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ESG Research found that 90% of survey respondents agree that a positive customer experience makes them more likely to make another purchase.

With purchasing in both B2C and B2B environments increasingly online, customers have grown accustomed to interacting with a full spectrum of digital accommodations and quality of life improvements.

This ESG Showcase explores how Cognigy and AWS have partnered together to deliver a conversational AI tool that can boost customer experience on online platforms.

Read on to learn more.

Vendor:
Cognigy-AWS
Posted:
Aug 7, 2023
Published:
Aug 7, 2023
Format:
PDF
Type:
ESG Showcase

This resource is no longer available.