You've requested...

Share this with your colleagues:

Download this next:

Hosted VoIP vs. Traditional business phone service: Which is right for you?

With a cloud phone system, or hosted VoIP, you can eliminate the significant cost of managing and maintaining on-premises communications systems.

Learn the difference between hosted VoIP and traditional business phone service and key features in this product overview.

These are also closely related to: "Troubleshooting VoIP"

  • Evaluate a cloud phone system: A printable checklist

    A large number of VoIP service providers have scrambled into the market, because of the explosive popularity of Internet telephony—so, how do you make a smart business decision?

    Find out in this printable checklist, which explores top features to look for when evaluating potential VoIP providers.

  • Jargon Buster Guide to Voice over IP (VoIP)

    Voice over IP, or VoIP telephony – the transmission of voice over an IP network as opposed to a traditional telephone network – has become the mainstay of communications in the modern enterprise to the extent that you’d be hard pressed to find a traditional handset in today’s office.

    In this Jargon Buster, we’ll explore some key definitions around this topic, and look at how VoIP fits into the wider unified communications landscape.

Find more content like what you just read:

  • In the call center, VoIP is here to stay: Here's why

    In a recent survey by Zogby Analytics, 50% of people still prefer voice as their chosen method of contact with customer service. So, what does modern VoIP look like in the contact center? Complete our UCC Research Survey and claim your expert VoIP guide today. As an added bonus, you'll receive a copy of our CCNP Collaboration practice exam.

    Download

  • Learn how Westcon-Comstor substantially increased application performance

    Westcon-Comstor needed to build greater assurance of WAN availability and improve performance for critical applications like SAP ERP, VoIP, and Office 365 while reducing dependence on costly MPLS. In this case study, learn how Westcon-Comstor was able to accomplish this by deploying the Silver Peak EdgeConnect SD-WAN edge platform.

    Download

  • VoIP: 1 company’s journey switching to a reliable and cost-effective provider

    In this brief case study, learn how Jersey College was in search for an alternative VoIP provider that was a reliable and cost-effective system.

    Download

  • From on-prem to cloud-based: The evolution of UC

    Unified communications technologies keep evolving as new applications emerge in response to changing work styles. Learn about one of those applications in this expert guide, and explore the evolution of UC and how it got to where it is today.

    Download

  • How Versa's SD-WAN can help improve cost, security & more

    According to NSS Labs, 3 of the most common reasons why enterprises deploy SD-WAN are to implement technologies that promise to improve manageability, cost, performance and security. In this report, find out how Versa Networks FlexVNF performed when tested by NSS on specific use cases.

    Download

  • New UC Threats Leaving Your UC Platform Vulnerable

    This expert E-Guide from SearchUnifiedCommunications.com explores three emerging security threats that can leave your UC platform extremely vulnerability to security issues.

    Download

  • VoIP case study: 1 swim schools' cloud communications migration

    Aqua-Tots Swim Schools was quickly expanding across the US, and needed to find a new communication provider. They decided to use Nextiva, and implement a VoIP system. Learn about the swim schools’ experience upgrading their communication suite in this case study.

    Download

  • SD-WAN case study: Boosting WAN availability and improving performance

    IT solution distributor Westcon-Comstor needed to build greater assurance of WAN availability and improve performance for critical applications while reducing dependence on costly MPLS. After some searching, the company decided to implement Silver Peak's EdgeConnect SD-WAN. Read this case study to learn about their experience.

    Download

  • Traditional routers vs. SD-WAN: Make branch networks cloud-ready

    This e-book explores the viability of SD-WAN technology for helping you direct cloud app traffic on your network more efficiently, reliably, and securely. Discover 10 reasons to consider replacing your branch routers with an app-driven SD-WAN edge.

    Download

  • Traditional routers vs. SD-WAN: Keeping up with the cloud

    This e-book outlines the top 10 reasons to replace your branch routers with an app-driven SD-WAN edge. Find out how to update traffic management for SaaS and IaaS so that you can deliver high branch network performance.

    Download

  • The lost opportunity – assessing the impact of OTT services

    In this special report for Computer Weekly readers, Juniper Research looks at the challenges and opportunities facing mobile operator business models.

    Download

  • 6 benefits of leveraging unified communications as a service

    Learn how you can transform your professional services business with unified communications as a service, and deliver superior customer experiences. Explore 6 key benefits of leveraging cloud communications tools, and real-life case studies of businesses that used the cloud to solve key problems.

    Download

  • CW+: Mobile Voice over IP - opportunities and threats

    Voice remains the most important element within the broader mobile telecoms market; however several threats exist to this mainstay  of operator revenues.  Indeed, the role that voice plays in the telecommunications ecosystem  of the future will be very different from today owing to unprecedented structural, competitive and technology drivers.

    Download

  • How SD-WAN impacts network performance and latency

    Get tips from principal analyst Lee Doyle on how to prioritize network traffic and improve reliability. Plus, find out how SD-WAN stacks up against traditional MPLS when it comes to app performance, latency, and quality of service.

    Download

  • Mobile messaging is the key to connecting communities

    Few could have envisioned the global success of SMS (short message service) when the first text message was sent in 1992. SMS has crossed network and technology boundaries, and continues to find new applications, as well as providing inspiration for industry innovation as IP (Internet Protocol)-based messaging builds momentum.

    Download

  • How 1 company reduced telecom costs while increasing productivity

    KBC, an integrated bank-insurance group, wanted to increase employees' productivity and deploy an agile network to give the business the flexibility to introduce quick new business applications. Read this case study to learn why KBC decided to implement Infovista, and learn about the benefits they've experienced since doing so.

    Download

  • Choosing a UC vendor: Comparing architecture, apps, features & more

    With more business communications providers than ever before, how do you decide which vendor is the best fit for your organization? Read this guide to review 6 key considerations that you can use to help choose a UC vendor.

    Download

  • Is SD-WAN to blame for your networking issues?

    Any CIO will tell you that SD-WAN deployments get blamed for any network issues that occur after a SD-WAN strategy is implemented. Read this white paper for more information on how to find the root causes of networking issues.

    Download

  • How to maintain voice quality when experiencing packet loss

    In this research paper, learn about Silver Peak's Unity EdgeConect SD-WAN, which helps ensure high quality voice communication over single and dual underlay links. Also, explore results from a series of tests that demonstrate how EdgeConnect mitigates the effects of latency and corrects for packet loss that may occur on the WAN transport links.

    Download

  • Video Conferencing Best Practices: Making the Business Case and Key Tips for a Seamless Deployment

    This e-guide discusses key deployment strategies to help unified communications (UC) pros get started. Uncover the physical components of video conferencing systems, interoperability and standards considerations and how organizations should address video management to ensure a solid quality of service (QoS).

    Download

  • A network operator’s guide to implementing collaboration software

    When it comes to the deployment of collaboration tools, preparation is key. Download this white paper to review 7 questions to ask that can help facilitate an easy product deployment.

    Download

  • Cloud-based phone systems: Top reasons to switch to VoIP

    An increasing number of companies are adopting voice over IP and reaping the benefits of decreased costs, increased functioning, and ease of administration, Explore other reasons why companies should consider making the switching in this buyer's guide.

    Download

  • What is your outdated phone system costing you?

    Today's business phone systems are designed to eliminate the financial and operational challenges posed by older systems. Access this e-book to uncover the hidden costs of neglecting your phone system and what you should be looking for in a modern phone enterprise phone system.

    Download

  • Your UCaaS migration guide

    This definitive guide to UCaaS will teach you how to migrate your communications to the cloud.

    Download

  • How a healthcare provider found their top Wi-Fi issues and fixed them

    In the past, engineers for Northern Kentucky’s largest healthcare provider have always relied on popular tools to aid network planning and troubleshooting. But, as the use cases became more varied, the engineers began to find these tools lacking. In this case study, learn why they turned to 7SIGNAL’s Mobile Eye to monitor the Wi-Fi experience.

    Download

  • Mobile Web 2.0 - opportunities in advertising and presence-based services

    The mobilisation of Web 2.0 is fostering new partnerships and rivalries throughout the value chain.

    Download

  • Cloud-based phone systems: How they can help you & how to get one

    Cloud-based phone systems are growing more and more popular, thanks to benefits like lower costs, ease of use, increased flexibility, and mobile capabilities. Download this white paper to learn about these systems and their benefits, as well as pre- and post-deployment considerations.

    Download

  • Improve branch-to-cloud connectivity with SD-WAN

    This paper highlights an SD-WAN architecture that manages security, networking, and app prioritization transparently across your entire organization—including all public cloud deployments. To learn how to achieve always-on app availability regardless of branch or office location, view the paper here.

    Download

  • 4G mobile phone (LTE) opportunities for employers

    This Whitepaper  is based on Juniper Research’s  August  2010 report entitled: “4G LTE Hardware Opportunities: Subscribers, End User Devices & Vendor Strategies 2010  – 2015”.

    Download

  • eGuide: Dynamic networks create network management blind spots

    As our networks become more complex, legacy management tools are having a harder time keeping up. Learn how these dynamic networks are actually creating network management blind spots and uncover how you can overcome the hurdles to boost productivity.

    Download

  • What to consider when evaluating WLAN vendors

    When evaluating WLAN vendors, it’s important to try out the latest-and-greatest from leading vendors and compare end-user WLAN performance test results; after all, improving end-user Wi-Fi experience is why you are upgrading. In this white paper, uncover 6 key elements you should consider when benchmark testing your WLAN performance.

    Download

  • SD-WAN: Use cases, deployment options, providers & more

    SD-WAN products can improve bandwidth, help prioritize traffic for critical applications and offer significant operational benefits—like reduced costs. Learn all about SD-WAN—including use cases, deployments options, vendor offerings and more in this expert guide.

    Download

  • 3 benefits of UCaaS in the workplace

    UCaaS has emerged as a way for businesses of all sizes to streamline communications, enhance productivity and manage costs. But how do you know if it's right for you? And—once you do—how do you choose the right provider? Find out in this expert guide.

    Download

  • 5 simple steps to cloud communications

    Discover 5 easy steps to help you move your phone system to the cloud so that you can unlock the speed, agility, and flexibility of cloud communications.

    Download

  • Cut environment provisioning time from weeks to hours

    Read this case study to learn how Avaya, a global leader in digital communications software and services was able to cut their environment provisioning time down from weeks to just a few hours with nClouds.

    Download

  • SD-WAN migration: Different methods for deployment

    Download this white paper to explore different SD-WAN deployment methods and other key considerations to keep in mind as you prepare for migration.

    Download

  • IP telephony trends: Migrating from PSTN to SIP trunking

    Uncover the top five trends in enterprise IP telephony and learn the benefits and challenges of replacing PSTN with SIP-based services.

    Download

  • How Tim Horton Children¿s Foundation corrected their network quality issues

    When Internet access started failing at the camps of Tim Horton Children’s Foundation, the IT team knew they needed a solution – fast. In this white paper, learn how they were able to correct their network quality issues by implementing Silver Peak WAN optimization appliances.

    Download

  • CW+: Special report: Next generation mobile broadband – the opportunities

    This Special Report for readers of Computer Weekly is based on Juniper Research’s two reports on LTE

    Download

  • Case study: Cutting costs with application-aware SD-WAN

    Solvay S.A. is a Belgian chemical company, and was struggling with network and performance degradation. The company decided to build a new hybrid network that included BT Connect Optimization—a BT managed service based on Ipanema, Infovista’s Application Performance Guarantee solution. Read this case study to learn more.

    Download

  • How 1 company reduced VoIP support tickets by 85%

    A large software company with over 5,000 employees in 30 offices across the globe was struggling to get the Wi-Fi performance they needed. Find out how they solved this problem by partnering with Cisco and 7SIGNAL, and learn about benefits they experienced since implementation.

    Download

  • UC Strategies and the Evolving Cloud

    This E-Guide from SearchUnifiedCommunications.com explores the concept of cloud unified communications, the strategies and plans it offers, and how your organization can benefit.

    Download

  • WAN video conferencing network design requirements for QoS

    This e-guide takes an in-depth look at the critical requirements of the WAN video conferencing network design. Uncover best practices to ensure consistent, high-quality video service delivery across the WAN.

    Download

  • eGuide: Expert Tips for Deploying Secure Messaging Technologies

    This eGuide discusses the critical importance of securing these messaging systems and looks at various methods for protecting the information that is transmitted via these technologies.

    Download

  • Unified communications etiquette guide: What to know, what to avoid

    This e-guide takes a close look at UC etiquette: what you should know and what you need to avoid. Uncover the different types of strategies, applications, platforms and models you’ll need to help your organization streamline business processes with collaborative communications.

    Download

  • Using Direct Internet Access (DIA) to retire your legacy network architecture

    This white paper examines Direct Internet Access (DIA) as a fast, secure alternative to MPLS that pairs well with SD-WAN deployments. Learn about the pivotal considerations that come into play when deciding to move forward with DIA so that you can maintain network security and performance.

    Download

  • UC and the Evolution of Enterprise Telephony

    This expert E-Guide will help readers understand key information about the evolution of enterprise technology, how to prepare the enterprise for mobile telephony, and the value of combing IP telephony (IPT) with unified communications (UC).

    Download