Performance in Reserve: Protecting and Extending Automotive Spare Parts Profitability by Managing Complexity
By: IBM Line of Business View more from IBM Line of Business >>
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4 benefits of remote troubleshooting as an OEM
By: TeamViewer
Type: White Paper
If you are an Original Equipment Manufacturer (OEM) with customers worldwide, it can be challenging to provide after-sales services in a timely manner. OEMs that use remote digital solutions today already possess a competitive edge over brands that still rely on legacy after-sales services.
Learn how remote troubleshooting solutions can save time, cut costs, support sustainability goals and streamline customer service in this white paper.
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To buy or not to buy: Manufacturer support or third parties?
By: Service Express
Type: Landing Page
For IT professionals that have multiple brands and OEMs inside your data center, you already know that if a problem arises, it is very hard to get someone to own it. If you’ve heard the phrase, “It must be the other devices causing problems, it’s not ours”, then you understand the problems that OEM support occasionally brings.
In this article, you will get a side-by-side comparison of OEM support versus third-party maintenance (TPM) when it comes to costs, administration, and coverage.
Read on to learn more about the difference between these two approaches and a vendor that can help you make the decision easily.
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What is Third-Party Maintenance in the data center?
By: Service Express
Type: White Paper
Switching to a Third-Party Maintenance (TPM) support provider could extend the longevity of your storage hardware, reduce long-term maintenance costs, and put control of your equipment life cycle firmly in your hands. But what are the drawbacks?
Inside, learn how to accurately weigh the pros and cons of switching away from traditional OEM support.
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Shedding Light on OEM Storage Support
By: Service Express
Type: White Paper
If you are being strong-armed into replacing your current storage with the newest equipment, remember that the “one-option-only” perception is just an illusion. Access this white paper to learn 6 must-know facts before your next storage buy.
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Vulnerability management for modern automobiles
By: Cybellum
Type: Research Content
As automobiles become increasingly digital, vulnerabilities found in their software are more dangerous than ever before. In order to better understand the current automobile security landscape, Cybellum conducted this study, utilizing their secuirty team’s experience to draw actionable conclusions. Read on to learn more.
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Royal Holloway: Securing connected and autonomous vehicles
By: TechTarget ComputerWeekly.com
Type: Research Content
This article introduces connected and autonomous vehicles, analysing the underlying technologies and considering their cyber security vulnerabilities and attacks. We identify and assess the existing and emerging countermeasures for such vulnerabilities, and propose high-level recommendations.
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How equipment as a service (EaaS) transforms after-sales into revenue
By: TeamViewer
Type: eBook
After-sales support is no longer an afterthought—and what’s more, it can be up to 5 times more profitable than selling the machine itself. Read this e-book to maximize your after-sales profits and support, with easy-to-comprehend guidance to assist you along the way.
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How to integrate third-party maintenance into your data center strategy
By: Service Express
Type: Video
Tune into this In a Flash video to learn the basics of third-party maintenance, and discover how you can start assembling a strong third-party toolset to support your data center maintenance strategy.
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Preparing for the future of the commercial aerospace industry
By: AWS and Capgemini
Type: Research Content
To prepare for an uncertain future, the aerospace industry must embrace a multi-faceted transformation agenda. This includes leveraging digital continuity and intelligent supply chain capabilities to increase production, improve resilience, and drive sustainability. Read the full report to learn how to build the future-ready aerospace business.
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How to minimize time to resolution with assisted reality
By: TeamViewer
Type: Product Overview
In the event of a disruption, service operations become particularly time critical. With help from smart glasses, you can empower your workforce with an end-to-end assisted reality solution and reduce time to resolution, improving both the customer and employee experience. Read on to learn how AR can drive success for your business.
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Teleperformance puts one auto maker’s contact center on the fast track
By: Teleperformance
Type: Case Study
To maintain its market position and ensure success in a highly competitive landscape, a European auto manufacturer needed to level up its customer care center performance. Learn how this auto maker put their care center on the fast track with Teleperformance by downloading this case study or Schedule a Demo.
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CW Nordics August 2018
By: TechTarget ComputerWeekly.com
Type: Ezine
In April 2017, the Swedish capital Stockholm was the scene of a terrorist attack which saw a truck used as a weapon on a pedestrianised street. It left five people dead and 14 seriously injured.
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Capgemini and AWS expand strategic collaboration for generative AI
By: AWS and Capgemini
Type: White Paper
Capgemini and AWS expand collaboration to accelerate enterprise generative AI adoption. The partnership will help organizations scale AI solutions, optimize costs, and enhance sustainability. Read the full press release to learn more.
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Cybersecurity challenges in vehicle safety
By: Cybellum
Type: White Paper
Motorcycle advancements, while enhancing safety and user experience, also introduce new cybersecurity challenges that necessitate robust regulatory measures. Explore the rationale and global dialogue behind the inclusion of Class L vehicles into UNECE’s R155 in this white paper.
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Google Cloud virtual machine instances powered by AMD
By: Google Cloud & AMD
Type: Product Overview
Google Cloud virtual machine instances powered by AMD are designed to provide competitive performance and a range of options to help customers optimize their workloads for cost-efficiency. Download this overview to unlock 5 Reasons Why AMD Epyc Processors matter for Google Cloud.
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Royal Holloway: Secure connected and autonomous vehicles - the long road ahead
By: TechTarget ComputerWeekly.com
Type: Research Content
Advances in technology have led to safety and comfort features being added to vehicles, with ambitious plans for driverless cars and other connected and autonomous vehicle (CAV) systems being developed. This article looks at some of the requirements, constraints and challenges, including two areas of uncertainty: data and software updates.
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Busting common healthcare technology management myths
By: Advantus
Type: White Paper
Managing healthcare technology is complex. Outside of just break-fix, you’re optimizing capital, managing downtime, coordinating upgrades, and most importantly ensuring patient safety. But it doesn’t have to be complex as you may think. Read this white paper to bust 4 common myths about healthcare technology management.
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Keys for building effective recruitment marketing strategies
By: GEM
Type: eBook
Discover the elements of a strong recruitment marketing strategy to attract top talent. Learn how to define your EVP, create candidate personas, leverage social media, and more. Download this e-book to build an effective inbound recruiting program.
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Going big: why companies need to focus on operational analytics
By: TechTarget ComputerWeekly.com
Type: Essential Guide
This report from Capgemini Consulting shows how the search for competitive advantage has driven organisations to shift the focus of their analytical efforts to back office operations
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Boost your release success with data-driven insights
By: Digital.ai
Type: Webcast
Releasing software is a complex and risky process, especially in today's fast-paced and competitive market. This video examines how to leverage data and analytics to optimize your release management and achieve higher release success rates.
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4 considerations for standardizing on a Linux platform
By: Red Hat
Type: White Paper
To manage increasingly complex IT challenges and stay competitive, it is critical organizations choose a Linux platform that can support innovation, streamline operations and drive long-term business value. Open this white paper to explore 4 considerations that will help determine the right Linux operating system for your company.
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Top 10 challenges semiconductor fabs can transform into profit
By: Schneider Electric
Type: eBook
In this reference guide, explore how the semiconductor fabrication industry can overcome the top 10 challenges and transform them into business opportunities, and discover via specific use cases how leading practices enable semiconductor fabs to enhance global competitiveness.
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Managing Android devices in the enterprise
By: TechTarget ComputerWeekly.com
Type: eBook
This article in our Royal Holloway security series focuses on two approaches to securely managing Android mobile devices in the enterprise: mobile device management (MDM) and mobile application management (MAM).
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Why Digital Maturity Is Making MSPs More Competitive
By: Scalepad Software
Type: White Paper
Discover in this white paper how, with unique marketing of advising services, predictable sales and expenses, and a completely scalable consulting service, MSPs can lead the competition with better and deeper IT services.
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The state of medical device security
By: Cybellum
Type: Research Content
Modern medical devices are evolving rapidly. But with the adoption of increasingly software-driven approaches, staying ahead of cyberthreats has become even more challenging. This report presents the findings of a survey conducted with the aid of 150 full-time employees from the medical device manufacturing industry. Read on to learn more.
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Smart manufacturing: Roadmap & 5 case studies
By: Siemens
Type: eBook
86% of manufacturing leaders are incorporating smart manufacturing into their digital supply chain strategy, according to Gartner. This e-book explores how you can accelerate your smart manufacturing journey by leveraging low-code. Tap into the book to access 12 pages of insights.
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Name Matching Software Tackles AML/KYC Challenges
By: Babel Street
Type: eBook
As financial institutions face increased AML/KYC challenges, Babel Street's AI-powered name matching software can help by reducing false positives, accelerating identity verification, and streamlining compliance workflows. Learn more about Babel Street Analytics Name Match in this eBook.
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AWS migration success story
By: AllCloud
Type: Case Study
Machine tool manufacturer Schwäbische Werkzeugmaschinen GmbH (SW) completed a mammoth migration project to AWS, enabling them to utilize optimized serverless apps and a seamless infrastructure as a service. Explore the details of the case study.
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Transforming Manufacturing with HPC for AI: Trends and the Path Forward
By: Dell Technologies & AMD
Type: Analyst Report
AI, particularly advanced machine learning and deep learning, has found a natural home in HPC systems, offering immense computational power to tackle complex AI workloads. This convergence of HPC and AI has not only accelerated progress in various fields but has also spurred substantial growth in the HPC-enabled AI market.
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Innovation First: Building the Mindset, Leadership, and Culture for a Customer-Centric Business
By: AWS
Type: eBook
From creating a cloud-based digital production platform to combining disparate multimodal data sets, organizations everywhere continue to double-down on cloud investments to streamline infrastructure management and drive business innovation. Browse this e-book to examine cloud innovation tactics for your company.
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Innovation First: Building the Mindset, Leadership, and Culture for a Customer-Centric Business
By: AWS
Type: eBook
From creating a cloud-based digital production platform to combining disparate multimodal data sets, organizations everywhere continue to double-down on cloud investments to streamline infrastructure management and drive business innovation. Browse this e-book to examine cloud innovation tactics for your company.
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The future of grocery stores: Micro-fulfillment centers for online orders
By: Hughes Network Systems
Type: Blog
In today’s rapidly changing retail landscape, grocery stores must find ways to remain competitive. Micro-fulfillment centers can provide a cost-effective solution to managing online orders and curbside pickup, taking grocery into the future of digital technology, and satisfying the complex demands of the modern customer. Read on to learn more.
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How Edge Computing is Enabling the Future of Higher Ed
By: Schneider Electric
Type: Research Content
Access this research content to learn why higher ed institutions expect edge computing to be key for success moving forward – from creating a competitive advantage to bridging the digital divide for students and enhancing the student experience.
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Channel market update: the world of print
By: MicroScope
Type: eGuide
The threat of the paperless office is as far away as ever and for now there are plenty of choices for those looking to sell printer technology. This guide will provide an update on some of the recent activities by vendors on the hardware front as well as looking into the managed print service world.
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Analyzing top vendors in the customer service landscape 2024
By: ServiceNow
Type: Forrester Research Report
The Forrester Wave report for Q1 2024 assesses 12 key customer service solutions providers across 39 criteria. It highlights the need for solutions that automate simple tasks, aid agents in complex issues, and enhance efficiency. Access the report to learn how top vendors stack up and get guidance on selecting the right solution for your needs.
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Data Analytics in Healthcare: Opportunities & Challenges
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, read about the promises of healthcare data analytics, the challenges faced by healthcare providers in digital transformation and what some cloud providers are doing to assuage the security concerns of cloud among healthcare service providers.
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How does Volkswagen Slovakia detect network anomalies?
By: Progress Software Corporation
Type: Case Study
With approximately 11,000 employees, Volkswagen Slovakia is one of the largest employers in Slovakia. Also large is the company’s IT infrastructure, which is made up of its IT and OT departments that monitor 100,000 IP addresses and more. To learn how Volkswagen Slovakia manages such a complex IT environment, dig into this case study.
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How to speed time to value with initial AI initiatives
By: Hewlett Packard Enterprise
Type: White Paper
Whichever form of AI your organization is leveraging, when implemented correctly, it has the potential to drive innovation and meet the needs of data users across the business. Read on to discover 4 ways you can speed time to value for your initial AI workloads.
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AI/ML deployment: How to overcome key challenges
By: Red Hat
Type: eBook
In this e-book, you’ll discover how you can leverage the transformative power of artificial intelligence (AI), machine learning (ML), and deep learning (DL) to make the most of your data. Read on to learn how you can overcome the most troublesome deployment challenges and build a production-ready AI/ML environment.
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Accelerate growth and improve competitiveness with artificial intelligence
By: AWS
Type: eBook
It’s time to achieve your own AI success. Grab a copy of this e-book to browse a compendium of case studies in which 10 leading companies are successfully using AI with AWS to drive innovation, improve the customer experience, boost application performance, and automate business operations.
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Unlock the power of your data with a semantic layer
By: DataVid
Type: White Paper
The growth of data complexity and the need for seamless data integration across systems have propelled the need for a semantic layer. This white paper explores how a semantic layer can optimize data reuse, enhance data governance, and unlock the full potential of enterprise data. Read the full white paper now to learn more.
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Overcome enterprise-grade integration challenges with iPaaS: Here's how
By: Software AG
Type: White Paper
This white paper introduces webMethods.io iPaaS, designed to conquer today's complex hybrid integration challenges by streamlining workflows, enhancing supply chain adaptability, and maximizing existing investments. Download the paper to discover how webMethods.io can advance your organization's integration capabilities for robust DX.
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Enterprise Strategy Group: Google Cloud and Palo Alto Networks
By: Palo Alto Networks & Google
Type: ESG Technical Validation Report
Recent findings show that 86% of organizations run production workloads on public cloud infrastructure. This Technical Validation from TechTarget’s Enterprise Strategy Group (ESG) evaluates the Google Cloud Security Ecosystem. Download the full report now to unlock the full scope of insight provided by ESG’s expert analysts.
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Building Business with a SaaS Strategy
By: AWS
Type: White Paper
The modern business landscape is fierce, but amidst the chaos, changes in customer behavior give you the opportunity to meet new needs head-on. This e-book is designed to teach you how AWS can support your transition to the cloud and a Software-as-a-Service (SaaS) business model in order to stand out in a crowded market. Read on to learn more.
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How partners can develop sustainability strategies
By: Schneider Electric
Type: eBook
Canalys ebook guides partners in sustainability strategy development. Takeaways: partners back ESG, need targets. Customers want green solutions. Laws prompt investments. Track metrics, use ITADs, secure vendor badges. Prioritize renewable energy, experts, electric fleets. See full report for improved sustainability.
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Access ERP designed for the food industry
By: Aptean
Type: White Paper
The food industry is becoming more complex and competitive every day. Aptean’s single, fully-integrated system–Aptean Food & Beverage ERP–gives you complete control over your supply chain and all pertinent data and helps you manage your processes and fine-tune them with intelligent analysis. Read on to learn more.
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Dutch IoT value still not understood
By: TechTarget ComputerWeekly.com
Type: eGuide
The Netherlands is a country where tech is being applied to all manner of business challenges and a magnet for tech innovators. So why, according to research, are almost 90% of businesses in the Netherlands barely aware of the competitive advantages the internet of things (IoT) can offer them? Read more about it in this issue.
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Keys for improving security and IT vulnerability support
By: Spinnaker Support
Type: Product Overview
Spinnaker Shield provides a robust defense for Oracle, SAP, and JD Edwards applications. Offering expert guidance, customized security assessments, and proactive vulnerability management, it bolsters your security stance. Discover how Spinnaker secures critical systems in our full overview.
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How CX can engineer growth and customer relationships
By: Teleperformance
Type: eBook
In the ongoing battle for customer loyalty, the customer experience plays a major role beyond just resolving tickets. Organizations need to invest in the right technology, implement a sound strategy, and hire and retain a skilled workforce. Read on to learn more about how high-tech customer support can help ensure business growth.
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Empower Seamless Digital Experiences in Insurance with IAM Solutions
By: Thales
Type: Product Overview
Thales aims to provide complete identity management for insurers, ensuring secure, seamless customer experiences, operational efficiency, and compliance. Discover how OneWelcome can boost your digital shift and success in the competitive insurance sector. Access the full overview to learn more.