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Beyond Converged Networks: Driving User Productivity through Unified

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The Unified Communications Buyer's Guide to Cutting Costs & Boosting Productivty

Unified communications as a service (UCaaS) provides a cloud delivery model that offers a variety of communication and collaboration applications and services, including telephony, collaboration tools, video, messaging, audio/web conferencing, and presence.

It is a critical platform that supports numerous business processes, collaboration, and communication. The best UCaaS solutions include these five important attributes, and those without them will likely disappoint. So what are they?

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