFC capabilities are gradually becoming one of the preferred methods – ahead of credit cards – for contactless payments. However, unlike payment cards, smartphones are an easier target for hackers.

    This raises concerns over security threats and data privacy issues – particularly when the token is stored on a smartphone – and when such data is communicated through less secure networks such as the internet.

    In this article, we look at the risks associated with using smartphones for contactless payment transactions.

Find more content like what you just read:

  • Building A Technical Strategy in A Post-Pandemic World

    Discover in this e-book why, in management of their homes, housing associations and landlords must grow tenant expectations for service, safety, and comfort in the post-pandemic market.

    Download

  • Computer Weekly – 4 July 2017: Be better connected in a wireless world

    In this week's Computer Weekly, we look at the latest developments in wireless technology and how to deliver secure and reliable wireless networks. We examine Microsoft's PowerShell scripting language to understand why it's such an important tool. And we ask CIOs what it's like to cross the divide and work for IT suppliers. Read the issue now.

    Download

  • Red Hat Ansible brings automation to the enterprise

    View this email and associated resource, Bringing automation to the enterprise, to get engaged and started with your open source journey today. The content includes tactics for taking on the challenge of automation (and how Red Hat Ansible Automation Platform can help!).

    Download

  • Delaware Valley Community Health Leverages RPM to Support Community-Wide Hypertension Initiative

    Learn about Delaware Valley Community Health's non-traditional approach to hypertension control.

    Download

  • India gears up for 5G but challenges remain

    India's upcoming spectrum auction marks the start of larger-scale deployments of 5G in the subcontinent, but telcos will need to find a way to address high infrastructure costs and monetise their investments. Download the full article to understand what challenges the country will have to face on its journey to deploy 5G.

    Download

  • The development of wired and wireless LANs in a hybrid work model

    Many companies have found that as they have begun to manage the return to offices for the first time since the first lockdown were introduced, the office environment and its demands are very different to a year ago. These different demands are seen in the development of wired and wireless local area networks (LANs).

    Download

  • WLAN Best Practices: 10 Questions to Ask When Evaluating Solutions

    Read this e-guide from our experts at SearchNetworking.com to gain a better understanding of WLAN solutions and how to evaluate them. Inside you'll find critical questions you should ask when exploring solutions as well as a discussion about the myths surrounding cloud-managed WLANs.

    Download

  • Mobile Device Management Systems Help Mitigate BYOD Risks

    This whitepaper will help you learn how mobile device management (MDM) can be used to mitigate the risks associated with mobility and BYOD. Learn more about multi-platform MDM, lifecycle management, enforcing compliance, and other topics.

    Download

  • Brexit and UK tech: Essential guide

    In the immediate aftermath of the UK's historic referendum vote to leave the European Union, Computer Weekly canvassed the advice and opinion of experts across the technology sector to assess the implications for IT professionals.

    Download

  • 5G vs. Wi-Fi 6: What's the difference?

    While several differences between Wi-Fi 6 and 5G exist, the two technologies can be a powerful combination for organizations that are looking for reliability and flexibility when building their network. In this infographic, we dive into the main differences, pros and cons of these two technologies.

    Download

  • A Computer Weekly E-Guide on Wired and Wireless LAN

    When looking the way in which the Covid-19 pandemic has changed business life, a number of key areas have come to the fore: SD WAN, SASE and in particular digital transformation are key examples of that. Yet very little of the discourse includes something that is still really at the heart of the vast majority of firms: The local area network (LAN).

    Download

  • The evolution of chatbots from ELIZA to Bard

    5G, the latest generation of cellular technology, delivers faster speeds, lower latency and greater capacity for multiple devices than its 4G predecessor. Although carriers are devoting the lion's share of their 5G marketing dollars to wooing consumers, enterprises will reap the biggest rewards. Here are seven 5G emerging use cases for enterprises.

    Download

  • The benefits of using a multi-tenant cloud solution

    Multitenancy has many advantages, as the sharing of resources can allow for an exponential increase in productivity. Access this blog to explore all the benefits of using a multi-tenant cloud solution.

    Download

  • 24-pg eBook: 5G for business

    Besides being able to download Netflix movies faster, should you really care about 5G? Download this e-guide to learn about the basics of 5G, how it differs from 4G, why you should care and how to find the best 5G fit for your organization.

    Download

  • Family & Children’s Services keep systems secure with Tanium

    A community mental-health center based in Tulsa supports children and adults across Oklahoma with more than 75 programs. To deliver these services effectively and securely, the agency's IT team must control costs by boosting IT efficiencies and automating as much as possible. In this case study, learn how the team does so with help from Tanium.

    Download

  • AWS Lambda function URLs: The risks & how to address them

    This white paper covers the risks associated with using function URLs and how your organization should address them. Access it here.

    Download

  • CW Middle East April-June 2020: Quarter of Middle East businesses have no women in IT

    The Middle East faces fierce competition for IT professionals with the right skills, so it is so worrying that the region's women are so underrepresented in the IT community. In fact over quarter of businesses in the Middle East have no women in their IT departments, according to Computer Weekly's Salary Survey.

    Download

  • Top 10 ASEAN IT stories of 2022

    Despite challenges, those in ASEAN have taken things in stride as they press on with digital transformation, whether it is empowering citizen developers or building cloud-native applications. Here are Computer Weekly's top 10 ASEAN IT stories of 2022.

    Download

  • E-Guide: Best Practices to ensure secure mobile communication

    Learn more about the importance of mobile security and how you can ensure secure mobile communications in your enterprise.

    Download

  • Healthcare Contact Centers: How to Modernize Medical CX

    Healthcare contact centers field communications with thousands of people per day, meaning their tech needs to keep up with the growing demand for service. Read on to learn what forward-thinking healthcare organizations prioritize when searching for the right-fit solution, including 7 key capabilities you should seek out for your contact center.

    Download

  • BYOD initiatves in education: Why a stable wireless LAN is required

    Discover the benefits a BYOD or iPad-in-the-classroom program has to offer, and learn why a stable wireless LAN is vital to their success.

    Download

  • Case study: Using pre-fab datacentres to meet Norway's growing demand for colocation space

    Datacentre operator Green Mountain embraces Schneider Electric's pre-fabricated datacentre designs to ensure it is positioned to respond to the growing demand from the hyperscale and HPC communities for colocation capacity in Norway

    Download

  • Mobile Device Security Overview

    This expert E-Guide highlights the 3 components for solid mobile device security, top mobile operating systems and more.

    Download

  • Tackling Top Wireless Challenges and Debunking Common Myths: Expert Roadmap

    This E-Guide from SearchNetworking.com explores the myths associated with cloud-managed WLANs and aims to help you understand what you can truly expect from these service offerings.

    Download

  • SIP contact centers: Key benefits and potential challenges

    Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.

    Download

  • How to reach maximum 802.11n speed and throughput: Best practices

    SearchNetworking.com presents this e-guide which takes a closer look at best practices to reach maximum 802.11n speed and throughput. Uncover what you can realistically expect from 802.11n and tips to expand coverage.

    Download

  • Innovation Awards APAC 2023 - Transportation: Transdev Sydney Ferries

    With public safety a top priority, Transdev Sydney Ferries realised it had to move to a 5G network infrastructure that could better provide the capacity and speed it needed. The decision has enabled the transport operator to shorten the time needed to analyse hours of video footage and resolve at least 70% of feedback within 2 business days.

    Download

  • Healthcare groups link social & clinical data for health factors

    In New York, a health network and social services coordinator created an app for clinicians to refer patients to social health resources. In 3 months, 75 referrals were made, indicating the app's potential to boost social care referrals and health equity. Read the full story for more details.

    Download

  • Elevate the Customer Experience in the Contact Center

    The ability to adapt and transform how companies engage and elevate their customer experience is what separates a great CX from a good CX platform. When upgrading, migrating, or going to market with a contact center service offering, there are challenges to overcome, but with the right moves, they can be avoided. Read on to learn how.

    Download

  • Business communications tips for a competitive edge

    Building a strong business communications foundation can be a difficult task. Between identifying your weak spots to finding the right solutions, many organizations can be hesitant to begin their building journey. So, how can you tailor your communications foundation to your needs? Dig into this guide to learn more.

    Download

  • Cloud contact center migration: Top things to know

    Migrating your contact center to the cloud can be daunting. Many have questions or concerns about the journey but are unsure of where to turn. Tune into this webinar to learn more.

    Download

  • How Grand Island Clinic Automated Billing and Transformed Their Operations

    Read this case study to walk through how Grand Island Clinic automated their billing processes with Veradigm Practice Management, streamlined the staff’s workload, and increased team morale.

    Download

  • UCaaS vs. CCaaS vs. CPaaS: What's the difference?

    It can be difficult to make sense of popular cloud communications service models. Compare UCaaS vs. CCaaS vs. CPaaS to understand their differences and how they can be used together.

    Download

  • Overcoming the power distribution hurdle in dense data centers

    Discover in this case study how Panduit’s Overhead Power Distribution System helped UI Health overcome the power distribution and server hardware challenges that many data centers are facing today.

    Download

  • Top Challenges for Sales Leaders: Insights and Solutions

    To synchronize people, processes and technology and yield more revenue, sales leaders must use all available resources to maximize the potential of every seller. Tune into this BrightTALK webinar to learn how you can boost sales performance through tools, training, and enablement.

    Download

  • Harris Teeter Provides Real-Time Peace of Mind With IoT

    While serving communities during the onset of COVID-19, Harris Teeter put the health of their essential workers first. Read this client story to learn how thermal cameras and real-time alerts streamlined health checks, lowered risk to employees and workers, and saved thousands.

    Download

  • Wireless LAN ITDC - Checklist #1

    In the first of SearchNetworking.com's three-part guide on selecting wireless products, this document takes a look at the business and technology issues associated with them and provides expert guidance on the benefits you can reap by taking advantage of the various types of wireless solutions.

    Download

  • Security Think Tank Pt.1 - 2020 bought us universal remote working. So what next?...

    In this e-guide: Each month Computer Weekly poses a question to its Security Think Tank, a panel of cyber security experts comprising industry insiders, technologists, analysts, legal experts and educators, to share their years of collective cyber security wisdom with the security community.

    Download

  • Contact center leader’s guide to mastering WFH

    With 80% of today’s contact center agents reporting that they work from home, it’s clear to see just how much of the landscape has transformed. However, many still face the same challenges. So, how can businesses best overcome these hurdles while still meeting hybrid and remote expectations? Browse this guide to learn more.

    Download

  • Top 3 most common contact center challenges

    The contact center industry is rapidly growing, with its market reported to reach nearly $500 billion by 2027. However, with this growth comes the expectation for modernization and the handful of challenges it brings. So, what are the best ways to combat these obstacles? Watch this webinar to learn more.

    Download

  • 15 best practices for efficient contact center management

    Agents are worn thin, burnt out, and over-taxed. To improve this situation starts with contact center management. Read this blog post to consider 15 best practices to stay efficient and on-trend with your contact center management this year.

    Download

  • CW APAC - November 2019: Expert advice on container security

    For all the promises of containers, changes in architectureand practices associated with the technology bring newchallenges and opportunities. In this handbook, Computer Weekly looks at the security challenges associated with container technology. Read the issue now.

    Download

  • Managing mobile UC in a BYOD environment

    This e-guide reviews key tips and considerations to keep in mind when designing mobile UC and Bring Your Own Device (BYOD) policies to keep sensitive information secure while enabling increased flexibility and mobility.

    Download

  • Why you need to reconsider your sustainability balance

    Tune into this short video for a look into the solutions your organization needs to address the sustainability challenges facing today’s businesses.

    Download

  • Support for evolving your phone system

    Whether your employees work remotely or in the office, ensuring they can communicate securely and smoothly by phone is paramount for business success. Dive into this overview to check out some products that can bolster your telephony strategy.

    Download

  • Solution Spotlight: Creating a Strong Customer Experience Management Strategy

    In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.

    Download

  • Unlocking seamless communication: Strategies for enhanced CX

    Technology has become integral to the way that we communicate. However, with so many channels now available, it can be difficult to manage applications, leaving employees disconnected, especially in the contact center. So, how can you improve this? Browse this guide to learn more.

    Download