The costs of a poor healthcare digital experience

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In recent years, the healthcare system has evolved to offer consumers new ways to manage their health. Online tools offer more personalization and convenience in accessing care and can complement in person care. Tools alone aren’t enough to engage members, they might abandon your site if the security is burdensome.

Therefore, there is a cost to unsatisfactory user experiences, but there is also a cost to not having strong enough security features in place. That’s why it’s critical as a payer to find tools that help you strike the right balance.

Download this white paper to learn how to keep members engaged and satisfied, while positively impacting costs and revenue.

Feb 27, 2024
Feb 27, 2024
White Paper
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