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Customers are becoming increasingly frustrated with using phone or email for customer service. Meanwhile, talking to friends and family via messaging has become second nature on social platforms.

Communicating with customers through messaging lets you meet them where they are, while allowing them to ask you questions when and wherever they want.

But it’s not just the customer who benefits. When implemented well, businesses can realize both time and cost savings.

Discover how you can help impact your bottom line, build stronger relationships and gain an advantage in crowded markets by meeting your customers in messaging apps.

Read more from WhatsApp Business.

Vendor:
Meta
Posted:
Nov 28, 2022
Published:
Nov 28, 2022
Format:
PDF
Type:
White Paper

This resource is no longer available.