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Customer retention has never been more important than it is today. A 5% increase in retention alone can increase a business’s profits by up to 95%, meaning that it’s critical to ensure a memorable buying experience every time.
But with so many competitors just a click away, how can you best maintain customer loyalty?
Browse this report to gain insight into the key ways you can provide great digital experiences and keep up with modern consumer priorities, changing spending habits, frustrating DX issues, and more.
- Vendor:
- FullStory
- Posted:
- Mar 22, 2023
- Published:
- Mar 22, 2023
- Format:
- Type:
- Analyst Report
