The state of the healthcare consumer experience today

Cover Image

Healthcare consumers weigh several priorities, including access, convenience, cost, quality, and experience, when deciding where — or if — to seek care. As care providers compete on these priorities, view this report for a snapshot of the status quo from which they'll need to differentiate themselves. Discover why:

  • Access is the #1 differentiator
  • Retail clinics are uniquely poised to deliver on convenience
  • And 4 more
Vendor:
The Advisory Board
Posted:
Apr 16, 2024
Published:
Apr 16, 2024
Format:
HTML
Type:
Research Content
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