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As organizations continue to leverage hybrid and remote work, particularly in the business process outsourcing (BPO) field, many are looking for ways that they can improve when it comes to the future of work and customer experience (CX).

How can organizations best maintain productivity and engagement? Are contact centers still relevant in a world of work focused on employee experiences and work-life balance? What do future workplaces look like and what purpose will it serve?

Browse this white paper to learn more and discover every insight you should know to ensure that you’re mastering CX for your BPO processes.

Vendor:

Foundever

Posted:

Jan 8, 2024

Published:

Jan 9, 2024

Format:

HTML

Type:

White Paper