Elevate the Customer Experience in the Contact Center

Even if your organization has been keeping a legacy PBX system operational for your customer contact centers, then your customers might assume you also still use sticky notes and spreadsheets to maintain your data.

In this blog, you will see how migrating to a cloud-based contact center allows automation to take over and brings down the TCO of the solution. This is especially true when it comes to staffing, which is one of the biggest challenges facing enterprises today.

Read on to learn more about a cloud contact center solution that can be stood up in as little as 6 weeks and, wait for it…it comes with a 40% IVR deflection right.

Vendor:: InflowCX
Posted:: Mar 3, 2023
Published:: Mar 3, 2023
Format:: HTML
Type:: Blog

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