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All patients at Atrium Health qualify for patient financing, regardless of their past payment history, income, or credit level. By partnering with AccessOne, Atrium Health has reduced its bad debt by 8%, and saved 102 FTE hours by shifting to a self-service model for patient financing programs. By integrating the ability to apply for financial assistance and enroll in patient financing plans directly through its MyChart portal, nearly 15,000 unique users applied for a payment plan for the first time in 2021 alone.