Key benefits of IoT for field service
Has the field service world embraced the Internet of Things (IoT)? It appears the writing is on the wall: 76% of field service companies now have some connectivity with their install base, indicating the implementation of IoT.
IoT can bring benefits to 3 key pillars of field service operations: asset management, workforce management, and customer success. These pillars are all intrinsically linked and can be improved through IoT adoption within field service operations.
Read this blog from Inciper to take a deep dive into the future of IoT and how businesses can leverage it to improve their service models.