Enhance municipal service delivery with cloud-based CX solutions

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As municipalities and other organizations continue to seek efficient citizen services amid resource limits, some have turned to solutions like InterVision's ConnectIV CX for Community Engagement.

This cloud solution elevates non-emergency operations, merging with municipal systems to offer benefits like omnichannel support, AI automation, and live analytics, as well as:

  • Slashing call wait times by 40%
  • Speeding up service resolutions by 30%
  • Boosting resident satisfaction
  • And more

Access this white paper to gain more insight.

Vendor:
Intervision
Posted:
Jul 23, 2024
Published:
Jul 24, 2024
Format:
PDF
Type:
Product Overview
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