5 keys to understand modern telco
According to McKinsey, 70% of digital transformation initiatives in the communications industry have resulted in failure and abandonment.
To circumvent the minefield of digital adoption and migration, communications service providers (CSPs) have begun building external telco brands, which have the benefit of being fully digital from the start.
Download this e-book to learn more about these telco strategies:
- Customer experience before systems
- Fields are seldom completely green
- Keep data continuity front of mind
- And 2 more