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It only takes one mistake – one distraction, contaminant, or error – to make a dramatic impact on your business. You never want to be the subject of a recall headline, turn away business because production had to be unexpectedly shut down, or threaten the health of consumers. But the fact is, that one mistake has the potential to destroy your reputation, your sales, and ultimately your bottom line.

The competitive marketplace and historic decline in customer loyalty raise the stakes for businesses who have a high dependency on each and every customer. The expenses associated with trying to fix that one mistake and regain the ground that has been lost can be significant. This is what we call: the “cost of being wrong.”

Take this brief survey and learn to circumvent unnecessary mistakes and maintain the level of quality that customers have come to expect.

Vendor:
ECi
Posted:
Nov 9, 2022
Published:
Nov 9, 2022
Format:
HTML
Type:
eGuide

This resource is no longer available.