What is Digital Experience Monitoring (DEM)?
To ensure that your customers have a seamless, high-quality experience when interacting with your organization, then you need the ability to monitor the user experience.
In this article, you will learn all about Digital Experience Monitoring (DEM), what it is, and why it is important for the UX, system optimization, and much more. You will also see how it differs from earlier solutions like APM or NPM.
Read on to learn more about DEM, the value it delivers, and why it is a critical component of any modern business strategy.