Energy Northwest Boosts Oracle Support via Rimini Street

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Energy Northwest switched to Rimini Street for PeopleSoft HCM and FSCM support, resolving issues with Oracle's service like slow responses and cumbersome updates. Benefits included:

  • Saving 40-60 hours per update, up to 240 hours yearly
  • Direct access to expert engineers
  • Quicker issue resolution, e.g., WebLogic vulnerability
  • Trust in support for other Oracle applications

This shift underscores third-party support's role in enhancing IT efficiency, freeing resources, and easing into cloud technology.

Discover more in Energy Northwest's full case study with Rimini Street.

Vendor:
Rimini Street
Posted:
Aug 16, 2024
Published:
Aug 20, 2024
Format:
PDF
Type:
Case Study
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