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The need for a personalized healthcare experience has been increasing rapidly and the urgency for healthcare providers and health plans to put the customer at the center of care is pressing. However, engaging individuals can be challenging as people vary in their level of health literacy and readiness to participate in the care process. To address these challenges, we highlight tried-and-true strategies paired with real-life use cases for improving patient experience.

Join us to learn about:

• Identifying, understanding, and segmenting using all that is knowable about a consumer
• Applying advanced analytics to educate patients and members and establish trust early on
• Delivering personalized omni-channel communication to improve outcomes and lower costs

Vendor:

Redpoint Global

Premiered:

Nov 18, 2022

Format:

Video

Type:

Webcast