Factors to consider when evaluating BPO providers

When it comes to looking for a BPO provider, many organizations fail to do adequate vetting, resulting in contact center challenges and disappointment for all.

So, how can companies better evaluate providers? What factors should be taken into consideration to ensure that your needs are met?

Watch this short video to gain expert insight into the best practices for picking a vendor.

Vendor:: InflowCX
Premiered:: Feb 28, 2023

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