Streamlining municipal services with cloud-based contact centers
Municipalities today must manage non-emergency services efficiently while meeting community expectations. InterVision's ConnectIV CX for Community Engagement provides a cloud-based contact center platform tailored for city and county governments.
The solution enhances operations, optimizes resources, and cuts costs with AI automation, real-time data, and omnichannel engagement. It enables municipalities to understand community needs and improve resident satisfaction with a more responsive service experience.
Discover how ConnectIV CX can revolutionize your municipal service delivery in the full white paper.