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The patient experience has become a critical element in the delivery of healthcare. Despite the importance of the patient experience, organizations often still struggle with delivering what patients actually want; rather than what organizations believe they want. To dive deeper into these challenges, a recent Relatient-MGMA study of more than 200 provider executives explored their perspectives on patient engagement, common strategies in patient communication methods, and staffing priorities related to scheduling and access.

This presentation shares these findings along with case studies, proprietary data, and charts to show how providers are meeting the challenge of aligning patient experience strategies to their staffing and operations. Attendees will leave with a checklist of metrics to monitor and an action plan to increase patient engagement at their organization. 

This 60-minute webinar will provide you the knowledge to: 

• Discover the increasing importance of patient engagement and compliance in today’s shift toward outcomes-based medicine 
• Use specific approaches and tools that help keep patients healthier and happier while realizing higher physician productivity and profitability 
• Manage technology to reduce administrative burden, thus preventing burnout and improving patient acquisition and retention

Vendor:

Relatient

Premiered:

Nov 9, 2022

Format:

Video

Type:

Webcast