SWING Integrator - Office Integration for Lotus Notes
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Improving clinician well-being through AI-powered solutions
By: Microsoft and Nuance
Type: Blog
Clinician burnout significantly affects patient care and health system efficiency. Dr. Reid Conant, Chief Medical Information Officer at Nuance, explores how AI tools like Dragon can improve clinician wellbeing by easing documentation tasks. These solutions automatically create clinical notes from patient encounters, freeing clinicians from administrative work and allowing them to concentrate on patient care. Conant cites Beacon Health System's experience, where Dragon cut documentation time and enhanced clinicians' work-life balance. For a deeper understanding of AI's role in boosting clinician wellbeing and patient care, delve into the full blog post.
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How to avoid refactoring & repatriation during cloud migrations
By: Dell Technologies & Intel
Type: Resource
Refactoring and repatriation are commonly noted by organizations as the biggest obstacles during cloud migrations, adding cost and complexity to an already difficult project.
Discover how to simplify your cloud migrations and empower digital transformation in this resource.
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Elevate the Customer Experience in the Contact Center
By: InflowCX
Type: Blog
Even if your organization has been keeping a legacy PBX system operational for your customer contact centers, then your customers might assume you also still use sticky notes and spreadsheets to maintain your data.
In this blog, you will see how migrating to a cloud-based contact center allows automation to take over and brings down the TCO of the solution. This is especially true when it comes to staffing, which is one of the biggest challenges facing enterprises today.
Read on to learn more about a cloud contact center solution that can be stood up in as little as 6 weeks and, wait for it…it comes with a 40% IVR deflection right.
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Open source security tips
By: Sonatype
Type: White Paper
This white paper examines cyber threats to software supply chains and open source components, noting the increased attack surface due to third-party code use. It recommends automating open source governance in the development lifecycle to mitigate risks. Read the white paper here.
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How to unlock the value hidden in your unstructured data
By: Alteryx
Type: Webcast
In this webinar, you’ll discover powerful capabilities for extracting insights from unstructured data sources like call center notes and tax forms. Tune in now to find out how you can unlock the hidden value in your unstructured data.
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Access Management Buyer's Guide
By: Cisco DUO
Type: Buyer's Guide
The modern workforce is rapidly becoming more mobile and hyperconnected, and attackers are taking note. But with attackers constantly innovating and finding new ways to bypass weaker multifactor authentication (MFA) implementations, how can you authorize users and devices without putting the network at risk?
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How you can improve call center productivity in the AI era
By: Broadvoice
Type: Blog
When it comes to call center agents, the threat of AI coming for their jobs has been widely discussed and published in articles all over. However, AI should not be considered a replacement. It’s a tool to empower your agents to resolve cases faster, make better informed decisions, and ultimately, make your customers happier. Read on to learn more.
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Market guide for attack surface management for 2024 & beyond
By: Palo Alto Networks
Type: Analyst Report
Access this report to learn about key vendors for attack surface management, as well as ASM's functions such as asset discovery and risk scoring, noting the importance of integrating ASM with other security tools for a robust defense.
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MDR in 2024: Market insights & organizational advantages
By: Arctic Wolf
Type: Analyst Report
MDR services are growing rapidly as organizations face a cybersecurity talent shortage and increasing threats. This Frost Radar analysis examines the competitive MDR landscape, highlighting Arctic Wolf as a leader in innovation and growth. Read the full report to learn how MDR can enhance your security posture.
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Navigating the Evolving Cybersecurity Landscape in 2024
By: Bitdefender
Type: Research Content
Cybersecurity threats are evolving, with AI-powered attacks and cloud security challenges at the forefront. This report examines the state of cloud security, the impact of AI, and the need for proactive, multilayered defense strategies. Download the report to gain insights into navigating these new cybersecurity frontiers.
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Drive frontline success with next-gen push-to-talk tech
By: RingCentral
Type: Forrester Research Report
Today, frontline worker comms gaps can hinder business agility. Modern solutions like RingCentral's push-to-talk boost productivity. Read now to equip frontliners with appropriate tools.
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Understand the difference between risk ratings and quantification
By: Safe Security
Type: White Paper
Discover the critical difference between risk ratings and risk quantification. Risk ratings only suggest likelihood, while risk quantification directly measures both probability and financial impact. Learn how to make informed, strategic cybersecurity decisions. Read the full research content.
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Evolving cybersecurity trends and fix strategies
By: Seemplicity
Type: Analyst Report
As cybersecurity budgets surge, organizations struggle to manage excessive tool noise and fragmentation. This report explores the need for proactive vulnerability management through automation and AI. Read the full Analyst Report to learn how to streamline your security operations.
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Morpheus Data vs. VMware: Hybrid cloud management platforms
By: Morpheus Data
Type: Analyst Report
The report analyzes the evolving private/hybrid cloud management and resiliency platform markets, highlighting key trends like AI/ML integration and cloud cost optimization. It provides insights into leading vendors and their capabilities to help enterprises make informed decisions. Read the full report to learn more.
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Royal Holloway: Man proposes, fraud disposes
By: TechTarget ComputerWeekly.com
Type: Research Content
In May 2017, a strain of ransomware called WannaCry infected 32 NHS trusts in England. The NHS's report on the incident noted that all English local authorities reported being unaffected, despite also being connected to the NHS's own national network.
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July ezine: Getting storage right
By: MicroScope
Type: Ezine
An issue looking at what products are in demand now in the storage world and what technologies are coming that need to be embraced by the channel.
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Learn how to combat ransomware with NetApp
By: NetApp
Type: Product Overview
Sophos’ State of Ransomware report notes that 72% of organizations saw an increase in the volume and impact of ransomware attacks last year. Review the advantages of NetApp’s cyber resilience approach in this resource, including real-time ransomware response, rapid recovery, and intelligent data classification.
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School district achieves complete network oversight in under an hour
By: Auvik Networks, Inc.
Type: Case Study
Standard School District leveraged Auvik for network management, gaining visibility across campuses. This affordable, automated solution boosted efficiency and cut troubleshooting time, allowing staff to prioritize strategically. Discover the benefits in this case study.
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Keys for balancing AI and the human touch in customer service
By: Zoom Video Communications
Type: Research Content
This report explores using AI to boost, not supplant, human elements in customer service. Recommendations cover omnichannel integration, visual tools, and combining AI self-service with empathetic bots. Discover how to provide a balanced customer experience in the full report.
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Pulsant's journey to a unified cloud management platform
By: Morpheus Data
Type: Case Study
Pulsant, a UK infrastructure provider, adopted Morpheus to manage its hybrid cloud services. This enabled them to automate provisioning, reduce technical debt, and offer clients greater flexibility in accessing cloud resources. Read the full case study to learn how Pulsant transformed its cloud operations.
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Infrastructure to Support Adapting Technologies in Hybrid Workspaces
By: Panduit
Type: White Paper
Read through this white paper for a deep dive into the key technologies and applications that infrastructure needs to support in the hybrid office of today — and tomorrow.
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Time to Print
By: MicroScope
Type: eGuide
In this e-guide, we discuss the ever-evolving world of print within the digital age. We look at how major print vendors are planning on using the channel to help them grow, how 3D printing is having an impact andwhy cloud-based solutions are increasing.
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Is your office a relic of pre-pandemic times?
By: Shure Inc
Type: Infographic
View this infographic to learn the 3 main reasons why offices exist and explore IDC research on the redesign of the modern office.
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Infographic: 3 hybrid work strategy tips
By: TechTarget ComputerWeekly.com
Type: Infographic
Many companies are in the process of creating or refining their hybrid work strategy. Planning a return to the office is complex: business and IT leaders must rethink and improve office spaces to ensure employee safety and support their new hybrid workforce.
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Quick guide to smart office buildings
By: Panduit
Type: Product Overview
What does a smart office building look like, and how can you create one? Unlock answers in this overview.
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CW Middle East July-Sept 2019: SAP project drives digital transformation for Saudi Arabia's largest auto company
By: TechTarget ComputerWeekly.com
Type: Ezine
It's not just the countries of the Middle East that have a plan when it comes to digital transformation. Private businesses are also overhauling their systems. One such company is the automotive division of Saudi Arabia's Abdul Latif Jameel Company (ALJC), which has completed one of the biggest SAP projects ever undertaken in the auto sector.
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Government to bail out Post Office
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide: The Post Office does not have enough money to pay compensation to the subpostmasters it wrongfully prosecuted. The government is stepping in to use more taxpayers' money to compensate subpostmasters who were ruined by the Post Office Horizon scandal.
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How to get the best value from Office 365
By: TechTarget ComputerWeekly.com
Type: eGuide
In this e-guide, we outline the key differences between the three enterprise subscription packages offered by Office 365: E1, E3 and E5. By understanding the pros and cons of each tier as well as the needs of the end users, an IT department can ensure it purchases Office 365 in an effective manner.
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The necessity of office spaces in the era of hybrid work
By: Shure Inc
Type: Blog
Since remote work became mainstream, 1 out of 3 organizations have seen productivity diminish over time as employees suffer from digital fatigue and loss of corporate culture. But with so many now comfortable with hybrid work models, one question arises: are office spaces really necessary? Access this article to learn more.
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AI for finance teams: Your market guide
By: Oversight Systems
Type: White Paper
Due to AI’s capability to work without breaks and identify issues automatically, all achieved with 50-80% less effort, it’s no wonder so many financial teams have invested in automation tools for their processes. However, many professionals still don’t fully understand AI and its benefits. Access this white paper to learn more.
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Home Office Completes One of the UK Government’s Largest Cloud Transformation Projects
By: AWS and Capgemini
Type: Case Study
Capgemini plays a key role in Amazon Web Services cloud platform implementation, enabling much quicker and efficient digital improvements for UK Immigration Service. Check out the case study to learn why.
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Firewall considerations for branch offices & SMBs
By: SonicWall
Type: Product Overview
Small businesses and branch offices alike need reliable network security. One path to unlocking such security is leveraging a firewall. Dig into this overview to access guidance for firewall selection.
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How the Way We Work Will Change the Office of the Future
By: Dell Technologies
Type: White Paper
With the rise of hybrid work, employees have many options than before. Learn how this is changing the way organizations create their new office spaces.
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What does cloud computing look like in 2016?
By: TechTarget ComputerWeekly.com
Type: eGuide
Cloud computing today is in a phase of rapid take-up. Technology as a service is a top priority for CIOs in Southeast Asia.This guide gives examples of how cloud computing is being harnessed within the region.
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Security risks in 2021: Ransomware & the return to the office
By: Illumio
Type: Research Content
Although 2020 was a year largely defined by remote work, organizations are expected to transition towards a more hybrid work model for 2021 and beyond. Read this exclusive research report to unlock expert insight into the key security risks and challenges of a hybrid work model.
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CW Innovation Awards Telecommunications Winner: Telekom Malaysia
By: TechTarget ComputerWeekly.com
Type: eGuide
Telekom Malaysia has been driving automation efforts across the company, not only to serve customers more efficiently, but also to improve a slew of back office functions. Learn more about why they are the telecommunications project of the year.
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Focus: IT for government and public sector
By: TechTarget ComputerWeekly.com
Type: eGuide
It's been a busy few months for government IT as plans for a post-Brexit Britain are being drawn up. In this e-guide we look at the government's ideas for a prosperous post-Brexit Britain, and its ambitious 5G strategy.
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RETURN TO OFFICE Post-Pandemic Workplace Insights Guide 2021
By: ARG, Inc.
Type: White Paper
ARG recently interviewed over 2,000 of your peers to uncover what they are doing to succeed in the new normal of hybrid and remote work. Download this guide to uncover key findings from the study, and get started on your own path to hybrid work success.
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The development of wired and wireless LANs in a hybrid work model
By: TechTarget ComputerWeekly.com
Type: eBook
Many companies have found that as they have begun to manage the return to offices for the first time since the first lockdown were introduced, the office environment and its demands are very different to a year ago. These different demands are seen in the development of wired and wireless local area networks (LANs).
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Generative AI Augments Marriott's Cybersecurity Posture with AWS Partners Deloitte and Palo Alto Networks
By: AWS
Type: White Paper
How does the Chief Information Security Officer (CISO) for the world's largest hospitality company, with 8,700 properties in 139 countries and serving 189 million elite members, manage cybersecurity?
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Hybrid communications: Why the soundest advice is advice for sound
By: Shure Inc
Type: Landing Page
Access this IDC landing page to examine how improved meeting and conferencing audio solutions can help address meeting room challenges.
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Computer Weekly - 16 November 2021: How cosmetics retailer Lush authenticates with ease
By: TechTarget ComputerWeekly.com
Type: Ezine
In this week's Computer Weekly, we find out how Lush has modernised authentication, governed by a desire to care for customer data. We talk to Nasa's CDO about data as a strategic asset. And we foreground a call for the government and the Post Office to compensate Horizon victims without delay. Read the issue now.
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6 best practices for CFO and CISO collaboration
By: Mimecast
Type: Research Content
CFOs need to factor cyber risk into their overall risk calculations and partner with CISOs to assess vulnerabilities. Read this research report to gather 6 best practices for CFO and CISO collaboration, learn how to align cyber risk with CFO priorities, and gain insight into the leading cyber risks in APAC.
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CW Europe - March-May 2021: Nordic tech startups create blueprint for post-Covid working environment
By: TechTarget ComputerWeekly.com
Type: Ezine
Business can learn lessons from Nordic tech startups to prepare employees to return to the office after Covid restrictions end.
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Overview of Office 365
By: CDW Corporation
Type: Webcast
This exclusive webcast details the key features of Microsoft Office 365 and will help you work through the implementation process.
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A step-by-step guide to becoming a data-first organization
By: Hewlett Packard Enterprise
Type: White Paper
This step-by-step guide outlines how to overcome data management challenges and leverage data to drive business transformation. Learn the five key steps to becoming a data-driven enterprise and maximize the value of your digital assets.
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2024 research findings: Banks and CX technology
By: Talkdesk
Type: Webcast
56% of financial organizations expect to increase their investment in CX technology by 10% or more over the next 3 years, according to research by Talkdesk. So, what technology landscape will these businesses encounter? Unlock insights in this webcast featuring subject-matter experts from Talkdesk, Cambridge Savings Bank and more.
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CW Innovation Awards: DBS Bank Project of the Year Interview [Video]
By: TechTarget ComputerWeekly.com
Type: eGuide
In this interview, Soumya Ghoshal, managing director, middle office technology, technology and operations, explains DBS Bank's credit architecture program, how it has freed up more time for relationship managers through automation, and the bank's general approach to innovation.
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Data modeling guide
By: Couchbase
Type: White Paper
This document describes core elements you will use to model and handle data in Couchbase CapellaTM (or Couchbase Server). It describes the ways you can structure individual JSON documents for your application, how to store the documents with a Couchbase SDK, and different approaches you may take when you structure data in documents.
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Desktop Virtualisation: The Essential Guide
By: TechTarget ComputerWeekly.com
Type: Editorial Resource Guide
Desktop virtualisation, or virtual desktop infrastructure, has come of age, partly thanks to shifts in workplace practices. Employees are increasingly working remotely and need full access to corporate systems. It is often inconvenient to use the corporate laptop but the user still needs access to the systems offsite.