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The vendor landscape that IT leaders must navigate in order to build a robust collaboration framework that enables technicians, customers, and office-based or remote expert resources to collaborate is fragmented. Augmented reality can help.
In this Gartner report, experts analyze the current state of field service collaboration, investigating what is needed to overcome the current obstacles impeding effective collaboration.
Download the full report now to see what the experts at Gartner believe is needed to improve collaboration.