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When this health and wellness retailer began their efforts to expand, they knew that the level of growth the desired would require unforgettable, highly satisfying customer experiences (CX).

To achieve this, they sought out ways they could decrease their average handle times in their contact centers and enhance satisfaction. Luckily, they found HGS, who was able to help them meet all of their goals.

Browse the case study to hear the full story and learn how HGS helped the organization improve CX for all.

Vendor:

Hinduja Global Solutions

Posted:

Sep 22, 2023

Published:

Sep 22, 2023

Format:

HTML

Type:

Case Study