Tuning Applications for IP
By: AT&T Corp View more from AT&T Corp >>
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Jargon Buster Guide to Voice over IP (VoIP)
By: TechTarget ComputerWeekly.com
Type: eGuide
Voice over IP, or VoIP telephony – the transmission of voice over an IP network as opposed to a traditional telephone network – has become the mainstay of communications in the modern enterprise to the extent that you’d be hard pressed to find a traditional handset in today’s office.
In this Jargon Buster, we’ll explore some key definitions around this topic, and look at how VoIP fits into the wider unified communications landscape.
These are also closely related to: "Tuning Applications for IP"
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VoIP has never lost its voice: How to get the most out of your business communications
By: TechTarget ComputerWeekly.com
Type: eBook
In today's comms world, and especially with regard to hybrid working, a communications identity has now become a unified calling and collaboration endpoint, one which is part of a suite of business services spanning voice, security and network-as-a-service solutions to power the mobile workforce. Increasingly, VoIP capability is being integrated into the leading conferencing and collaboration tools, giving users the option of placing voice calls through a desktop application, an integrated IP phone, or directly through the native dialler on a mobile device. Download our exclusive e-Guide and read more about:
- VoIP gateway vs. PBX: What is the difference?
- Verizon Business enriches mobile endpoint for Microsoft Teams
- Broadband Forum launches app-enabled services network gateway
- Do you need to manage QoS when deploying VoIP over LAN?
- What is the difference between IP telephony and VoIP?
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Best practices for addressing voice network vulnerabilities
By: Ribbon Communications
Type: White Paper
As communications technology has advanced and unintentionally carried subsequent security issues, it has become clear that firewalls alone are not enough to provide a secure network.
Instead, enterprises need a complete, seamless approach to network security to prevent exploitation through their VoIP communications.
Access this white paper to learn about the current state of communications and voice network security, as well as:
- Threats that SIP/IP communications face
- Potential barriers to network security
- How to build your defenses
- And more
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Build Powerful Connections with Voice Solutions
By: 8x8
Type: White Paper
With so many communication channels available today, people tend to forget what started it all: the phone. Today’s phone can be a physical device or just software, but the fact is that voice is still a dominant business communication channel. Read on to learn how to provide customers with more personal engagements and how to do it securely.
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IP telephony trends: Migrating from PSTN to SIP trunking
By: TechTarget Security
Type: eGuide
Uncover the top five trends in enterprise IP telephony and learn the benefits and challenges of replacing PSTN with SIP-based services.
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Voice APIs: The Preferred Channel for High Touch Engagements
By: 8x8
Type: Infographic
There are still key challenges that enterprises face in their voice communication with customers. Read on to learn about 3 voice API features that can help you overcome those challenges and enable better voice conversations – thereby building customer trust and creating personalized engagements.
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How to deliver calls to your Microsoft Teams apps
By: CBTS
Type: Product Overview
Chat, video call, email, phone call—the communication methods for modern businesses have proliferated, leading many organizations to search for ways to streamline their communications. Does your business fall into this category? Browse this overview to learn about a solution that can help: Microsoft Teams Voice by CBTS.
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The importance of voice to modern business communication
By: RingCentral
Type: White Paper
According to a recent report, more than 50% of workers say voice calls are faster and make it easier to get their thoughts across. This white paper provides 10 ways that voice is transforming workplace communication. Continue reading to learn more.
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10 Ways Voice Will Disrupt the Workplace in The Next 5 Years
By: RingCentral
Type: White Paper
According to a recent report, more than 50% of workers say voice calls are faster and make it easier to get their thoughts across. This white paper provides 10 ways that voice is transforming workplace communication. Continue reading to learn more.
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What is Microsoft Operator Connect?
By: CBTS
Type: eBook
Microsoft’s Operator Connect is a new way for you to use Microsoft Teams Voice. This e-book will take an in-depth look at the benefits of Operator Connect and how it differs from the other Microsoft Voice plan options. Access the e-book here.
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Unified Communications Trends and Challenges: How to Stay on Top
By: TechTarget Security
Type: eGuide
This e-guide discusses the top trends affecting the unified communication's (UC) market as well as potential UC and IP telephony challenges. Learn what you can do to tackle these issues and stay ahead of the competition.
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MPLS Advantages and Disadvantages for WAN Connectivity
By: TechTarget Security
Type: eGuide
Read this expert guide to learn the advantages and disadvantages of MPLS for WAN connectivity.
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UC and the Evolution of Enterprise Telephony
By: TechTarget Security
Type: eGuide
This expert E-Guide will help readers understand key information about the evolution of enterprise technology, how to prepare the enterprise for mobile telephony, and the value of combing IP telephony (IPT) with unified communications (UC).
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The key to planning for the future of voice systems
By: Sinch Inc
Type: White Paper
72% of IT decision-makers report that they didn’t feel as though their tech stack wasn’t prepared for the sudden switch to remote work, especially their voice communications systems. So, what are the best ways to future-proof your solutions? Access this guide to learn more.
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WAN video conferencing network design requirements for QoS
By: TechTarget Security
Type: eGuide
This e-guide takes an in-depth look at the critical requirements of the WAN video conferencing network design. Uncover best practices to ensure consistent, high-quality video service delivery across the WAN.
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How to deploy Microsoft Teams in the cloud
By: ARG, Inc.
Type: White Paper
In this case study, learn how one organization needed a partner that could allow them to easily scale the conferencing use case as well as support their longer-term migration strategy to Teams Voice in GCC. Save the case study here to explore the solution.
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Transforming Your Communications Infrastructure
By: Ribbon Communications
Type: White Paper
Working to provide their distributed workforces with seamless communications, many organizations have realized that they must transform their communications infrastructure. If this is true for your company as well, you may be wondering where to begin. Check out this white paper to learn how Ribbon can guide your journey.
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The key to creating personal CX with AI and voice bots
By: Aisera
Type: Product Overview
Fielding customer requests and demands is no easy task, and contact center leaders are always looking for ways to ensure engaging call center experiences, reduce call volumes, and free up customer service agents for bigger tasks. AI and voice bots may be able to help. Access this guide to learn more.
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E-guide: Integrating video conferencing with UC: What you need to consider
By: TechTarget Security
Type: eGuide
This SearchUnifiedCommunications.com e-guide discusses why video conferencing integration is a logical addition to your UC system and offers best practices for implementation.
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Motorola Solutions 2021 Retail Survey Report
By: Motorola, Inc.
Type: Resource
The 2021 Motorola Solutions Retail Survey Report provides insight into trends, pain points and key priorities in voice and data communication, technology adoption and more. Download the report to gain key priorities for the future of safety and connectivity at your organization.
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Get the most out of Microsoft Teams Voice
By: CBTS
Type: eBook
With nearly 300 million active Microsoft Teams users, improving communications is a constant goal for the platform. Access this e-book to explore how CBTS can help you harness the benefits of Microsoft Teams Voice.
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Ensuring better customer protection with biometric authentication
By: Talkdesk
Type: eBook
Today, it’s critical for organizations to revamp their security tactics to protect themselves from cyberattacks. But what are the best ways to respond to modern threats? How can you leverage technology such as voice recognition to enhance your security and reduce friction? Browse this guide to learn more.
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Stop fighting with your PABX and turn to the cloud
By: RingCentral
Type: Case Study
Imagine an entire city with a single, integrated voice platform across all sites over a geographic area. You can envision the improved communications, troubleshooting, and customer satisfaction. Now, you can go through a case study on how one Australian city made that vision a reality and still enjoys those benefits today. Read on to learn more.
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Challenges With Data Protection in the Cloud
By: TechTarget Security
Type: Analyst Brief
This expert e-guide from SearchSecurity.com will help you discover the ways you can ensure better protection for your cloud-hosted data. Inside, you'll find out the major challenges involved with cloud security, as well as tips for protecting your intellectual property.
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Hosted IP Telephony & UCaaS: Benchmarking Future Growth Potential
By: CBTS
Type: Analyst Report
Is your organization planning to move communications to the cloud? Understand why others are doing the same and explore how the market is shaping up. Download this Frost & Sullivan Frost Radar report to explore the future growth potential of hosted IP telephony and UCaaS in North America.
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Why voice messaging is in demand
By: 8x8
Type: White Paper
While hardly the newest or sexiest technology out there, voice messages have gained tremendous momentum among businesses and governments in the age of contactless engagement and real-time demand. Read on to learn how voice messaging can enable your organization to reach more customers with less effort and improve CX.
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Taking a crawl, walk, run approach to contact center automation
By: InflowCX
Type: Blog
As labor shortages, agent burnout, and inferior customer experiences plague contact centers, many are turning to automation to solve these issues and more. However, most organizations are unsure of where to start and can find the integration process daunting. Browse this article to learn more.
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Communications Network Transformation for the Enterprise
By: Ribbon Communications
Type: White Paper
How can you improve your communications infrastructure to better connect employees and who they interact with? Access this whitepaper to learn how Ribbon’s Agnostic Core is designed to help you move from a complex combination of call control platforms to modern cloud-based infrastructure.
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Microsoft Teams migration? Here’s where to start
By: CBTS
Type: Data Sheet
Where do you start when considering a migration to Microsoft Teams? With a Microsoft Teams Voice Discovery Workshop of course! This workshop is a collaborative consultation intended to help understand critical information that must be identified before migrating telephony services to Teams. Learn more about the workshop here.
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Threat Intel Roundup
By: Integrity360
Type: Analyst Report
For the cybersecurity professional, each new day brings with it new threats and vulnerabilities that need addressing. In this June issue of Integrity360’s Threat Intel Roundup, the organization presents an overview of the month’s biggest cybersecurity news. Read the full report to learn more.
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Deploying multi-cloud network transit with Prosimo
By: Prosimo
Type: Webcast
This demo shows multi-cloud transit by connecting IP networks across clouds, granting you total visibility over networks on your cloud. Learn how to:Set up multi-cloud network transit between AWS and AzureCreate consistent network segmentation across cloud networksAccess the webcast here.
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How to Solve Overlapping IPs, NAT and Other Challenges at Scale in the Cloud
By: Aviatrix Systems
Type: Webcast
Organizations building their enterprise workloads and applications in the cloud have extensive requirements to make them available to various kinds of consumers. Meeting these requirements can bring equally extensive challenges. Watch this webinar to learn how to solve overlapping IPs, NAT and other challenges at scale.
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Top 5 challenges SD-WAN solves
By: Magna5
Type: White Paper
SD-WAN is a feature-rich technology that is widely adopted by enterprises and organizations. In this white paper, uncover the top 5 benefits enterprises and organizations see when deploying SD-WAN, including voice and application quality, high availability and quality bandwidth and always-on connectivity.
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Computer Weekly - 20 April 2021: Shop and go – will Amazon's cashless 'just walk out' store work?
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, Amazon has opened its first 'just walk out' grocery store in the UK, but is it the right time to hit the high street? We examine the human and technical issues around email security. And we analyse Microsoft's $19bn purchase of voice recognition supplier Nuance. Read the issue now.
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How to connect and collaborate with end-to-end innovation
By: Panduit
Type: White Paper
Whether you’re looking at point-to-point AV extension for a classroom, boardroom, or huddle space, or an enterprise-wide AV over IP solution, explore this white paper to find high quality solutions that are simple to install and even easier to operate.
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E-Guide: Software-Defined Networking Could Make Network-as-a-Service a Reality
By: TechTarget Security
Type: eGuide
This E-Guide from SearchNetworking.com explores the reality of Network-as-a-Service and how it may be coming soon to a data center near you.
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Xcitium COMPLETE: Comprehensive M(XDR) security
By: Xcitium
Type: Product Overview
Download this white paper to discover 6 reasons why you need Xcitium M(XDR), a uniquely differentiated MXDR service for endpoints, clouds, and networks.
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Computer Weekly – 16 January 2018: How to fix the Meltdown and Spectre chip flaws
By: TechTarget ComputerWeekly.com
Type: eBook
In this week's Computer Weekly, as CIOs come to terms with the Meltdown and Spectre processor flaws that make every computer a security risk, we examine how to protect your IT estate. We find out how Alexa-style smart speakers can help with CRM strategies. And we look at how the public sector is implementing DevOps. Read the issue now.
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Conference call best practices
By: Shure Inc
Type: Resource
When it comes to virtual meetings, concentration can waver if it’s difficult to hear what the others are saying. You can only stay focused for a short while before meeting fatigue sets in. View this infographic to learn what you need to keep in mind to ensure your voice counts and make the experience better for everyone.
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Everyday Independence Succeeds in Rapid Expansion with Day-1 Connectivity
By: Cradlepoint
Type: Case Study
Everyday Independence, a healthcare provider, was experiencing strong growth, with new therapy offices opening on a regular basis. But its timetable for voice and data connectivity at these new hubs could not be met by major telecommunications providers. Open this case study to learn how LTE edge routing with SD-WAN made the difference.
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Digital First: The Re-Invention of Customer Service
By: Sabio
Type: eBook
Despite the rush to digital, voice interactions haven’t gone away. But when there’s a disconnect between digital and voice touchpoints, average call handling times in contact centers only get longer. Read on to learn why it’s essential for CX teams to ensure that their digital service initiatives are fully integrated into customer journeys.
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How tech companies can improve security with DataGuard
By: Symmetry Systems
Type: Product Overview
Technology companies are defined by their ability to drive innovation. Because of frontier-like spaces that these organizations occupy, they are naturally predisposed to security risk. This solution brief investigates the potential security benefits technology companies can gain by utilizing Symmetry Systems DataGuard. Read on to learn more.
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Meeting today’s contact center needs for CX & EX
By: Avaya
Type: Product Overview
For today’s contact centers to keep up, it has become crucial for them to consistently deliver an effortless and hassle-free customer and employee experience. However, it can be difficult to do this with the wrong tools and strategies, and many organizations struggle to know where to begin. Access this white paper to learn more.
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Computer Weekly – 20 February 2018: The enterprise opportunities for smart speakers
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly as voice-activated smart speakers grow in popularity, we examine how IT teams can use the technology in enterprise applications. Our latest buyer's guide looks at the latest developments in CRM. And UK tech sector leaders tell Parliament why they are so worried about Brexit. Read the issue now.
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Industry solution brief: Manufacturing
By: Symmetry Systems
Type: Case Study
Manufacturing organizations collect vast amounts of data from their customers, supply partners, research & development projects, and more. With so much data, manufacturers are high-priority targets for cybercriminals. Download this white paper to learn how Symmetry Systems DataGuard can help defend manufacturers from cyberthreats.
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Service desk success: How AI can enhance EX
By: Aisera
Type: Product Overview
To assist service teams, many have started to leverage automation to enable intelligent conversations across all digital and voice channels and free up agents to perform more high-risk tasks. However, some companies have trouble understanding this technology. Access this guide to learn more.
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Deep Dive into DataOps
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, we hear from key decision-makers from Altran, Moogsoft, Puppet, Morpheus, Talend, NetApp and PagerDuty about how and why they are adopting DataOps.
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How local governments can better connect communities
By: Verizon
Type: Product Demo
The digital divide is hindering experiences for underserved communities everywhere. To combat this, Verizon is working to enable access to wireless broadband and voice services with their Digital Inclusion program. Access this guide to learn more.
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Enable enterprise voice calling for every Teams user
By: 8x8, Inc.
Type: eBook
Whether or not your organization has already deployed Teams, it's important that you know all the options to enable enterprise calling with Teams. Read on to learn about 3 different choices for voice-enabling your Microsoft Teams instance and determine which one is the best fit for your business.
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How do Direct Routing and Operator Connect differ?
By: Sinch Inc
Type: Blog
When leveraging Office 365, your business must decide which voice solution best fits your needs: Direct Routing or Operator Connect. Check out this article to review the approaches’ pros and cons.