This resource is no longer available
“Complaints about internet are one of the top three complaints in hotels globally today,” explains Mandarin Oriental Hotel Group’s VP of Technology in Asia, Bong Valdez, “but we tend to hear very few.”
So, how did the hotel group develop such a successful Wi-Fi strategy? To find out, review this case study, which explores:
- Mandarin Oriental’s partnership with RUCKUS Networks
- Meeting guests’ expectations for secure, reliable connectivity
- And more